287 Controls in detail
Driving systems
If you are driving too fast while using
off-road level 3, you will see the following
message in the multifunction display:
Reduce speed to
under 20 mph
(30 km/h)
Additional an acoustic signal sounds.
Only use the off-road levels when neces-
sary.
Otherwise:
fuel consumption may increase
handling characteristics of the vehicle
may be unfavorable
Start the engine (page 41).
Turn outer adjustment ring1
(
page 285) repeatedly until indicator
lamp3 (
page 285) of the desired
level flashes.
Off-road level 1, lower indicator
lamp flashes
Off-road level 2, lower and middle
indicator lamps flashes
Off-road level 3, lower, middle and
upper indicator lamps flashes
The vehicle adjusts to the correspond-
ing off-road level.
For example, the following message
appears in the multifunction display while
the level is being set:
The vehicle is raised from off-road level 1
to off-road level 2.When the off-road level 2 is reached, the
following message appears in the multi-
function display for 5 seconds:
The lower and middle indicator lamps3
(
page 285) comes on continuously.
While the vehicle is adjusting from off-road
level 2 to off-road level 3, you will see, for
example, the following message in the
multifunction display:
iThis message cannot be deactivated.
For more information, see “Display messages”
(
page 492).
iThe message can be cleared by pressing
theèÿk or buttonj on the
multifunction steering wheel.
289 Controls in detail
Driving systems
You will see, for example, the following
message in the multifunction display:
At speeds above 60 mph (96 km/h)
the off-road level 1 setting is canceled
and the vehicle is lowered to the high-
way level.
You will see, for example, the following
message in the multifunction display:
Depending on the ADS setting
(
page 280), the vehicle will be low-
ered to the high-speed level when trav-
eling at higher speeds. At speeds below
25 mph (40 km/h) at the latest, it will
be returned to the highway level.
Highway level
Start the engine (page 41).If one or more of the indicator lamps
(
page 283) are on:
Press switch2 (page 285)
repeatedly until all lit indicator
lamps3 flash.
The vehicle adjusts to the highway
level.
The following message appears in the
multifunction display while the level is
being set:
iThe setting is stored when you turn off the
engine.
!Keep in mind that in rough or uneven roads,
adjusting the vehicle to a lower level may cause
the vehicle underbody to come in contact with
the road and result in damage to the vehicle un-
derbody. Always make sure the vehicle has suffi-
cient ground clearance before adjusting it to a
lower level.
iThe message can be cleared by pressing
theèÿk or buttonj on the
multifunction steering wheel.
328 Controls in detail
Useful features
Heated steering wheel*
The steering wheel heating warms up the
leather area of the steering wheel.
The stalk is on the lower left-hand side of
the steering wheel.
1Switching on
2Indicator lamp
3Switching offSwitching on
Switch on the ignition (page 42).
Turn switch at the tip of stalk in the
direction of arrow1.
The steering wheel is heated. Indicator
lamp2 comes on.Switching off
Turn switch at the tip of stalk in the
direction of arrow3.
The heated steering wheel is switched
off. Indicator lamp2 goes out.
For information on the steering wheel, see
“Multifunction steering wheel”
(
page 30).
iThe steering wheel heating is turned off tem-
porarily and the indicator lamp2 remains on
when
the temperature of the vehicle interior is
above 86°F (30°C)
the temperature of the steering wheel is
above 95°F (35°C)
When these conditions do not apply anymore,
steering wheel heating continues.
iIndicator lamp2 flashes or goes out
in case of power surge or undervoltage
in case of a steering wheel heating malfunc-
tion
iThe steering wheel heating switches off
automatically when you remove the SmartKey
from the starter switch or, on vehicles with
KEYLESS-GO*, when you switch off the ignition
(
page 41) and open the driver’s door.
329 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.When the mobile phone is inserted in the
cradle, you can operate the telephone us-
ing the following devices:
mobile phone keypad
COMAND system (see separate operat-
ing instructions)
buttonss andt on the multi-
function steering wheel (
page 158)
Voice Control System* (see separate
operating instructions)
Please note that these functions are only
available with Mercedes-Benz approved
mobile phones.
Warning!G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
Warning!G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND system
1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
iVarious mobile phone cradles can be in-
stalled in the front center armrest, see separate
installation instructions for the mobile phone
cradle. These mobile phone cradles can be ob-
tained from an authorized Mercedes-Benz Light
Truck Center.
The functions and services available to you while
using the mobile phone depend on your service
provider and the type of mobile phone you are
using. See also separate operating manual for in-
structions on how to use your mobile phone.
330 Controls in detail
Useful features
Please contact an authorized
Mercedes-Benz Light Truck Center for
information on features available for your
mobile phone of choice.
The cradle is located in the front center
armrest.
Open telephone tray (page 318).
Inserting mobile phone in mobile phone
cradle
Once the mobile phone has been inserted
in the mobile phone cradle, you have to
use the hands-free device to respond dur-
ing phone calls.
If applicable, remove the cover for the
external antenna connection from the
back of the mobile phone and store it in
a s a f e p l a c e . B e s u r e t o c o m p l y w i t h t h e
mobile phone’s operating instructions
as well.
Example illustration
1Insert the mobile phone
2Connector contact
3Mobile phone cradle
Slide the lower end of the mobile phone
into connector contact2 on
cradle3.
Push the top of the mobile phone in di-
rection of arrow1, until the lug on the
mobile phone release button engages.
The mobile phone is connected to the
network via the external antenna.The mobile phone is linked to the
hands-free device and the multifunc-
tion steering wheel.
The battery is charged depending on its
charge status and the position of the
SmartKey in the starter switch. The
charge procedure will be indicated in
the mobile phone’s display.
You can place or receive phone calls. You
can control other functions of the mobile
phone via the control system
(
page 189), the Voice Control System*
(see separate operating instructions), or
the COMAND system (see separate oper-
ating instructions).
!Do not try to remove the mobile phone along
with the cradle. You could otherwise damage the
mobile phone cradle.iWhen you take the SmartKey or SmartKey
with KEYLESS-GO* out of the starter switch, the
mobile phone remains switched on for approxi-
mately 10 minutes. If you place or receive a call
during this time, the mobile phone switches off
10 minutes after the call has been completed.
332 Controls in detail
Useful features
Tele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted by using the volume control on
the COMAND system or on the multifunc-
tion steering wheel. To raise, turn the rota-
ry volume control on COMAND system
clockwise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on
COMAND system control counterclock-
wise or press buttonç on the multi-
function steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 34).
The Roadside Assistance button•
(
page 336) and the Information button¡
(
page 337) are located below the center arm-
rest cover.
!The Tele Aid system utilizes the cellular
network for communication and the GPS (G
lobal
P
ositioning System) satellites for vehicle loca-
tion. If either of these signals are unavailable, the
Tele Aid system may not function and if this
occurs, assistance must be summoned by other
means.
338 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
iThe indicator lamp in the Information
button¡ remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 333) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END button on the COMAND sys-
tem.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Light Truck
Center and have the system checked or contact
the Response Center at 1-800-756-9018 (in the
USA) or 1-888-923-8367 (in Canada) as soon as
possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response
Center or Customer Assistance Center repre-
sentative, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction
steering wheel or using the END button on the
COMAND system.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer
Service at 1-800-387-0100 in Canada.
350 Operation
Driving instructions
Power assistanceBrakes
Warning!G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat re-
duced and increased pedal pressure may be
necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Operational or performance test must only
be conducted on a two-axle dynamometer. If
such tests are necessary, contact an authorized
Mercedes-Benz Light Truck Center. You could
otherwise seriously damage the brake system or
the transfer case which is not covered by the
Mercedes-Benz Limited Warranty.
!Because the ESP® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in
position0or1) when testing the parking brake
on a brake test dynamometer and such testing
should be no longer than 10 seconds.
Active braking action through the ESP
® may
otherwise seriously damage the brake system
which is not covered by the Mercedes-Benz
Limited Warranty.