MULTIMEDIA
Fault finding - Introduction
86C
86C-5V5 MR-372-J84-86C050$052.mif
ITS
Program No.: 0020
Vdiag No.: 04
4. FAULT FINDING PROCEDURE (continued)
Wiring check
Fault finding problems
Disconnecting the connectors and/or handling the wiring harness may temporarily remove, the cause of a fault.
Electrical measurements of voltage, resistance and insulation are generally correct, especially if the fault is not
present when the analysis is made (stored fault).
Visual inspection
Look for damage under the bonnet and in the passenger compartment.
Carefully check the fuses, insulators and wiring harness routing.
Look for signs of oxidation.
Physical inspection
While manipulating the wiring harness, use the diagnostic tool to note any change in fault status from stored to
present.
Make sure that the connectors are properly locked.
Apply light pressure to the connectors.
Twist the wiring harness.
If there is a change in status, try to locate the source of the fault.
Inspection of each component
Disconnect the connectors and check the appearance of the clips and tabs, as well as the crimping (no crimping on
the insulating section).
Make sure that the clips and tabs are properly locked in the sockets.
Check that no clips or tabs have been dislodged during connection.
Check the clip contact pressure using an appropriate model of tab.
Resistance check
Check the continuity of entire lines, then section by section.
Look for a short circuit to earth, to + 12 V or with another wire.
If a fault is detected, repair or replace the wiring harness.
ITSJ84ph2V1.0
MULTIMEDIA
Fault finding - Features
86C
86C - 9V5 MR-372-J84-86C050$208.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Features
3 - Features
The CARMINAT NAVIGATION and COMMUNICATION system is involved in the following functions:
–Receiver.
–CD multi-changer.
–Satellite guidance navigation.
–Hands-free telephone integrated control.
–Display.
–Clock.
A - Receiver
This function is used for listening to AM and FM radio. The receiver automatically selects the best frequency for a
station using the AF function. It receives traffic information via the Traffic Message Channel (TMC) to make best use
of the Carminat Navigation and Communication system.
B - CD multi-changer
The CD multi-changer located on the dashboard can hold up to 6 CDs. This can play audio CDs, CD-Rs which have
been copied by the customer and CDs on which MP3 files are stored. The number of CDs in the changer can be
viewed via PR005 Number of CDs in the changer.
C - Navigation
This function guides the driver by displaying maps and issuing voice messages. Addresses for guidance can be
entered via the central control or as voice commands.
D - Hands-free telephone integrated control
This function enables the driver to use a mobile phone hands-free using the microphone located next to the driver's
sun visor and the vehicle speakers. The Carminat Navigation and Communication system lets you use the
phonebook, receive and make calls and receive SMS text messages. The phone can be connected to the vehicle
with Bluetooth (wireless).
E - Display
The display is used to display information such as navigation maps, radio, CD title, time, temperature and
information from the mobile phone
F - Clock
This function displays the time on the video display.
ITSJ84ph2V1.0
MR-372-J84-86C050$208.mif
MULTIMEDIA
Fault finding - Replacement of components86C
86C-11V5 MR-372-J84-86C050$312.mif
ITS
Program No.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Replacement of components
To remove and refit this computer (see MR 370 Mechanical, 83C, On-board telematics system, Navigation
computer: Removal - Refitting).
Procedures to be carried out before replacing the navigation computer:
1. Before replacing the computer (with the agreement of the Techline), read the faults and carry out a conformity
check to ensure that it is definitely faulty.
2. Eject the DVD.
3. Before removing the computer, clear the customer's data (telephone numbers, address book, etc.) using
command RZ003 Parameters and customer data in the diagnostic tool.
4. Remove the computer with the ignition off.
The navigation computers from the Parts Department are supplied unconfigured and in factory mode (receiver set to
162 kHz AM, and beeps for 2 minutes).
Procedures to be carried out after replacing the navigation computer:
1. Enter the unlocking code for the CARMINAT NAVIGATION AND COMMUNICATION system.
–How to obtain the unlocking code for the Carminat Navigation and Communication system
●switch on + after ignition feed,
●switch on the CARMINAT NAVIGATION and COMMUNICATION system,
●connect the Clip diagnostic tool,
●note the number of the navigation programming key written in the Identification menu,
●contact Techline with this navigation programming number to obtain the Carminat Navigation
and Communication system unlocking code,
●the unlocking code is requested 2 mins after the CARMINAT NAVIGATION and COMMUNICATION system
comes on,
●enter this code using the navigation central control.
2. Configure the computer (see Configurations and Programming).
–Enter the vehicle type via the CF001 Vehicle type command.
–For vehicles registered in the Netherlands only, complete the VP004 Netherlands Legislation configuration.
Note:
(only for vehicles registered in the Netherlands)
If the computer is replaced. Depending on the manufacturing date of the vehicle:
–BEFORE 01 JANUARY 2006, it is essential to run command VP004 Netherlands Legislation
(LC002 Netherlands)
–AFTER 01 JANUARY 2006, command VP004 Netherlands Legislation (LC002 Except Netherlands) must not
be run under any circumstances.
3. Enter the VIN code (see Dealing with commands).
–Use command VP002 Write VIN to enter the VIN. Note:
If the code is incorrect, you must wait for between 2 and 32 minutes before entering a new code.
Delete the incorrect code before entering the new one.
ITSJ84ph2V1.0
MR-372-J84-86C050$312.mif
MULTIMEDIA
Fault finding - Interpretation of parameters
86C
86C - 36V5 MR-372-J84-86C050$728.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of parameters
PR002
VEHICLE SPEED
NOTESCarry out a road test to obtain a variation of parameter PR002 Vehicle speed.
There must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
If no value for parameter PR002 Vehicle speed appears on the tool, check the insulation, continuity and the
absence of interference resistance of the 47F connection between components 662 and 118 or 1094, depending
on the vehicle's equipment level.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the value for parameter PR002 Vehicle speed is incorrect, carry out fault finding on the ABS system (see 38C,
Anti-lock braking system).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_PR002ITSJ84ph2V1.0
MR-372-J84-86C050$728.mif
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-53V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 7 Clock not displayed or incorrect
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Check that the time display is activated and the time
zones and settings are correct.
Press the SET button, select the clock; clock
display; time adjustment; summer time;
time zone.
Are these adjustments correct?
YES
Place the vehicle outside in an open area and check
that the satellite reception is correct.
Is the GPS pictogram green?
YES
Wait a few minutes in a location with good satellite
reception.
If the time is still wrong, contact the Techline.
NOSet the display and time.
Explain to the customer how to make
these adjustments.
NOSee fault finding chart: ALP 5 Poor
satellite reception.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP7ITSJ84ph2V1.0
MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-54V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 8 The volume does not change with a change in vehicle speed
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Use the Wiring Diagrams Technical Note, Scenic II.
Check that volume according to speed function has
been activated.
Press the SET button and select the volume
correction menu.
Is the volume according to speed function
active?
YES
Carry out fault finding on the ABS/ESP (see 38C,
Anti-lock braking system).
Check the condition and connection of the receiver 32-track connector (component code 261) and of the navigation
computer 32-track connector (component code 662). If the connectors are faulty and if there is a repair method
(see Technical Note 6015A, Repairing electrical wiring, Wiring: Precautions for repair), repair
the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the connection 47F between
components 261 and 662. If the connection is faulty and if there is a repair method (see Technical Note 6015A,
Repairing electrical wiring, Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
NOActivate this function.
Carry out a road test and check that
the volume varies as the vehicle speed
varies.
Does the volume vary?
NO YES
End of fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP8ITSJ84ph2V1.0