2009 CADILLAC STS ESP

Low-Prole Performance Tires
If your vehicle has 255/45ZR18, P255/45R18
or P275/40R19 size tires, they are classied as
low-prole performance tires. These tires are
designed for very responsive driving on wet or
dry pavement. You may also notice more road
noise with low-prole performance tires and that
they tend to wear faster. These performance tires
are not rated as all-season tires. Winter tires are
recommended for snow or ice covered roads.
Notice:If the vehicle has low-prole tires, they
are more susceptible to damage from road
hazards or curb impact than standard prole
tires. Tire and/or wheel assembly damage
can occur when coming into contact with
road hazards like, potholes, or sharp edged
objects, or when sliding into a curb. The
vehicle warranty does not cover this type of
damage. Keep tires set to the correct ination
pressure and, when possible avoid contact
with curbs, potholes, and other road hazards.
Winter Tires
If you expect to drive on snow or ice covered roads
often, you may want to get winter tires for your vehicle.
All season tires provide good overall performance on
most surfaces but they may not offer the traction
you would like or the same level of performance
as winter tires on snow or ice covered roads.
Winter tires, in general, are designed for increased
traction on snow and ice covered roads. With winter
tires, there may be decreased dry road traction,
increased road noise, and shorter tread life. After
switching to winter tires, be alert for changes in
vehicle handling and braking.
See your dealer/retailer for details regarding winter tire
availability and proper tire selection. Also, seeBuying
New Tires on page 5-74.
If you choose to use winter tires:
Use tires of the same brand and tread type on all
four wheel positions.
Use only radial ply tires of the same size, load
range, and speed rating as the original equipment
tires.
Winter tires with the same speed rating as your original
equipment tires may not be available for H, V, W, Y,
and ZR speed rated tires. If you choose winter tires with
a lower speed rating, never exceed the tire’s maximum
speed capability.
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GVWR:Gross Vehicle Weight Rating.
SeeLoading the Vehicle on page 4-24.
GAWR FRT
:Gross Axle Weight Rating for the
front axle. SeeLoading the Vehicle on page 4-24.
GAWR RR
:Gross Axle Weight Rating for the
rear axle. SeeLoading the Vehicle on page 4-24.
Intended Outboard Sidewall
:The side of an
asymmetrical tire, that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric unit for air pressure.
Light Truck (LT-Metric) Tire
:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index
:An assigned number ranging
from 1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure
:The maximum
air pressure to which a cold tire can be inated.
The maximum air pressure is molded onto the
sidewall.Maximum Load Rating
:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
Maximum Loaded Vehicle Weight
:The sum of
curb weight, accessory weight, vehicle capacity
weight, and production options weight.
Normal Occupant Weight
:The number of
occupants a vehicle is designed to seat multiplied
by 150 lbs (68 kg). SeeLoading the Vehicle on
page 4-24.
Occupant Distribution
:Designated seating
positions.
Outward Facing Sidewall
:The side of an
asymmetrical tire that has a particular side that
faces outward when mounted on a vehicle.
The side of the tire that contains a whitewall,
bears white lettering, or bears manufacturer,
brand, and/or model name molding that is higher
or deeper than the same moldings on the other
sidewall of the tire.
5-60

Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-ination
has not reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will ash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur
for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to ensure that
the replacement or alternate tires and wheels allow the
TPMS to continue to function properly.
SeeTire Pressure Monitor Operation on page 5-68for
additional information.Federal Communications
Commission (FCC) and Industry
and Science Canada
The Tire Pressure Monitor System (TPMS) operates
on a radio frequency and complies with Part 15 of
the FCC Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
The TPMS operates on a radio frequency and complies
with RSS-210 of Industry and Science Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder
and maximum section width. For example:
Treadwear 200 Traction AA
Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use
spare tires, tires with nominal rim diameters
of 10 to 12 inches (25 to 30 cm), or to some
limited-production tires.While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from the
norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
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Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured under
controlled conditions on specied government test
surfaces of asphalt and concrete. A tire marked C
may have poor traction performance.
{WARNING:
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to the
generation of heat and its ability to dissipate heat
when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The
grade C corresponds to a level of performance
which all passenger car tires must meet under the
Federal Motor Vehicle Safety Standard No. 109.
Grades B and A represent higher levels of
performance on the laboratory test wheel than
the minimum required by law.
{WARNING:
The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause
heat buildup and possible tire failure.
5-78

Lifting From the Rear
The rear lifting points can be accessed from either side
of your vehicle, in front of the rear tires.
1. Locate the rear lifting points using the diagram
above. The rear lifting location is about 7 inches
(17 cm) from the front edge of the rear wheel well.2. Place a block or pad between the jack and the
vehicle.
3. Lift the vehicle with the jack, making sure the jack
is centered on the rear lifting point.
SeeDoing Your Own Service Work on page 5-4.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your tires properly. SeeTires
on page 5-54. If air goes out of a tire, It is much more
likely to leak out slowly. But if you should ever have a
blowout, here are a few tips about what to expect and
what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off
the accelerator pedal and grip the steering wheel rmly.
Steer to maintain lane position, and then gently brake
to a stop well out of the traffic lane.
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3. Find the vehicle’s jacking location using the
diagram above and corresponding V–shaped
notches located in the plastic molding on the
vehicle’s frame. The notches in the plastic molding
are marked with a triangle shape.
4. Attach the wheel wrench to the jack.
{CAUTION:
Getting under a vehicle when it is jacked up is
dangerous. If the vehicle slips off the jack, you
could be badly injured or killed. Never get under
a vehicle when it is supported only by a jack.
{CAUTION:
Raising your vehicle with the jack improperly
positioned can damage the vehicle and even
make the vehicle fall. To help avoid personal injury
and vehicle damage, be sure to t the jack lift
head into the proper location before raising the
vehicle.
5-108

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is
why we suggest following Step One rst.
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