Page 89 of 192

89 Telephone*
Telephone operation
You can make an emergency call to an
emergency rescue station with a mobile
communication network.
The emergency call will be placed as long
as the corresponding mobile communicati-
on network is available. To do this, switch
the telephone on if you have not already
done so.
TDMA or CDMA mobile phone
The emergency call will also be placed
if the phone is locked (
page 90).
GSM mobile phone
If no SIM card is in the phone or SIM
PIN is not entered, you can only make
an emergency call at the mobile phone.
Emergency calls may not be possible with
all mobile phone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operating company.
If you cannot make an emergency call, you
must initiate rescue measures yourself.
Emergency call “911”
i
This function places a call to the local
911 provider. It does not initiate a
Tele Aid call.
WarningG
The 911 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.
Page 90 of 192
90 Telephone*
Telephone operation
Initiating an emergency call
If Telephone is locked
Press the 911 soft key.
The system opens an inquiry menu
prompting if you want to dial a “911”
call.
The selection marker in the inquiry
menu should be on
Yes.
If necessary, push the joystick to
H to select
Yes.
Press E to confirm Yes if you want to
place the “911” emergency call.
The emergency call will be placed.
Wait until the emergency rescue
station answers and describe the
emergency.
If you do not want to place the emergency
call:
Push the joystick to h to select No
when the inquiry menu appears.
Press E to confirm No.
If Telephone is ready for operation
Press a repeatedly until the
Telephone menu is displayed.
Press 9, 1 and 1 one after the
other.
Press E.
or
Press the Send soft key.
or
Press k on the COMAND.
or
Presss on the multifunction steer-
ing wheel.
The emergency call will be placed.
Wait until the emergency rescue
station answers and describe the
emergency.
Page 91 of 192

91 Telephone*
Telephone operation
TDMA or CDMA mobile phone
Entering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.
Asterisks instead of digits will appear in
the input line.
Press the OK soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.GSM mobile phone
Entering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.
Asterisks instead of digits will appear in
the input line.
Press the OK soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.
Entering codesi
Your unlock code prevents unauthori-
zed persons from using your telephone.
B e s u re t o m em o ri z e t hi s c o d e , a f o u r d i -
git number, carefully.
If you enter an incorrect code, the sys-
tem returns to the menu for entering the
unlock code.
i
You must always enter the unlock code
when you switch on the telephone the
first time (if phone is in locked mode).
i
If COMAND is switched on while in re-
verse, the Enter Unlock Code screen will
appear after deactivating the Rear view
camera (
page 39).
Page 92 of 192

92 Telephone*
Telephone operation
If no SIM card is in the telephone, the
message
Please insert SIM card
(Emergency Call 911 only possible
with phone)
appears.
Insert a SIM card. Refer to the mo-
bile phone operator’s manual.
Entry incorrect:
You will hear a warning sound. The mes-
sage
Code incorrect will appear.
You need to re-enter your code.Entering the PUK
If you enter your code incorrectly three
times in a row, you need to enter the PUK
number.
The PUK can only be entered at the mobile
phone. Refer to the mobile phone
operator’s manual.When the COMAND is switched on, you
can switch to telephone operation from
any other system (e.g. radio):
Press a.
The Telephone menu will appear.
Telephone menu
!
If the code is entered incorrectly three
times in a row, the SIM card will be
blocked. The message
SIM-card blo-
cked
is displayed briefly. After that the
message
PIN blocked. Please enter
PUK on cell phone
is displayed.
i
The PUK number is provided by your
telephone service provider.
Switching to telephone operation
Page 93 of 192
93 Telephone*
Telephone operation
The telephone is ready for operation
Message
Ready and the reception strength
Ö are shown on the status bar.
Other messages
ROAMING
The telephone is using a non home type
system
No Serv
The telephone is not logged into a net-
workFull screen messages:
Phone not inserted
Plug the mobile phone into the mobile
phone cradle*. Refer to the separate
mobile phone operator’s manual.
Phone not available
Your vehicle may not have a mobile phone
cradle* installed and/or the telephone
control unit may not be coded properly.
Contact an authorized Mercedes-Benz
Center.
Page 94 of 192

94 Telephone*
Telephone operation
The system detects an incoming call, the
phone rings.
Incoming calls are indicated in a window in
any system (e.g. radio).
The window shows:
the caller’s number if it is transmitted
or
the caller’s name if her or his name and
number are saved in the phone book or
Unknown.Accepting a call
Press k on the COMAND.
or
Presss on the multifunction steer-
ing wheel.
or
Press E to confirm accept.
The display will change to the
call menu (
page 99). In the status
bar, the off-hook symbol will appear.
An active audio source will be muted.
You talk over the hands-free set.
Rejecting a call
Press K on the COMAND.
or
Presst on the multifunction steer-
ing wheel.
or
Push the joystick to H to highlight re-
ject
and than press E.Setting the volume for hands-free ope-
ration
Raising the volume
Turn the rotary control on the e but-
ton to the right.
Lowering the volume
Turn the rotary control on the e but-
ton to the left.
Ending a call
Press K on the COMAND.
or
Presst on the multifunction steer-
ing wheel.
or
Press the End soft key.
Incoming calli
The window will appear over the Rear
view camera display. After accepting or
rejecting a call, the Rear view camera is
fully visible until deactivated (
page 39).
Page 95 of 192
95 Telephone*
Telephone operation
You can use the following functions to
make a phone call:
Dialing a telephone number
(
page 95)
Redial (page 96)
Selecting an entry from the Received
calls list (
page 97)
Selecting an entry from the Dialed
numbers list (
page 97)
Use speed-dialing (page 98)
Use quick-dialing (page 99)
Selecting a phone book entry and
dialing the number (
page 102)Dialing a telephone number
Entering a telephone number
Open the Telephone menu
(
page 92).
Use the number keys 1 - 0 to enter
the telephone number.Deleting the last or several digits:
Press the Delete soft key once or seve-
ral times.
Deleting all digits:
Press K.
or
Press and hold Delete soft key for more
than 2 seconds.
Begin dialing
When you have entered the telephone
number
Press E.
or
Press k on the COMAND.
or
Presss on the multifunction stee-
ring wheel.
Outgoing calls
Page 96 of 192

96 Telephone*
Telephone operation
or
In the Telephone menu, press the Send
soft key.
Dialing will begin. If a name is associated
with the phone number saved in the phone
book, the name appears on the screen. In
the status bar, the off-hook symbol will ap-
pear.
C O M A N D w i l l m u t e a n a c t i v e a u d i o s o u r c e .
If the person called answers the call, the
call is active. You talk over the hands-free
set.
The message
Call failed may appear if
you place an outgoing call. Try again later.
Subsequent dialing
Transmitting other dial tones:
During a call you can press the number
keys
1 through 0, # and *.
Ending a call
Press K on the COMAND.
or
Presss on the multifunction
steering wheel.
or
Press the End soft key.
Redial
Press k on the COMAND.
or
Presss on the multifunction
steering wheel.or
Press the Dialed# soft key.
The Dialed numbers list will appear.
The most recently dialed number is
highlighted.
Push the joystick g or G to select
the desired entry.
To dial the selected number:
Press E.
or
Press k on the COMAND.
or
Presss on the multifunction
steering wheel.
or
Press the Send soft key.