EI-6
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half- clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the v ehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, chec k ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follo w the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J-39570,Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
Removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
Tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
Feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
Placing a piece of paper between components that you suspect are causing the noise.
Looking for loose components and contact marks. Refer to EI-7, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
- Separate components by repositioning or loos ening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 × 135 mm (3.94 × 5.31 in)/76884-71L01: 60 × 85 mm (2.36 × 3.35 in)/76884-71L02:15 ×
25 mm (0.59 × 0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 × 50 mm (1.97 × 1.97 in)/73982-50Y00: 10 mm (0.39 in) thick, 50
× 50 mm (1.97 × 1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 × 50 mm (1.18 × 1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 × 25 mm (0.59 × 0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll The following
materials, not found in the kit, can al so be used to repair squeaks and rattles.
UHMW(TEFLON) TAPE
3AA93ABC3ACD3AC03ACA3AC03AC63AC53A913A773A893A873A873A8E3A773A983AC73AC93AC03AC3
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SQUEAK AND RATTLE TROUBLE DIAGNOSESEI-7
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000001328057
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or ra ttle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation pr ocedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
3AA93ABC3ACD3AC03ACA3AC03AC63AC53A913A773A893A873A873A8E3A773A983AC73AC93AC03AC3
3A893A873A873A8F3A773A9D3AAF3A8A3A8C3A863A9D3AAF3A8B3A8C
DOOR FINISHEREI-37
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3. Insert screw driver rolled with cloth between panel on vehicle and clips (as indicated with arrow), and remove finisher.
4. Pull up door finisher, and remove electrical parts connectors.
5. Remove lock knob cable, inside handle cable and illumination harness connector (front door only) from backside of inside han-
dle assembly.
6. Remove the following parts after removing door finisher. Inside handle
Seat memory switch and seat memory switch finisher
Power window switch
Step lamp
Installation
Install in the reverse order of removal.
CAUTION:
To install finisher, check if all clips are matched over holes of panel on vehicle, then push it.
SIIA0810E
PIIA4959E
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GW-1
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CONTENTS
GLASSES, WINDOW SYSTEM & MIRRORS
SERVICE INFORMATION .. ..........................3
PRECAUTIONS .............................................. .....3
Precaution for Supplemental Restraint System
(SRS) "AIR BAG" and "SEAT BELT PRE-TEN-
SIONER" ............................................................. ......
3
Precaution for Procedure without Cowl Top Cover ......3
Handling for Adhesive and Primer ............................3
PREPARATION ...................................................4
Special Service Tool ........................................... ......4
Commercial Service Tool ..........................................4
SQUEAK AND RATTLE TROUBLE DIAG-
NOSES ................................................................
5
Work Flow ........................................................... ......5
Generic Squeak and Rattle Troubleshooting ............7
Diagnostic Worksheet ...............................................9
WINDSHIELD GLASS ........................................11
Removal and Installation ..................................... ....11
BACK DOOR WINDOW GLASS ........................13
Removal and Installation ..................................... ....13
POWER WINDOW SYSTEM ..............................15
Component Parts and Harness Connector Loca-
tion ...................................................................... ....
15
System Description .................................................15
CAN Communication System Description ...............18
CAN Communication Unit .......................................19
Schematic ...............................................................19
Wiring Diagram - WINDOW - ..................................20
Terminal and Reference Value for BCM .................23
Terminal and Reference Value for Power Window
Main Switch .............................................................
24
Terminal and Reference Value for Front Power
Window Switch (Passenger Side) ...........................
25
CONSULT-III Function ............................................26
Work Flow ...............................................................27
Trouble Diagnosis Symptom Chart .........................27
Check BCM Power Supply and Ground Circuit .......28
Check Power Window Main Switch Power Supply
Circuit .................................................................. ....
28
Check Front Power Window Switch (Passenger
Side) Power Supply and Ground Circuit ..................
30
Check Front Power Window Motor (Driver Side)
Circuit ......................................................................
30
Check Front Power Window Motor (Passenger
Side) Circuit .............................................................
31
Check rear Power Window Motor (LH) Circuit .........32
Check Rear Power Window Motor (RH) Circuit .......34
Check Limit Switch Circuit (Driver Side) .............. ....36
Check Limit Switch Circuit (Passenger Side) ..........37
Check Encoder Circuit (Driver Side) ........................39
Check Encoder Circuit (Passenger Side) ................40
Check Door Switch ..................................................42
Check Front Door Key Cylinder Switch ...................43
Check Power Window Serial Link (Passenger
Side) ........................................................................
45
Check Power Window Lock Switch .........................46
SIDE WINDOW GLASS ....................................48
Removal and Installation .........................................48
FRONT DOOR GLASS AND REGULATOR .....50
Removal and Installation .........................................50
Disassembly and assembly .....................................52
Inspection after Installation ......................................52
REAR DOOR GLASS AND REGULATOR .......54
Removal and Installation .........................................54
Disassembly and assembly .....................................56
Fitting Inspection .....................................................56
INSIDE MIRROR ...............................................57
Wiring Diagram - I/MIRR - .......................................57
Removal and Installation .........................................58
REAR WINDOW DEFOGGER ..........................60
Component Parts and Harness Connector Loca-
tion ...........................................................................
60
System Description ..................................................60
CAN Communication System Description ...............61
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SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-5
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work FlowINFOID:0000000001327957
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions thatexist when the noise occurs. Use the Diag-
nostic Worksheet during the interviewto document t he facts and conditions when the noise occurs and any
customer'scomments; refer to GW-9, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that existwhen the noise occurs.
The customer may not be able to provide a detailed descriptionor the location of the noise. Attempt to obtain all the facts and conditionsthat exist w hen the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnoseand repair the noise that the customer is
concerned about. This can be accomplishedby test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fa st movement/broughton by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=l owerpitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow mo vement/twisting witha rotational movement/pitch depen-
dent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contac t/vibration orsimilar movement/loose parts/missing clip
or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/some times repeating/oftenbrought on by driver action.
Tick—(Like a clock second hand) Tick characteristics include gentle contacting of li ght materials/loosecomponents/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise) Thump characteristics include softer k nock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary dependingupon the person. A noise that you may judge as acceptable may be very irritatingto the customer.
Weather conditions, especially humidity and temper ature, may havea great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise isduplicated. Note any additional information on
the Diagnostic Worksheet regardingthe conditions or location of the noise. This information can be used to
duplicatethe same conditions when you confirm the repair.
SBT842
3AA93ABC3ACD3AC03ACA3AC03AC63AC53A913A773A893A873A873A8E3A773A983AC73AC93AC03AC3
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GW-6
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSES
If the noise can be duplicated easily during the test drive, to helpidentify the source of the noise, try to dupli-
cate the noise with the vehiclestopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears tobe coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-cl utch on M/T models, drive position on A/T models).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditi ons thecustomer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the v ehicle slowlyon an undulating or rough road to stress the vehi-
cle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technica lService Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, fo llow the procedure to repair thenoise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pi npoint the source of the noise, use a listening tool
(Chassis Ear: J39570, Engine Ear and mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the causeof the noise by:
removing the components in the area that you suspect the noiseis coming from. Do not use too much force when removing clips and fasteners, otherwiseclips and fastener can be broken or
lost during the repair, resulting in thecreation of new noise.
tapping or pushing/pulling the component t hat you suspect is causingthe noise.
Do not tap or push/pull the component with excessive force, otherwisethe noise will be eliminated only tem-
porarily.
feeling for a vibration with your hand by touching t he component(s)that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect arecausing the noise.
looking for loose components and contact marks. Refer to GW-7, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
- separate components by repositioning or l oosening and retighteningthe component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A Nissan Squeak and Rattle Kit (J43980) is av ailable through your authorized Nissan Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plasticand may be damaged.
NOTE:
Always check with the Parts Departm ent for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J43980). Each item can be ordered
separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100 ×135 mm (3.94 ×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-
71L02: 15 ×25 mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-
50Y00: 10 mm (0.39 in) thick, 50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30 ×50 mm (1.18 ×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occu r. Ideal for instrument panel applications.
68370-4B000: 15 ×25 mm (0.59 ×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials, not found in the kit, can al so be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
3AA93ABC3ACD3AC03ACA3AC03AC63AC53A913A773A893A873A873A8E3A773A983AC73AC93AC03AC3
3A893A873A873A8F3A773A9D3AAF3A8A3A8C3A863A9D3AAF3A8B3A8C
SQUEAK AND RATTLE TROUBLE DIAGNOSESGW-7
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Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in place of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle.Operate the vehicle under the same
conditions as when the noise originallyoccurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000001327958
Refer to Table of Contents for specific component removal and installationinformation.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noi se. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolat e a squeak or rattle. If you saturatet he area with silicone, you will not
be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to thecenter console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on startsand stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the ar eas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put intothe trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
3AA93ABC3ACD3AC03ACA3AC03AC63AC53A913A773A893A873A873A8E3A773A983AC73AC93AC03AC3
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POWER WINDOW SYSTEMGW-15
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POWER WINDOW SYSTEM
Component Parts and Har ness Connector LocationINFOID:0000000001327962
System DescriptionINFOID:0000000001327963
Power is supplied at all time
through 50A fusible link (letter M, located in the fuse and fusible link box)
to BCM terminal 55, and
through BCM terminal 54
1. Fusible link 50A letter M 2. a: Fuse block (J/B) M1, M2
b: BCM M3, M4, B143. Power window main switch D6, D7
4. Rear power window switch LH D55 5. Front power window motor D8 (driver side)6. Rear power window motor LH D56
7. Front door switch (driver side) B26 8. Front door switch (passenger side) B369. Front door lock assembly
(driver side)
(key cylinder switch) D10
PIIB8567E
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