2009 CHEVROLET TRAVERSE ESP

{CAUTION
Snow can trap engine exhaust
under the vehicle. This may cause
exhaust gases to get inside.
Engine exhaust contains carbon
monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in the snow:
Clear away snow from
around the base of your
vehicle, especially any that is
blocking the exhaust pipe.
Check again from time to
time to be sure snow does
not collect there.
Open a window about
two inches (5 cm) on the side
of the vehicle that is away
from the wind to bring in
fresh air.
(Continued)
CAUTION (Continued)
Fully open the air outlets on
or under the instrument
panel.
Adjust the Climate Control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
Climate Control System in
the Index.
For more information about carbon
monoxide, seeEngine Exhaust on
page 2-30.
Snow can trap exhaust gases
under your vehicle. This can cause
deadly CO (carbon monoxide) gas
to get inside. CO could overcome
you and kill you. You cannot see it
or smell it, so you might not know it
is in your vehicle. Clear away snow
from around the base of your
vehicle, especially any that is
blocking the exhaust.Run the engine for short periods
only as needed to keep warm,
but be careful.
To save fuel, run the engine for
only short periods as needed
to warm the vehicle and then shut
the engine off and close the window
most of the way to save heat.
Repeat this until help arrives but
only when you feel really
uncomfortable from the cold. Moving
about to keep warm also helps.
If it takes some time for help
to arrive, now and then when you
run the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.
Driving Your Vehicle 4-15

Safety Chains
Always attach chains between the
vehicle and the trailer. Cross the
safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road
if it becomes separated from the
hitch. Instructions about safety
chains may be provided by the
hitch manufacturer or by the
trailer manufacturer. Follow the
manufacturer’s recommendation for
attaching safety chains and do not
attach them to the bumper. Always
leave just enough slack so the rig
can turn. Never allow safety chains
to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 1,000 lbs (450 kg) needs to
have its own brake system that
is adequate for the weight of the
trailer. Be sure to read and follow the
instructions for the trailer brakes so
they are installed, adjusted and
maintained properly.
Because the vehicle has antilock
brakes, do not try to tap into the
vehicle’s hydraulic brake system.
If you do, both brake systems will
not work well, or at all.
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the open
road. Get acquainted with the feel of
handling and braking with the added
weight of the trailer. And always keep
in mind that the vehicle you are
driving is now longer and not as
responsive as the vehicle is by itself.Before starting, check all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally to
be sure that the load is secure, and
that the lamps and any trailer brakes
are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations that
require heavy braking and sudden
turns.
4-30 Driving Your Vehicle

Parking on Hills
{CAUTION
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a at surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not
shift into P (Park) yet. Turn the
wheels into the curb if facing
downhill or into traffic if facing
uphill.
2. Have someone place chocks
under the trailer wheels.3. When the wheel chocks are in
place, release the brake pedal
until the chocks absorb the load.
4. Reapply the brake pedal. Then
apply the parking brake and shift
the transmission into P (Park).
5. Release the brake pedal.
Leaving After Parking on
a Hill
1. Apply and hold the brake pedal
while you:
start the engine,
shift into a gear, and
release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up
and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Scheduled Maintenance on page 6-3
for more information. Things that
are especially important in trailer
operation are automatic transmission
uid, engine oil, axle lubricant, belts,
cooling system and brake system.
It is a good idea to inspect these
before and during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Wiring Harness
The vehicle is equipped with the
following wiring harness for towing
a trailer.
Driving Your Vehicle 4-33

Bead:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic
tire in which the plies are laid
at alternate angles less than
90 degrees to the centerline of
the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in pounds per square
inch (psi) or kilopascals (kPa)
before a tire has built up heat
from driving. SeeInflation - Tire
Pressure on page 5-42.
Curb Weight
:The weight of a
motor vehicle with standard
and optional equipment including
the maximum capacity of fuel,
oil, and coolant, but without
passengers and cargo.DOT Markings
:A code
molded into the sidewall of a
tire signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) motor vehicle safety
standards. The DOT code
includes the Tire Identication
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and date
of production.
GVWR
:Gross Vehicle Weight
Rating. SeeLoading the Vehicle
on page 4-16.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Loading the Vehicle on
page 4-16.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Loading the Vehicle on
page 4-16.Intended Outboard Sidewall
:The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A tire used on light duty trucks
and some multipurpose
passenger vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Ination Pressure
:The maximum air pressure to
which a cold tire can be inated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The load rating for a tire at the
maximum permissible ination
pressure for that tire.
5-40 Service and Appearance Care

As an added safety feature, your
vehicle has been equipped with a tire
pressure monitoring system (TPMS)
that illuminates a low tire pressure
telltale when one or more of your
tires is signicantly under-inated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires
as soon as possible, and inate
them to the proper pressure. Driving
on a signicantly under-inated tire
causes the tire to overheat and can
lead to tire failure. Under-ination
also reduces fuel efficiency and tire
tread life, and may affect the
vehicle’s handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if under-ination has
not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.Your vehicle has also been equipped
with a TPMS malfunction indicator
to indicate when the system is not
operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.
When the system detects a
malfunction, the telltale will ash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator
is illuminated, the system may not
be able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle toensure that the replacement or
alternate tires and wheels allow
the TPMS to continue to function
properly.
SeeTire Pressure Monitor
Operation on page 5-45for
additional information.
Federal Communications
Commission (FCC) and
Industry and Science Canada
The Tire Pressure Monitor System
(TPMS) operates on a radio
frequency and complies with Part 15
of the FCC Rules. Operation is
subject to the following two
conditions:
1. This device may not cause
harmful interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
5-44 Service and Appearance Care

The grades are molded on the
sidewalls of most passenger car
tires. The Uniform Tire Quality
Grading (UTQG) system does
not apply to deep tread,
winter-type snow tires,
space-saver, or temporary use
spare tires, tires with nominal rim
diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a
comparative rating based
on the wear rate of the tire when
tested under controlled
conditions on a specied
government test course.For example, a tire graded 150
would wear one and a half
(1.5) times as well on the
government course as a tire
graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart signicantly from the norm
due to variations in driving habits,
service practices, and differences
in road characteristics and
climate.
Traction – AA, A, B, C
The traction grades, from highest
to lowest, are AA, A, B, and C.
Those grades represent the
tire’s ability to stop on wet
pavement as measured under
controlled conditions on specied
government test surfaces of
asphalt and concrete. A tire
marked C may have poor traction
performance.Temperature – A, B, C
The temperature grades
are A (the highest), B, and C,
representing the tire’s resistance
to the generation of heat and
its ability to dissipate heat
when tested under controlled
conditions on a specied indoor
laboratory test wheel. Sustained
high temperature can cause
the material of the tire to
degenerate and reduce tire life,
and excessive temperature
can lead to sudden tire failure.
The grade C corresponds to
a level of performance which
all passenger car tires must
meet under the Federal Motor
Vehicle Safety Standard
No. 109. Grades B and A
represent higher levels of
performance on the laboratory
test wheel than the minimum
required by law. It should
be noted that the temperature
grade for this tire is established
for a tire that is properly
inated and not overloaded.
Service and Appearance Care 5-53

If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially if
you maintain the tires properly. See
Tires on page 5-36. If air goes out of
a tire, It is much more likely to leak
out slowly. But if you should ever
have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will
create a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel rmly. Steer to
maintain lane position, and then
gently brake to a stop well out of
the traffic lane.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction you
would use in a skid. In any rearblowout, remove your foot from the
accelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may be
very bumpy and noisy, but you can
still steer. Gently brake to a stop, well
off the road if possible.
If a tire goes at, avoid further tire
and wheel damage by driving slowly
to a level place and stopping.
1. Turn on the hazard warning
ashers. SeeHazard Warning
Flashers on page 3-5.
2. Park the vehicle. Set the parking
brake rmly and put the shift
lever in P (Park).
3. Turn off the engine.
4. Inspect the at tire.{CAUTION
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the appropriate
safety equipment and training. If a
jack is provided with the vehicle, it
is designed only for changing a
at tire. If it is used for anything
else, you or others could be badly
injured or killed if the vehicle slips
off the jack. If a jack is provided
with the vehicle, only use it for
changing a at tire.
This vehicle may come with a jack
and spare tire or a tire sealant and
compressor kit. To use the jack and
spare tire, seeChanging a Flat Tire
on page 5-65. To use the tire sealant
and compressor kit, seeTire Sealant
and Compressor Kit on page 5-57.
5-56 Service and Appearance Care

Customer
Assistance
Information
Customer Assistance and
Information
Customer Satisfaction
Procedure...........................7-1
Online Owner Center.............7-3
Customer Assistance for
Text Telephone (TTY)
Users.................................7-4
Customer Assistance Offices. . .7-5
GM Mobility Reimbursement
Program.............................7-6
Roadside Assistance
Program.............................7-6
Scheduling Service
Appointments......................7-8
Courtesy Transportation.........7-9
Collision Damage Repair......7-10
Reporting Safety DefectsReporting Safety Defects to
the United States
Government......................7-14
Reporting Safety Defects to
the Canadian Government. . .7-14
Reporting Safety Defects to
General Motors..................7-14
Service Publications
Ordering Information...........7-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy.............................7-16
Event Data Recorders..........7-16
OnStar
®.............................7-17
Navigation System...............7-17
Radio Frequency
Identication (RFID)............7-17
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1