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Care
211
Automatic car wash G
Risk of accident
The vehicle is braked when HOLD is activa-
ted. Therefore, deactivate HOLD before the
vehicle is washed in an automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! Do not use a touch-free automatic car
wash that uses chemical agents to wash
the vehicle.
Preferably use one with high-pressure jets for
prewashing.
If the vehicle is very dirty, prewash it before
cleaning it in an automatic car wash.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. There is otherwise a risk of dam-
age to the exterior mirrors.
! Make sure the side windows are com-
pletely closed, the ventilation/heater
blower is fully turned off and the wind-
screen wiper switch is set to 0. The rain
sensor may otherwise be activated, for
instance, leading to inadvertent wiper sweeps being triggered. This could cause
damage to the vehicle.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping
noises caused by residue on the wind-
screen.
High-pressure cleaners G
Risk of accident
Do not use high-pressure cleaners with cir-
cular-jet nozzles (dirt grinders) to clean
your vehicle or - especially - the tyres. You
could otherwise damage the tyres and
cause an accident.
! Observe the instructions issued by the
equipment manufacturer concerning the
distance to be maintained between the
nozzle
of the high-pressure cleaner and the
vehicle (at least 30 cm).
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R Tyres
R Door joint
R Electrical components R
Battery
R Connectors
R Bulbs
R Seals
Damaged seals or electrical components
can lead to failures or leaks.
Cleaning the wiper blades and the out-
side of the windscreen G
Risk of injury
Turn the key to position 0 in the ignition
lock
before cleaning the windscreen or the
wiper blades. There is otherwise a risk of
the windscreen wipers being set in motion
and causing injury.
X Turn the key to position 1 in the ignition
lock (Y page 74).
X Set the windscreen wipers to the u
position on the combination switch
(Y page 97).
X Turn the key to position 0
or remove it when
the wiper arms are vertical ( Y page 74). Operation
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Display messages
239Display messages Possible cause/consequence Possible solution
I Key not detected
The KEYLESS GO key* cannot be detected
at present. X
Change the location of the KEYLESS GO key*
within the vehicle.
X Operate the vehicle using the key in the ignition
lock if necessary. I Key still in vehi-
cle
The KEYLESS GO key* was detected
inside the vehicle during locking. X
Remove the KEYLESS GO key* from the vehi-
cle. I Please replace key The key no longer functions. X
Visit a qualified specialist workshop. X inoperative Bat-
tery weak The battery voltage is insufficient. The
auxiliary heating/ventilation*
has
switched off or cannot be switched on. X
Drive for a longer distance.
The battery is being charged. The auxiliary
heating/ventilation* is reactivated as soon as
there is sufficient battery voltage. X inoperative Refuel There is insufficient fuel in the fuel tank.
The
auxiliary heating* cannot be switched
on. X
Refuel at the nearest filling station. X inoperative See
Owner's Manual
The auxiliary heating* has a temporary
malfunction or is faulty. X
When the vehicle is on a level surface and the
engine has cooled down: try to switch on the
auxiliary heating*
four times, waiting for sev-
eral minutes between each attempt.
X If the auxiliary heating* does not switch on:
visit a qualified specialist workshop. Practical advice
* optional
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Troubleshooting
255Engine
Problem Possible cause/consequence Suggested solutions
The engine will not start. HOLD is activated. X
Deactivating HOLD (Y page 145).
X Start the engine again. The engine will not start. You can
hear
the starter motor operating. R
There may be a malfunction in
the engine electronics.
R There may be a malfunction in
the fuel supply. X
Turn the key back to position 0 in the ignition lock before the next
starting attempt.
X Try to start the engine again (Y
page 101). When doing so, remem-
ber that excessively long and frequent attempts to start the engine
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. Vehicles with a diesel engine:
The
engine will not start. You can
hear the starter motor operating.
The reserve fuel warning lamp is
on and the fuel gauge shows 0. The fuel tank has been run dry. X
Refuel the vehicle.
X Bleed the fuel system (Y page 254). The engine will not start. You can-
not hear the starter motor oper-
ating. The on-board voltage is too low
because
the starter battery is too
weak or discharged. X
Jump-start the vehicle (Y page 291).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. Practical advice
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Troubleshooting
261Key
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the key. The key batteries are discharged
or nearly discharged. X
Point the tip of the key at the driver's door handle from close range
and try to open the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 266).
X Check the key batteries (Y page 270) and replace them if neces-
sary ( Y page 270). The key is faulty. X
Lock or unlock the vehicle using the emergency key element
(Y page 266).
X Have the key checked at a qualified specialist workshop. The battery charge indicator lamp
of the key does not go on during
the test. The key batteries are discharged. X
Change the batteries ( Y page 270).You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emergency key
element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Practical advice
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Troubleshooting
262 Problem Possible cause/consequence Suggested solutions
The key cannot be turned in the
ignition lock. The key has been in position
0 for
a considerable time. X
Remove the key and reinsert it into the ignition lock.
X Check the starter battery and recharge it if necessary
(Y page 290).
X Start the engine. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating* or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and recharge it if necessary
(Y page 290).
or
X Jump-start the vehicle (Y page 291).
or
X Consult a qualified specialist workshop. Practical advice
* optional
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Troubleshooting
263KEYLESS GO*
Problem Possible cause/consequence Suggested solutions
You cannot lock or unlock the
vehicle using the KEYLESS GO
key. The KEYLESS GO key batteries
are discharged or nearly dis-
charged. X
Lock or unlock the vehicle using the remote control function of the
key.
Point the tip of the key at the driver's door handle from close
range and try to open the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 266).
X Check the KEYLESS GO key batteries (Y page 270) and replace
them if necessary (Y page 270). There is a fault with KEYLESS GO. X
Lock or unlock the vehicle using the remote control function of the
key.
To do this, point the tip of the key at the driver's door handle
from close range and try to open the vehicle again.
X Have the KEYLESS GO key checked at a qualified specialist work-
shop. There is interference from a pow-
erful source of radio waves. X
Lock or unlock the vehicle using the emergency key element
(Y page 266). The battery check lamp in the
KEYLESS GO key does not light
up when tested. The KEYLESS GO key batteries
are discharged. X
Change the batteries ( Y page 270). Practical advice
* optional
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Troubleshooting
264 Problem Possible cause/consequence Suggested solutions
The vehicle cannot be started
using the KEYLESS GO key and
the
KEYLESS GO button. The KEY-
LESS GO key is in the vehicle. A door is open. The key therefore
cannot be detected so easily. X
Close the door and try to start the vehicle again. You did not depress the brake
when starting the engine. X
Depress the brake and press the KEYLESS GO button. There is interference from a pow-
erful source of radio waves. X
Start your vehicle using the KEYLESS GO key in the ignition lock. You have lost the KEYLESS GO
key. X
Have the KEYLESS GO key cancelled at a Mercedes-Benz Service
Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Auxiliary heating/ventilation*
Problem Possible cause/consequence Suggested solutions
The auxiliary heating is not work-
ing. The fuel level is down to the
reserve level. X
Refuel at the nearest filling station. The battery is not sufficiently
charged. X
Charge the battery. The auxiliary heating is faulty. X
Have the auxiliary heating checked at a qualified specialist work-
shop. Practical advice
* optional
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Changing the batteries
270 Key or KEYLESS GO key*
Checking the batteries X
Press the j or k button.
The batteries are in order if the battery
charge indicator lamp lights up briefly.
Changing the batteries You require two CR 2025 3V cell batteries.
X
Remove the emergency key element from
the key (Y page 266). 1
Emergency key element
2 Battery tray X
Insert emergency key element 1 into the
opening in the key and push in the direction
of the arrow.
Battery tray 2 is released.
X Pull battery tray 2 out of the key. 1
Batteries
X Remove old batteries 1 from the battery
tray.
X Insert the new batteries beneath the con-
tact spring with the positive terminal facing
upwards. Use a lint-free cloth to do so.
X Push the battery tray back into the key
housing until the battery tray engages.
X Check the function of all key buttons on the
vehicle. Auxiliary heating* remote control
One 6V pin battery, type 2CR11108 is
required. 1
Battery
2 Battery cover
X Prise apart the side arms of battery cover
2 and slide off battery cover 2.
X Remove old battery 1.
X Insert the new battery. Observe the polarity
signs on the back of the remote control
when doing so.
X Slide battery cover 2 back onto the
remote control.
X Use the remote control to check the vehi-
cle's auxiliary heating functions. Practical advice
* optional
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