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Fault finding - Fault finding charts
86C
86C-69V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 18 Voice recognition is not working
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the system properly.
Use the Wiring Diagrams Technical Note, Scenic II.
With the engine stopped, then at 30 mph
(50 km/h) does voice recognition of the words
Directory and Dial work?
YES
The customer needs to use voice recognition
intensively for 2 weeks so that the voice recognition
system can learn to recognise his voice.
If the fault is still present, contact the Techline.
NOCheck the condition and connection of
the microphone connector
(component code 789).
Check that the microphone part number is
correct. If not, replace the microphone.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP18ITSJ84ph2V1.0
