At times you may notice a decrease in operating range.
This is normal for any RKE system. If the transmitter
does not work or if you have to stand closer to
your vehicle for the transmitter to work, try this:
Check the distance. You may be too far from your
vehicle. You may need to stand closer during
rainy or snowy weather.
Check the location. Other vehicles or objects may
be blocking the signal. Take a few steps to the
left or right, hold the transmitter higher, and
try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” later in this
section.
If you are still having trouble, see your dealer/retailer
or a quali ed technician for service.
Remote Keyless Entry (RKE)
System Operation
The Remote Keyless Entry (RKE) transmitter functions
will work up to 195 feet (60 m) away. However, the
operating range may be less while the vehicle is running,
therefore, you may need to be closer to your vehicle
to turn it off than you were to start it.
There are other conditions which can affect the
performance of the transmitter. SeeRemote Keyless
Entry (RKE) System on page 2-4.
/(Remote Vehicle
Start):Press
/to start
the engine from outside the
vehicle using the RKE
transmitter. SeeRemote
Vehicle Start on page 2-8
for additional information.
2-5
How OnStar Service Works
Your vehicle’s OnStar system has the capability of
recording and transmitting vehicle information.
This information is automatically sent to an OnStar
Call Center at the time of an OnStar button press,
Emergency button press or if your airbags or AACN
system deploys. The vehicle information usually includes
your GPS location and, in the event of a crash,
additional information regarding the accident that your
vehicle has been involved in (e.g. the direction from
which your vehicle was hit). When you use the Virtual
Advisor feature of OnStar Hands-Free Calling, your
vehicle also sends OnStar your GPS location so that we
can provide you with location-based services.
OnStar service cannot work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless you are in a place
where the wireless service provider OnStar has hired for
that area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or
enclosed areas, or at all times.Location information about your vehicle is only available
if the GPS satellite signals are unobstructed and
available.
Your vehicle must have a working electrical system
(including adequate battery power) for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service to you at any particular time or place.
Some examples are damage to important parts of your
vehicle in an accident, hills, tall buildings, tunnels,
weather or wireless phone network congestion.
Your Responsibility
Increase the radio volume if you cannot hear the OnStar
advisor. If the light next to the OnStar buttons is red,
this means that your system is not functioning properly
and should be checked by your dealer/retailer. If the
light appears clear (no light is appearing), your OnStar
subscription has expired. You can always press the
OnStar button to con rm that your OnStar equipment
is active.
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