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When trouble arises5
437
5-1. Essential information ........... 438If your vehicle needs to be
towed.......................................... 438
If you think something is
wrong .......................................... 445
Fuel pump shut off system ..... 446
Event data recorder ................. 447 5-2. Steps to take in an
emergency............................ 449
If a warning light turns on or a
warning buzzer sounds............ 449
If a warning message is
displayed.................................... 455
If you have a flat tire (Vehicles
with run-flat tires) .................... 472
If you have a flat tire (Vehicles
with standard tires) ................. 473
If the engine will not start ....... 483
If the shift lever cannot be
shifted from P........................... 484
If you lose your keys ................. 485
If the electronic key does
not operate properly ............ 486
If the vehicle battery is discharged ............................... 488
If your vehicle overheats ........ 492
If the vehicle becomes stuck ............................................ 495
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438
5-1. Essential information
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the v
ehicle will not move.
● The v
ehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem -
porarily towed using a cable or ch ain secur
ed to the emergency towing
eyelet. This should only attempted on hard, surfaced roads for short dis-
tances at low speeds.
A driver must be in the vehicle to steer and oper
ate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and br
akes must be in good condi -
tion.
If towing is necessary, we recommen d having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing , a
nd abide by all state/provincial
and local laws.
The wheels and axle on the ground must be in good condition.
If they are damaged, use a to wing dolly
or flat bed truck.
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5
When trouble arises
439
5-1. Essential information
Towing eyelet
■Emergency towing procedureRelease the parking brake.
Put the shift lever in “N”.
The engine switch must be in the “ACC” mode (engine off) or the “IG-
ON” mode (engine on).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
STEP1
STEP2
STEP3
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440
5-1. Essential information
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
secur
ely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P.
4 7 3
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When trouble arises
441
5-1. Essential information
Towing with a sling-type truck
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet ma y come loose during towing. This may lead
to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.
Page 462 of 562
442
5-1. Essential information
Towing with a wheel lift-type truck
From frontUse a towing dolly under the rear
wheels.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
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5
When trouble arises
443
5-1. Essential information
From rear (2WD models)Switch to “ACC” mode so that the
steering wheel is unlock
ed.
From rear (4WD models)
Use a towing dolly under the front
wheel.
NOTICE
■To prevent damaging the vehicle
●Do not tow the vehicle with the engine switch “OFF”.
The steering lock mechanism is not st rong enough to hold the front wheel
straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Wi thout adequate clearance, the vehicle
could be damaged while being towed.
Page 464 of 562
444
5-1. Essential information
Using a flat bed truck
If your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
do
wn your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the v
ehicle may be damaged.