SQUEAK AND RATTLE TROUBLE DIAGNOSES
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If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to SE-6, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
STC-4
< SERVICE INFORMATION >[EPS]
EPS SYSTEM
EPS SYSTEM
System DescriptionINFOID:0000000001703872
EPS CONTROL UNIT
• EPS control unit performs an arithmetical operation on data, such
as steering wheel turning force (sensor signal) from the torque
sensor, vehicle speed signal, etc. Then it generates an optimum
assist torque to the EPS motor according to the driving condition.
• EPS control unit decreases the output to EPS motor while
extremely using the power steering function (e.g., full steering) for
protecting EPS motor and EPS control unit (Protect overload sta-
tus). While activating protect overload status, the assist torque
gradually decreases, and the steering wheel turning force
becomes heavy. The normal assist torque reactivates by not steer-
ing.
• In case of an error in the electrical system, the fail-safe function
stops output signals to the EPS motor. Then the previous state is changed to the manual steering state.
• Self-diagnosis can be done with CONSULT-III.
EPS MOTOR
EPS motor provides the assist torque by control signal from EPS control unit.
TORQUE SENSOR
Torque sensor detects the steering torque, and transmit the signal to
EPS control unit.
REDUCTION GEAR
Reduction gear increases the assist torque provided from EPS motor with worm gears, and outputs to the col-
umn shaft.
EPS WARNING LAMP
Turns ON when there is a malfunction in EPS system. It indicates that fail-safe mode is engaged and enters a
manual steering state (Control turning force steering wheel becomes heavy).
Also turns ON when ignition switch is turned ON, for purpose of lamp check. Turns OFF after the engine starts
if system is normal.
EPS Warning Lamp Indication
SGIA1647E
SGIA1648E
Condition EPS warning lamp
Lamp checkTurns ON when ignition switch is turned ON.
Turns OFF after engine start.
EPS system malfunctionON
Other than above (system normal) OFF
EPS SYSTEM
STC-5
< SERVICE INFORMATION >[EPS]
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SchematicINFOID:0000000001703873
COMPONENTS FUNCTION DESCRIPTION
CAN CommunicationINFOID:0000000001703874
SYSTEM DESCRIPTION
CAN (Controller Area Network) is a serial communication line for real time application. It is an on-vehicle mul-
tiplex communication line with high data communication speed and excellent error detection ability. Many elec-
tronic control units are equipped onto a vehicle, and each control unit shares information and links with other
control units during operation (not independent). In CAN communication, control units are connected with 2
communication lines (CAN-H line, CAN-L line) allowing a high rate of information transmission with less wiring.
Each control unit transmits/receives data but selectively reads required data only.
For details, refer to LAN-23, "
CAN System Specification Chart".
WGIA0187E
Component parts Function
EPS control unit
(Electric power steering control unit)• Outputs optimum assist torque signal to EPS motor.
• Reduces output signals to EPS motor and protects EPS motor and EPS control unit when us-
ing power steering continuously and excessively.
• As a fail-safe function, turned off output signal to EPS motor and then enters a manual steer-
ing state, if malfunction is detected in EPS system.
EPS motor Products assist torque by control signal from EPS control unit.
Torque sensor Detects steering wheel turning force and outputs sensor signal to EPS control unit.
Reduction gear Increases motor-produced assist torque by worm gear and transmits it to column shaft.
EPS warning lamp Illuminates if malfunction is detected in electrical system of EPS system.
ECMTransmits the following signals via CAN communication to EPS control unit.
• Engine status signal
ABS actuator and electric unit (con-
trol unit) (With ABS)Transmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
Combination meterTransmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
TCM (Without ABS)Transmits the following signals via CAN communication to EPS control unit.
• Vehicle speed signal
STC-10
< SERVICE INFORMATION >[EPS]
TROUBLE DIAGNOSIS
*1 : In the front of the value, “L” is displayed at steering left and “R” is displayed at steering right.
*2 : Almost in accordance with the value of “MOTOR SIG”. It is not a malfunction though these values are not accorded when steering
quickly.
*3 : It is not a malfunction, though it might not be corresponding just after ignition switch is turned ON.
*4 : It turns to OFF after waiting for a short period of time.
EPS Terminal and Reference ValueINFOID:0000000001703880
EPS HARNESS CONNECTOR TERMINAL LAYOUT
TERMINALS AND REFERENCE VALUES FOR EPS CONTROL UNIT
Monitor item (Unit) Content Condition Display value
MOTOR VOL (V)Power supply voltage for
EPS control unitIgnition switch: ON Battery voltage
TORQUE SENSOR (Nm)Steering wheel turning
forceEngine runningSteering wheel: Not
steering (There is no
steering force) 0.00 Nm
Steering wheel: Steer-
ing0 – 8.19 Nm
*1 (The value
is changed according to
steering left or right)
MOTOR SIG (A)Command current to EPS
motorEngine runningSteering wheel: Not
steering (There is no
steering force)0.00 A
Steering wheel: Steer-
ing0 – 65.00 A (The value is
changed according to
steering left or right)
MOTOR CURRENT (A)Consumption current of
EPS motorEngine runningSteering wheel: Not
steering (There is no
steering force)0.00 A
Steering wheel: Steer-
ing0 – 65.00 A
*2 (The value
is changed according to
steering left or right)
VEHICLE SPEED (km/h) or (mph) Vehicle speedVehicle stopped 0 km/h (0 mph)
While drivingApproximately equal to
the indication on speed-
ometer (Inside of ±10%)
*3
WARNING LAMP (ON/OFF)EPS warning lamp condi-
tionEPS warning lamp: ON ON
EPS warning lamp: OFF OFF
DERATING STAT (ON/OFF) Protect overload status Engine runningSteering wheel: Nor-
mal steeringOFF
Steering wheel: Steer-
ing over the stopON
*4
ENGINE STATUS (RUN/STOP) Engine statusEngine stopped
(Engine speed: Less than 400 rpm)STOP
Engine running
(Engine speed: 400 rpm or more)RUN
SGIA1624E
TROUBLE DIAGNOSIS
STC-11
< SERVICE INFORMATION >[EPS]
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Data are reference values and are measured between each terminal and ground.
CAUTION:
When using a circuit tester to measure voltage for inspection, be sure not to extend forcibly any connector terminals.
CONSULT-III Function (EPS)INFOID:0000000001703881
FUNCTION
CONSULT-III can display each diagnostic item using the diagnostic test modes shown following.
SELF-DIAG RESULTS MODE
Display Item List
Te r m i n a lWire
colorItem Condition Data (Approx.)
4 V Torque sensor sub Engine runningSteering wheel: Not steering
(There in no steering force)2.5 V
Steering wheel: Steering1.7 V – 3.3 V
(The value is changed accord-
ing to steering left or right)
5 BR Torque sensor power supplyIgnition switch: ON 8 V
Ignition switch: OFF 0 V
6 G Torque sensor main Engine runningSteering wheel: Not steering
(There is no steering force)2.5 V
Steering wheel: Steering1.7 V – 3.3 V
(The value is changed accord-
ing to steering left or right)
7 R Torque sensor ground Always 0 V
9 L CAN-H — —
10 O Power supplyIgnition switch: ON Battery voltage
Ignition switch: OFF 0 V
16 P CAN-L — —
17 R Power supply (Memory back-up)Ignition switch: ON Battery voltage
Ignition switch: OFF Battery voltage
18 B Ground Always 0 V
19 — Motor (+) — —
20 — Motor (–) — —
Diagnostic test mode Function Reference page
Self-diagnostic results • Self-diagnostic results can be read and erased quickly."SELF-DIAG
RESULTS
MODE"
Data monitor • Input/Output data in the EPS control unit can be read."DATA MONI-
TOR"
CAN diagnostic support monitor • The results of transmit/receive diagnosis of CAN communication can be read.LAN-6
ECU part number • EPS control unit part number can be read."EPS CON-
TROL UNIT
PART NUM-
BER"
STC-12
< SERVICE INFORMATION >[EPS]
TROUBLE DIAGNOSIS
CAUTION:
If “CAN COMM CIRCUIT [U1000]” is displayed with other DTCs, first perform the trouble diagnosis for CAN communication
line.
How to Erase Self-Diagnostic Results
1. Perform applicable inspection of malfunctioning item and then repair or replace.
2. Turn ignition switch “OFF” to erase memory.
3. Turn ignition switch “ON” and select “SELF-DIAG RESULTS” mode with CONSULT-III.
4. Touch “ERASE” on CONSULT-III screen to erase DTC memory.
CAUTION:
If memory cannot be erased, perform diagnosis.
DATA MONITOR
Display Item List
EPS CONTROL UNIT PART NUMBER
Display a part number of EPS control unit carried by a vehicle.
Item
(CONSULT-III screen terms)Diagnostic item is detected when.... Check item
BATTERY VOLT
[C1601]When the power supply malfunction supplied to EPS control unit is
detected.STC-14, "
DTC C1601
BATTERY VOLT"
TORQUE SENSOR
[C1604]When the torque sensor malfunction assembled in steering column
assembly is detected. STC-15, "DTC C1604
TORQUE SENSOR"
EPS MOTOR
[C1606]When the motor driver malfunction of EPS control unit or EPS motor
malfunction is detected.STC-16, "DTC C1606
EPS MOTOR"
EEPROM
[C1607]When the memory (EEPROM) system malfunction is detected in
EPS control unit.STC-17, "DTC C1607
EEPROM"
CONTROL UNIT
[C1608]When the internal malfunction is detected in EPS control unit.STC-17, "DTC C1608
CONTROL UNIT"
CAN VHCL SPEED
[C1609]When the malfunction is detected in vehicle speed signal received
with CAN communication.STC-18, "DTC C1609
CAN VHCL SPEED"
CAN ENG RPM
[C1610]When the malfunction is detected in engine status signal received
with CAN communication.STC-19, "DTC C1610
CAN ENG RPM"
CAN COMM CIRCUIT
[U1000]When EPS control unit is not transmitting or receiving CAN commu-
nication signal 2 seconds or more.STC-19, "DTC U1000
CAN COMM CIRCUIT"
NO DTC IS DETECTED.
FURTHER TESTING MAY BE RE-
QUIRED.No NG item has been detected. —
Monitor item (Unit) Remarks
MOTOR VOL (V) Power supply voltage for EPS control unit is displayed
TORQUE SENSOR (Nm) Steering wheel turning force detected by torque sensor is displayed
MOTOR SIG (A) Current commanded value to EPS motor is displayed
MOTOR CURRENT (A) Current value consumed by EPS motor is displayed
VEHICLE SPEED (km/h) or (mph) Vehicle speed is displayed from vehicle speed signal with CAN communication
WARNING LAMP (ON/OFF) EPS warning lamp control status is displayed
DERATING STAT (ON/OFF) Protect overload status is displayed
ENGINE STATUS (STOP/RUN) Engine speed is displayed from engine status signal with CAN communication
TROUBLE DIAGNOSIS
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< SERVICE INFORMATION >[EPS]
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Symptom ChartINFOID:0000000001703882
If EPS warning lamp turns ON, perform self-diagnosis. Refer to STC-11, "CONSULT-III Function (EPS)" .
Symptom Condition Check item Reference page
EPS warning lamp does not turn ON when ig-
nition switch to “ON”.
(EPS warning lamp check)Ignition switch: ONCAN communication line
STC-21
Combination meter
EPS warning lamp does not turn OFF for sev-
eral seconds after starting the engineEngine runningCAN communication line
STC-21
Power supply and ground for
EPS control unit
Torque sensor
EPS motor
Vehicle speed signal
Engine status signal
Combination meter
Steering wheel turning force is heavy or light,
while driving• While driving
• Steering wheel turningCAN communication line
STC-22
Vehicle speed signal
Engine status signal
EPS motor
Steering wheel turning force
(Mechanical malfunction)
Unbalance steering wheel turning force and
return between right and left, while driving• While driving
• Steering wheel turningWheel alignment
STC-23
Steering wheel turning force
(Mechanical malfunction)
Unbalance steering wheel turning force,
while driving (Torque variation)• While driving
• Steering wheel turningSteering column intermediate
shaft installation condition
STC-24
Steering wheel turning force
(Mechanical malfunction)