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the call, press and hold the PHONE button until you hear
a single beep, indicating that the incoming call was
rejected.
Answer or Reject an Incoming Call - Call
Currently in Progress
If a call is currently in progress and you have another
incoming call, you will hear the same network tones for
call waiting that you normally hear when using your cell
phone. Press the PHONE button to place the current call
on hold and answer the incoming call.
NOTE:The UConnect system compatible phones in
the market today do not support rejecting an incoming
call when another call is in progress. Therefore, the user
can only answer an incoming call or ignore it.
Making a Second Call While Current Call in
Progress
To make a second call while you are currently on a call,
press the “Voice Recognition” button and say DialorCall
followed by the phone number or phonebook entry
you wish to call. The first call will be on hold while the
second call is in progress. To go back to the first call, refer
to Toggling Between Calls in this section. To combine
two calls, refer to Conference Callin this section.
Place/Retrieve a Call From Hold
To put a call on hold, press the PHONE button until you
hear a single beep. This indicates that the call is on hold.
To bring the call back from hold, press and hold the
PHONE button until you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
press the PHONE button until you hear a single beep,
indicating that the active and hold status of the two calls
have switched. Only one call can be placed on hold at one
time.
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Conference Call
When two calls are in progress (one active and one on
hold), press and hold the PHONE button until you hear
a double beep indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, press the “Voice Recogni-
tion” button while a call is in progress, and make a
second phone call, as described underMaking a Second
Call While Current Call in Progress. After the second call
has established, press and hold the PHONE button until
you hear a double beep, indicating that the two calls have
been joined into one conference call.
Call Termination
To end a call in progress, momentarily press the PHONE
button. Only the active call(s) will be terminated and if
there is a call on hold, it will become the new active call.
If the active call is terminated by the far end, a call on hold may not become active automatically. This is cell
phone-dependent. To bring the call back from hold, press
and hold the PHONE button until you hear a single beep.
Redial
•
Press the PHONE button to begin.
•After the
Readyprompt and the following beep, say
Redial.
•The UConnect system will call the last number that
was dialed from your cellular phone.
NOTE: This may not be the last number dialed from the
UConnect system.
Call Continuation
Call continuation is the progression of a phone call on the
UConnectsystem after the vehicle ignition key has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
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•After the ignition key is switched to OFF, a call can
continue on the UConnectsystem either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the UConnect system and
transfer of the call to the mobile phone.
•After the ignition key is switched to OFF, a call can
continue on the UConnect system for a certain dura-
tion, after which the call is automatically transferred
from the UConnect system to the mobile phone.
•An active call is automatically transferred to the
mobile phone after the ignition key is switched to OFF.
UConnectSystem Features
Language Selection
To change the language that the UConnect system is
using:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
the name of the language you wish to switch to
English, Espanol, or Francais.
•Continue to follow the system prompts to complete
language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every UConnect language change opera-
tion, only the language-specific 32-name phonebook is
usable. The paired phone name is not language-specific
and usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
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If the phone is not reachable and the UConnectsystem
is operational, you may reach the emergency number as
follows:
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Emergency and the UConnect system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is supported in the U.S., Canada, and
Mexico.
NOTE: The emergency number dialed is based on the
country where the vehicle is purchased (911 for the U.S.
and Canada and 060 for Mexico). The number dialed may
not be applicable with the available cellular service and
area.
The UConnect system does slightly lower your chances
of successfully making a phone call as to that for the cell
phone directly. Your phone must be turned on and paired to the
UConnect
system to allow use of this vehicle feature in
emergency situations, when the cell phone has network
coverage and stays paired to the UConnect system.Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Towing Assistance.
NOTE: The Towing Assistance number dialed is based
on the country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico).
Please refer to the 24-Hour “Towing Assistance” cover-
age details in the Warranty Information Booklet and on
the 24–Hour Towing Assistance Card.
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Paging
To learn how to page, refer toWorking with Automated
Systems. Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the UConnect system.
Voice Mail Calling
To learn how to access your voice mail, refer to Working
with Automated Systems.
Working with Automated Systems
This method is used in instances where one generally has
to press numbers on the cellular phone keypad while
navigating through an automated telephone system.
You can use your UConnect system to access a voice
mail system or an automated service, such as a paging
service or automated customer service line. Some ser-
vices require immediate response selection. In some
instances, that may be too quick for use of the UConnect
system. When calling a number with your UConnect
system
that normally requires you to enter in a touch-tone
sequence on your cellular phone keypad, you can press
the “Voice Recognition” button and say the sequence you
wish to enter, followed by the word Send.For example,
if required to enter your PIN followed with a pound, (3 7
4 6 #), you can press the “Voice Recognition” button and
say, 3746#Send. Saying a number, or sequence of
numbers, followed by Send,is also to be used for
navigating through an automated customer service cen-
ter menu structure, and to leave a number on a pager.
You can also send stored UConnect phonebook entries
as tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then press the “Voice Recognition” button and
say, “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The UConnect system will then
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send the corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
•You may not hear all of the tones due to cellular phone
network configurations; this is normal.
•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In - Overriding Prompts
The “Voice Recognition” button can be used when you
wish to skip part of a prompt and issue your voice
recognition command immediately. For example, if a
prompt is askingWould you like to pair a phone, clear
a, you could press the “Voice Recognition” button and
say, Pair a Phone to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the UConnect sys-
tem will not repeat a phone number before you dial it).
•Press the PHONE button to begin.
•After the Readyprompt and the following beep, say
Setup Confirmations. The UConnectsystem will
play the current confirmation prompt status and you
will be given the choice to change it.
Phone and Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your cell phone, the UConnect system will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using UConnect. The status is given for roaming, net-
work signal strength, phone battery strength, etc.
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Dialing Using the Cellular Phone Keypad
You can dial a phone number with your cellular phone
keypad and still use the UConnectsystem (while dial-
ing via the cell phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth cellular
phone, the audio will be played through your vehicle’s
audio system. The UConnect system will work the same
as if you dial the number using voice recognition.
NOTE: Certain brands of mobile phones do not send the
dial ring to the UConnect system to play it on the
vehicle audio system, so you will not hear it. Under this
situation, after successfully dialing a number the user
may feel that the call did not go through even though the
call is in progress. Once your call is answered, you will
hear the audio.
Mute/Un-Mute (Mute Off)
When you mute the UConnect system, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. In
order to mute the UConnect system:
•Press the “Voice Recognition” button.
•Following the beep, sayMute.
In order to un-mute the UConnect system:
•Press the “Voice Recognition” button.
•Following the beep, sayMute off.
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Advanced Phone Connectivity
Transfer Call to and from Cellular Phone
The UConnectsystem allows ongoing calls to be trans-
ferred from your cellular phone to the UConnect system
without terminating the call. To transfer an ongoing call
from your UConnect paired cellular phone to the
UConnect system or vice versa, press the “Voice Recog-
nition” button and say Transfer Call.
Connect or Disconnect Link Between the
UConnectSystem and Cellular Phone
Your cellular phone can be paired with many different
electronic devices, but can only be actively connected
with one electronic device at a time.
If you would like to connect or disconnect the Bluetooth
connection between a UConnect paired cellular phone
and the UConnect system, follow the instructions de-
scribed in your cellular phone User’s Manual.
List Paired Cellular Phone Names
•
Press the PHONE button to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
•When prompted, say List Phones.
•The UConnectsystem will play the phone names of
all paired cellular phones in order from the highest to
the lowest priority. To “select” or “delete” a paired
phone being announced, press the “Voice Recogni-
tion” button and say “Select” or “Delete.” Also, see the
next two sections for an alternate way to “select” or
“delete” a paired phone.
Select Another Cellular Phone
This feature allows you to select and start using another
phone paired with the UConnect system.
•Press the PHONE button to begin.
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