2008 DODGE RAM 2500 GAS Owners Manual

Perform Maintenance Every(Where time and mileage
are listed, follow the interval that occurs first.)
Maintenance Items Miles Kilometers or Months
Change the manual transmission fluid if using your
vehicle for any of the following: trailer towing, snow
plowing, heavy loading, taxi, police, delivery service
(commercial service), off-road, desert operation or
more then 50% of your driving is at sustained high
speeds during hot weather, above 90FÉ (32CÉ).60,000 100 000 60
Inspect and replace PCV valve if necessary. ²90,000 150 000 90
Flush and replace the engine coolant. 102,000 170 000 60
Replace the ignition cables on 4.7L engines.102,000 170 000 102
Replace the side row of spark plugs on 4.7L engines. **102,000 170 000 102
Change the automatic transmission fluid & filter. 120,000 200 000 120
Replace Accessory Drive Belt(s). 120,000 200 000 120
² This maintenance is recommended by the manufacturer
to the owner, but is not required to maintain emissions
warranty.
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WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent
mechanic.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
mSuggestions For Obtaining Service For Your
Vehicle..............................523
NPrepare For The Appointment............523
NPrepare A List........................523
NBe Reasonable With Requests.............523
mIf You Need Assistance...................523
NChrysler LLC Customer Center...........524
NChrysler Canada Inc. Customer Center......525
NIn Mexico Contact.....................525NCustomer Assistance For The Hearing Or
Speech Impaired (TDD/TTY).............525
NService Contract......................525
mWarranty Information (U.S. Vehicles Only).....526
mMOPARtParts.........................526
mReporting Safety Defects..................526
NIn The 50 United States And
Washington, D.C......................526
NIn Canada..........................527
mPublication Order Forms..................527
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mDepartment Of Transportation Uniform Tire
Quality Grades........................528
NTreadwear..........................529NTraction Grades......................529
NTemperature Grades...................529
522 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized selling dealer. They know you and the vehicle
best, and are most concerned that you get prompt and
IF YOU NEED CONSUMER ASSISTANCE 523
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high quality service. The manufacturer's authorized deal-
ers have the facilities, factory-trained technicians, special
tools, and the latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer's service manager first. Most matters can be re-
solved with this process.
²If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
²If an authorized dealership is unable to resolve the
concern, you may contact the Manufacturer's Cus-
tomer Center.Any communication to the Manufacturer's Customer
Center should include the following information:
²Owner's name and address
²Owner's telephone number (home and office)
²Authorized dealership name
²Vehicle Identification Number (VIN)
²Vehicle delivery date and mileage
Chrysler LLC Customer Center
P.O. Box 21±8004
Auburn Hills, MI 48321±8004
Phone: (800) 992-1997
524 IF YOU NEED CONSUMER ASSISTANCE

Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465±2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-4568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1±800±380±CHRY.
Service Contract
You may have purchased a service contract for an vehicle to
help protect you from the high cost of unexpected repairs
after the manufacturer's New Vehicle Limited Warranty
expires. The manufacturer stands behind only the manufac-
turer's Service Contracts. If you purchased a manufacturer's
Service Contract, you will receive Plan Provisions and an
Owner Identification Card in the mail within three weeks of
the vehicle delivery date. If you have any questions about
the service contract, call the manufacturer's Service Contract
National Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service contract
that is not the manufacturer's Service Contract. It is not
responsible for any service contract other than the manufac-
turer's Service Contract. If you purchased a service contract
that is not a manufacturer's Service Contract, and you
require service after the manufacturer's New Vehicle Lim-
ited Warranty expires, please refer to the contract docu-
ments, and contact the person listed in those documents.
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We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You'll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm. In addition,
certain fluids contained in vehicles and certain prod-
ucts of component wear contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects or other reproductive harm.
WARRANTY INFORMATION (U.S. Vehicles Only)
See the Warranty Information Booklet for the terms and
provisions of Chrysler LLC warranties applicable to this
vehicle.
MOPARTPARTS
Mopartfluids, lubricants, parts, and accessories are
available from an authorized dealer. They will help keep
the vehicle operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
526 IF YOU NEED CONSUMER ASSISTANCE