HUMMER Technician Roadside Service
(U.S. only)
HUMMER’s exceptional Roadside Service is more
than an auto club or towing service. It provides every
HUMMER owner in the United States with the advantage
of contacting a HUMMER advisor and, where available, a
HUMMER trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location generally
within a 30 mile radius of a participating HUMMER
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest HUMMER dealership.
Each technician travels with a specially equipped service
vehicle complete with the necessary HUMMER parts
and tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of
the vehicle
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Speci cally excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
HUMMER and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Assistance program at any time without
noti cation.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
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Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for a warranty repair. If
you obtain a rental vehicle on your own, please see your
dealer for the maximum number of days allowed and the
allowance per rental day. Rental reimbursement must be
supported by original receipts. This requires that you sign
and complete a rental agreement and meet state, local,
and rental vehicle provider requirements. Requirements
vary and may include minimum age requirements,
insurance coverage, credit card, etc. You are responsible
for fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for speci c information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a quali ed
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability, and safety are
preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
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Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins’ give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
Owner Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-5
Filling a Portable Fuel Container..................... 5-9
Filling the Tank............................................. 5-7
Fuels in Foreign Countries.............................. 5-6
Gage.........................................................3-47
Gasoline Octane........................................... 5-5
Gasoline Speci cations.................................. 5-5
Low Warning Light.......................................3-48
Fuses
Center Instrument Panel Fuse Block.............5-112
Fuses and Circuit Breakers.........................5-110
Instrument Panel Fuse Block.......................5-111
Underhood Fuse Block...............................5-113
Windshield Wiper.......................................5-110
G
Gage
Engine Coolant Temperature.........................3-40
Fuel..........................................................3-47
Oil Pressure...............................................3-45
Speedometer..............................................3-33
Tachometer.................................................3-33
Voltmeter Gage...........................................3-37
Garage Door Opener.......................................2-57
Gasoline
Octane........................................................ 5-5
Speci cations............................................... 5-5Glove Box.....................................................2-64
GM Mobility Reimbursement Program.................. 7-6
H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-7
Headlamps....................................................5-48
Bulb Replacement.......................................5-48
Daytime Running Lamps.......................3-17, 5-50
Exterior Lamps............................................3-15
Flash-to-Pass............................................... 3-9
Front Turn Signal and Parking Lamps.............5-49
Halogen Bulbs............................................5-48
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-17
Roof Marker Lamps.....................................5-50
Heated Seats................................................... 1-4
Heater...........................................................3-22
Highbeam On Light.........................................3-47
Highway Hypnosis...........................................4-34
Hill and Mountain Roads..................................4-35
Hood
Checking Things Under.................................. 5-9
Release.....................................................5-10
Horn............................................................... 3-6
How to Wear Safety Belts Properly...................1-22
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