2007 MAZDA MODEL CX-7 Owners Manual (in English)

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4. After drying it completely, apply a
suitable top coat material to the area.
Of course there will be no problem if you
assign the work to an Authorized Mazda
Dealer.
qCavity Protection
Cavities are treated for protection at the
factory, but additional protective treatment
after the vehicle has been put into use will
extend the life of the body.
We recommend that you consult an
Authorized Mazda Dealer concerning this
additional precaution.
qBright-Metal Maintenance
lUse tar remover to remove road tar and
insects. Never do this with a knife or
similar tool.
lTo prevent corrosion on bright-metal
surfaces, apply wax or chrome
preservative and rub it to a high luster.
lDuring cold weather or in coastal areas,
cover bright-metal parts with a coating
of wax or preservative heavier than
usual. It would also help to coat them
with noncorrosive petroleum jelly or
some other protective compound.
CAUTION
Don't use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on chrome-
plated or anodized aluminum parts.
This may result in damage to the
protective coating and cause
discoloration or paint deterioration.
qUnderbody Maintenance
Road chemicals and salt used for ice and
snow removal and solvents used for dust
control may collect on the underbody. If
not removed, they will speed up rusting
and deterioration of such underbody parts
as fuel lines, frame, floor pan, and exhaust
system, even though these parts may be
coated with anti-corrosive material.
Thoroughly flush the underbody and
wheel housings with lukewarm or cold
water at the end of each winter. Try also
to do this every month.
Pay special attention to these areas
because they easily hide mud and dirt.It
will do more harm than good to wet
down the road grime without removing
it.
The lower edges of doors, rocker panels,
and frame members have drain holes that
should not be clogged. Water trapped
there will cause rusting.
WARNING
Driving with Wet Brakes:
Driving with wet brakes is dangerous.
Increased stopping distance or the
vehicle pulling to one side when
braking could result in a serious
accident. Light braking will indicate
whether the brakes have been affected.
Dry the brakes by driving very slowly
and applying the brakes lightly until
brake performance is normal.
Maintenance and Care
Appearance Care
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qUndercoating
This special coating is applied to the
critical parts of the underside to protect
vehicles from damage caused by
chemicals or stones. This coating is liable
to be damaged with time. Check this
coating periodically.
An Authorized Mazda Dealer are well
informed on how repairs should be made.
Consult an Authorized Mazda Dealer.
qAluminum Wheel Maintenance
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
NOTE
lDon't use a wire brush or any
abrasive cleaner, polishing
compound, or solvent on aluminum
wheels. They may damage the
coating.
lOnly use a mild soap or neutral
detergent and always use a sponge or
soft cloth to clean the wheels.
Rinse thoroughly with lukewarm or
cold water. Also, be sure to clean the
wheels after driving on dusty or
salted roads. This helps prevent
corrosion.
lAvoid washing your vehicle in an
automatic car wash that uses high-
speed or hard brushes.
lIf your aluminum wheels lose luster,
wax the wheels.
Interior Care
qDashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They'll damage and discolor it.
If these solutions get on the dashboard,
wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
qCleaning the Upholstery and
Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Leatherí
Real leather isn't uniform and may have
scars, scratches, and wrinkles. Clean it
with a leather cleaner or mild soap.
Wipe it with adampsoft cloth; then dry
and buff it with adrysoft cloth.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
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íSome models.
Appearance Care
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To keep the fabric looking clean and
fresh, take care of it. Otherwise its color
will be affected, it can be stained easily,
and its fire-resistance may be reduced.
CAUTION
Use only recommended cleaners and
procedures. Others may affect
appearance and fire-resistance.
Piano black panelí
The following parts are fitted with panels
that have been treated with a special
coating that resists scratching.
Steering wheel (partial)
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels
resulting from the use of a hard brush or
cloth may not be repairable.
qCleaning the Lap/Shoulder Belt
Webbing
Clean the webbing with a mild soap
solution recommended for upholstery or
carpets. Follow instructions. Don't bleach
or dye the webbing; this may weaken it.
After cleaning the belts, thoroughly dry
the belt webbing and make sure there is
no remaining moisture before retracting
them.
WARNING
Damaged Seat Belt:
Using damaged seat belts is
dangerous. In a collision, damaged
belts cannot provide adequate
protection. Have an Authorized Mazda
Dealer replace damaged belts
immediately.
qCleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them
with glass cleaner. Follow the directions
on the container.
CAUTION
Don't scrape or scratch the inside of the
rear window. You may damage the rear
window defroster grid.
Maintenance and Care
Appearance Care
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9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-4
Customer Assistance (Puerto Rico) .... 9-7
Mazda Importer/Distributors ................. 9-8
Importer/Distributor ............................ 9-8
Distributor in Each Area ..................... 9-8
Warranty ................................................ 9-10
Warranties for Your Mazda ............... 9-10
Outside the United States and
Canada .............................................. 9-11
Outside the United States .................. 9-12
Outside Canada ................................. 9-13
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-14
Add-On Non-Genuine Parts and
Accessories ....................................... 9-15
Cell Phones ............................................. 9-16
Cell Phones Warning ......................... 9-16
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-17
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-17
Tire Information (except Canada) ....... 9-19
Tire Labeling ..................................... 9-19
Location of the Tire Label
(Placard) ............................................ 9-25
Tire Maintenance .............................. 9-28
Vehicle Loading ................................ 9-31
Steps for Determining the Correct Load
Limit: ................................................ 9-38Reporting Safety Defects ....................... 9-39
Reporting Safety Defects (U.S.A.) .... 9-39
Reporting Safety Defects (Canada) ... 9-40
Service Publications .............................. 9-41
Service Publications .......................... 9-41
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Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle
in top condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, contact an Authorized Mazda Dealer.
qSTEP 1: Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
lIf your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
lIf it becomes necessary to have the components or wiring system for the supplementary
restraint system modified to accommodate a person with certain medical conditions in
accordance with a certified physician, go to STEP2.
qSTEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting your dealership
management and it becomes necessary to have the components or wiring system for the
supplementary restraint system modified to accommodate a person with certain medical
conditions in accordance with a certified physician, you can reach Mazda North American
Operations by one of the following ways.
Log on: at www.mazdaUSA.com
Answers to many questions, including how to locate or contact a local Mazda dealership in
the U.S., can be found here.
E-mail: click on“Contact Us”at the bottom of the page at www.mazdaUSA.com
By phone at: 1 (800) 222-5500
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Customer Information and Reporting Safety Defects
Customer Assistance
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By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
Customer Information and Reporting Safety Defects
Customer Assistance
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc.Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 9-6).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800)
263-4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the“Vehicle Identification Labels”page
of section 10 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
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Customer Information and Reporting Safety Defects
Customer Assistance
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