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Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
•With an automatic transmission, the ignition
should turn to LOCK/OFF only when the shift
lever is in PARK (P).
•With a manual transmission, the ignition should
turn to LOCK/OFF only when you press the key
release button.
On all vehicles, the ignition key should come out only
in LOCK/OFF.
Turn the steering wheel to the left and to the right.
It should only lock when turned to the right.
Parking Brake and Automatic
Transmission Park (P) Mechanism
Check
{CAUTION:
When you are doing this check, your vehicle
could begin to move. You or others could be
injured and property could be damaged. Make
CAUTION: (Continued)
CAUTION: (Continued)
sure there is room in front of your vehicle in case
it begins to roll. Be ready to apply the regular
brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill.
Keeping your foot on the regular brake, set the parking
brake.
•To check the parking brake’s holding ability: With the
engine running and transmission in NEUTRAL (N),
slowly remove foot pressure from the regular brake
pedal. Do this until the vehicle is held by the parking
brake only.
•To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P).
Then release the parking brake followed by the
regular brake.
Underbody Flushing Service
At least every spring, use plain water to flush any
corrosive materials from the underbody. Take care
to clean thoroughly any areas where mud and other
debris can collect.
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Part C: Periodic Maintenance
Inspections
Listed in this part are inspections and services which
should be performed at least twice a year, for instance,
each spring and fall.You should let your dealer/retailer
do these jobs. Make sure any necessary repairs
are completed at once.
Proper procedures to perform these services can be
found in a service manual. SeeService Publications
Ordering Information on page 7-17.
Steering, Suspension and Front
Drive Axle Boot and Seal Inspection
Inspect the front and rear suspension and steering system
for damaged, loose or missing parts, signs of wear or lack
of lubrication. Inspect the power steering lines and hoses
for proper hook-up, binding, leaks, cracks, chafing, etc.
Clean and then inspect the drive axle boot seals for
damage, tears or leakage. Replace seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing, or out-of-position parts as well as open seams,
holes, loose connections, or other conditions which could
cause a heat build-up in the floor pan or could let exhaust
fumes into the vehicle. SeeEngine Exhaust on page 2-30.
Fuel System Inspection
Inspect the complete fuel system for damage or leaks.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they
are cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser.
To help ensure proper operation, a pressure test of
the cooling system and pressure cap is recommended
at least once a year.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks, chafing,
etc. Inspect disc brake pads for wear and rotors for
surface condition. Also inspect drum brake linings for
wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment. You may need to have
your brakes inspected more often if your driving habits or
conditions result in frequent braking.
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Part D: Recommended Fluids
and Lubricants
Fluids and lubricants identified below by name,
part number, or specification can be obtained from
your dealer/retailer.
Usage Fluid/Lubricant
Engine OilEngine oil which meets
GM Standard GM6094M and
displays the American Petroleum
Institute Certified for Gasoline
Engines starburst symbol.
To determine the proper viscosity
for your vehicle’s engine, see
Engine Oil on page 5-13.
Engine Coolant50/50 mixture of clean, drinkable
water and use only DEX-COOL
®
Coolant. SeeEngine Coolant
on page 5-22
Hydraulic Brake
SystemDelco
®Supreme 11 Brake Fluid
or equivalent DOT-3 brake fluid.
Windshield
Washer SolventOptikleen
®Washer Solvent.
Power Steering
SystemDEXRON
®-VI Automatic
Transmission Fluid.
Automatic
TransmissionUse only T-IV Automatic
Transmission Fluid
(GM Part No. U.S. 88900925,
in Canada 22689186).
Usage Fluid/Lubricant
Manual
TransmissionManual Transmission Fluid
(GM Part No. U.S. 89021806,
in Canada 89021807).
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Manual
Transmission
Shift LinkageChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985,
in Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood Latch
Assembly,
Secondary Latch,
Pivots, Spring
Anchor, and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and Door
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
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Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading, and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Record
6-25
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Maintenance Record (cont’d)
DateOdometer
ReadingServiced By Maintenance Record
6-26
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text
Telephone (TTY) Users................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-8
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-13
Reporting Safety Defects................................7-16
Reporting Safety Defects to the
United States Government..........................7-16Reporting Safety Defects to the
Canadian Government................................7-17
Reporting Safety Defects to
General Motors.........................................7-17
Service Publications Ordering
Information...............................................7-17
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-19
OnStar
®......................................................7-20
Navigation System........................................7-20
Radio Frequency Identification (RFID)..............7-20
Section 7 Customer Assistance Information
7-1
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., contact the Chevrolet Customer Assistance
Center by calling 1-800-222-1020. In Canada, contact
General Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
7-2