2009 PONTIAC G8 phone

Audio Steering Wheel
Controls
The vehicle has audio steering
wheel controls.
Some audio controls can be
adjusted at the steering wheel.
SRCE (Source):Press to select
between FM1, FM2, AM, CD, Front
AUX (auxiliary), or Rear AUX.
QR(Scroll Wheel Control):
Push to select the next disc in the
changer.
Turn the scroll wheel up or down to:
Select the next or previous
preset radio station.
Select the next or previous track.
%(Voice Recognition):For
vehicles with OnStar®or Bluetooth®
systems, press to interact with
those systems. SeeOnStar®
System on page 4-35and
Bluetooth®on page 6-25in this
manual for more information.
{(Call End):Press to end an
OnStar or Bluetooth phone call.
+−(Scroll Wheel Control):Turn
the scroll wheel control up or
down to increase or decrease the
volume. Press to mute the audio
system, press again to turn the
sound back on.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
10 to 40 miles (16 to 65 km).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference,
some static can occur, especially
around tall buildings or hills, causing
the sound to fade in and out.
6-36 Infotainment

XM Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or hills
can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels may
cause loss of the XM signal for
a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle’s radio.
This interference may occur when
making or receiving phone calls,
charging the phone’s battery, or
simply having the phone on.
This interference causes an
increased level of static while
listening to the radio. If static is
received while listening to the radio,
unplug the cellular phone and
turn it off.
Fixed Mast Antenna
The AM-FM antenna is located on
the roof of the vehicle.
Driving through an automatic car
wash without removing the antenna
could damage it.
To remove the antenna, turn it
counterclockwise. To replace the
antenna, turn it clockwise until hand
tightened.
XM™ Satellite Radio
Antenna System
The XM Satellite Radio antenna is
located on the roof or the rear of the
vehicle. Keep the antenna clear of
obstructions for clear radio reception.
Infotainment 6-37

Filling the Tank
{CAUTION
Fuel vapor burns violently and a
fuel re can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the pump island.
Turn off the engine when you are
refueling. Do not smoke if you are
near fuel or refueling the vehicle.
Do not use cellular phones. Keep
sparks, ames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel.The fuel cap is located behind a
hinged fuel door on the passenger
side of the vehicle.
To open the fuel door, the vehicle
must be unlocked. Push on the rear
edge of the door to open.
When reinstalling the cap, turn it
clockwise until it clicks, otherwise
the Malfunction Indicator Lamp may
turn on. SeeMalfunction Indicator
Lamp on page 4-18.
{CAUTION
Fuel can spray out on you if you
open the fuel cap too quickly. If
you spill fuel and then something
ignites it, you could be badly
burned. This spray can happen if
the tank is nearly full, and is more
likely in hot weather. Open the
fuel cap slowly and wait for any
hiss noise to stop. Then unscrew
the cap all the way.
Be careful not to spill fuel. Do not
top off or overll the tank and wait a
few seconds after you have nished
pumping before removing the nozzle.
Clean fuel from painted surfaces as
soon as possible. SeeExterior
Cleaning on page 9-98.
When replacing the fuel cap, turn it
clockwise until it clicks. Make
sure the cap is fully installed.
Driving and Operating 8-37

The diagnostic system can
determine if the fuel cap has been
left off or improperly installed.
This would allow fuel to evaporate
into the atmosphere. See
Malfunction Indicator Lamp on
page 4-18.
{CAUTION
If a re starts while you are
refueling, do not remove the
nozzle. Shut off the ow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Notice:If you need a new fuel
cap, be sure to get the right type.
Your dealer/retailer can get one for
you. If you get the wrong type, it
may not t properly. This may
cause the malfunction indicator
lamp to light and may damage the
fuel tank and emissions system.
SeeMalfunction Indicator Lamp
on page 4-18.
Filling a Portable Fuel
Container
{CAUTION
Never ll a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel
vapor. You can be badly burned
and the vehicle damaged if this
occurs. To help avoid injury to
you and others:
Dispense fuel only into
approved containers.
Do not ll a container while it
is inside a vehicle, in a
vehicle’s trunk, pickup bed, or
on any surface other than the
ground.
(Continued)
CAUTION (Continued)
Bring the ll nozzle in contact
with the inside of the ll
opening before operating the
nozzle. Contact should be
maintained until the lling is
complete.
Do not smoke while
pumping fuel.
Do not use a cellular phone
while pumping fuel.
8-38 Driving and Operating

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-6
Scheduling Service
Appointments..................12-8
Courtesy Transportation. . . .12-9
Collision Damage
Repair...........................12-10
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-14
Reporting Safety Defects
to the Canadian
Government
...................12-14
Reporting Safety Defects
to General Motors.........12-14
Service Publications
Ordering Information......12-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-16
Event Data Recorders.....12-16
OnStar®..........................12-17
Navigation System...........12-17
Radio Frequency
Identication (RFID).......12-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance Center
at 1-800-762-2737. In Canada,
call General Motors of Canada
Customer Communication Centre
at 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
Representative:
Vehicle Identication Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
Dealership name and location.
Vehicle delivery date and present
mileage.When contacting Pontiac, remember
that your concern will likely be
resolved at a dealer’s facility.
That is why we suggest you follow
Step One rst.
STEP THREE — U.S. Owners:
Both General Motors and your dealer
are committed to making sure you
are completely satised with your
new vehicle. However, if you
continue to remain unsatised after
following the procedure outlined in
Steps One and Two, you can le
with the BBB Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to ling a court action, use of the
program is free of charge and
your case will generally be heardwithin 40 days. If you do not agree
with the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You can contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information

My GM Canada (Canada only)
My GM Canada is a
password-protected section of
gmcanada.com where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease.
Here are a few of the valuable tools
and services you will have access to:
My Showroom: Find and save
information on vehicles and
current offers in your area.
My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM Dealers or
Retailers.
My Driveway: Receive service
reminders and helpful advice on
owning and maintaining your
vehicle.
My Preferences: Manage your
prole, subscribe to E-News
and use tools and forms with
greater ease.To sign up to My GM Canada,
visit the My GM Canada section
within gmcanada.com.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Pontiac has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with Pontiac by
dialing: 1-800-833-PONT (7668).
(TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance
Offices
Pontiac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Pontiac,
the letter should be addressed to:
United States — Customer
Assistance
Pontiac Customer
Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-ROADSIDE (762-3743)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
12-4 Customer Information

Canada — Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas — Customer
Assistance
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer
Assistance
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility
Reimbursement Program
This program, available to
qualied applicants, can reimburse
you up to $1,000 of the cost of
eligible aftermarket adaptive
equipment required for your
vehicle, such as hand controls or
a wheelchair/scooter lift.
The offer is available for a very
limited period of time from the date of
vehicle purchase/lease. For more
details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call
the GM Mobility Assistance Center at
1-800-323-9935. Text telephone
(TTY) users, call 1-800-833-9935.
General Motors of Canada
also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Customer Information 12-5