2007 INFINITI QX56 air condition

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
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SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Work FlowINFOID:0000000003532888
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to BL-9, "
Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs.
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is
concerned about. This can be accomplished by test driving the vehicle with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
• Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
• Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity.
• Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
• Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge
as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
SBT842

BL-6
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken
or lost during the repair, resulting in the creation of new noise.
• tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
• placing a piece of paper between components that you suspect are causing the noise.
• looking for loose components and contact marks.
Refer to BL-7, "
Generic Squeak and Rattle Troubleshooting".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- separate components by repositioning or loosening and retightening the component, if possible.
- insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane
tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN Parts Depart-
ment.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
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< SERVICE INFORMATION >
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SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingINFOID:0000000003532889
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket

BL-8
< SERVICE INFORMATION >
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

BL-24
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
3. According to the trouble diagnosis chart, repair or replace the cause of the malfunction. Refer to BL-25,
"Trouble Diagnosis Symptom Chart".
4. Does power door lock system operate normally? OK: GO TO 5, NG: GO TO 3.
5. Inspection End.
CONSULT-II Function (BCM)INFOID:0000000003532901
CONSULT-II can display each diagnostic item using the diagnostic test modes shown following.
CONSULT–II START PROCEDURE
Refer to GI-36, "CONSULT-II Start Procedure".
DATA MONITOR
ACTIVE TEST
BCM
diagnostic test itemDiagnostic mode Description
Inspection by partWORK SUPPORTSupports inspections and adjustments. Commands are transmitted to the
BCM for setting the status suitable for required operation, input/output sig-
nals are received from the BCM and received date is displayed.
DATA MONITOR Displays BCM input/output data in real time.
ACTIVE TESTOperation of electrical loads can be checked by sending drive signal to
them.
SELF-DIAG RESULTS Displays BCM self-diagnosis results.
CAN DIAG SUPPORT MNTRThe result of transmit/receive diagnosis of CAN communication can be
read.
ECU PART NUMBER BCM part number can be read.
CONFIGURATION Performs BCM configuration read/write functions.
Monitor item "OPERATION" Content
KEY ON SW "ON/OFF" Indicates [ON/OFF] condition of key switch.
CDL LOCK SW "ON/OFF" Indicates [ON/OFF] condition of lock signal from lock/unlock switch LH and RH.
CDL UNLOCK SW "ON/OFF" Indicates [ON/OFF] condition of unlock signal from lock/unlock switch LH and RH.
KEY CYL LK-SW "ON/OFF" Indicates [ON/OFF] condition of lock signal from key cylinder.
KEY CYL UN-SW "ON/OFF" Indicates [ON/OFF] condition of unlock signal from key cylinder.
IGN ON SW "ON/OFF" Indicates [ON/OFF] condition of ignition switch.
DOOR SW–DR "ON/OFF" Indicates [ON/OFF] condition of front door switch LH.
DOOR SW–AS "ON/OFF" Indicates [ON/OFF] condition of front door switch RH.
DOOR SW–RR "ON/OFF" Indicates [ON/OFF] condition of rear door switch RH.
DOOR SW–RL "ON/OFF" Indicates [ON/OFF] condition of rear door switch LH.
BACK DOOR SW "ON/OFF" Indicates [ON/OFF] condition of back door latch (door ajar switch).
KEYLESS LOCK "ON/OFF" Indicates [ON/OFF] condition of lock signal from keyfob.
KEYLESS UNLOCK "ON/OFF" Indicates [ON/OFF] condition of unlock signal from keyfob.
Test item Content
ALL LOCK/UNLOCKThis test is able to check all door lock actuators lock operation. These actuators lock when "ON"
on CONSULT–II screen is touched.
DR UNLOCKThis test is able to check front door lock assembly LH (actuator) unlock operation.These actu-
ators lock when "ON" on CONSULT–II screen is touched.
OTHER UNLOCKThis test is able to check door lock actuators [except front door lock assembly LH (actuator)]
unlock operation.These actuators unlock when "ON" on CONSULT–II screen is touched.

BL-26
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
Without CONSULT-II
Check voltage between BCM connector M18 or M19 terminals 12,
13, 43, 47, 48 and ground.
OK or NG
OK >> Door switch circuit is OK.
NG >> GO TO 2.
2.CHECK DOOR SWITCH CIRCUIT
1. Turn ignition switch OFF.
2. Disconnect door switch and BCM.
3. Check continuity between door switch connector (B) B8 (front LH), B108 (front RH), B18 (rear LH), B116
(rear RH) terminal 2 or back door latch connector (C) D503 terminal 7 and BCM connectors (A) M18, M19
terminals 12, 13, 43, 47 and 48.
4. Check continuity between door switch connector (B) B8 (front
LH), B108 (front RH), B18 (rear LH), B116 (rear RH) terminal 2
or back door latch connector (C) D503 terminal 7 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair or replace harness.
3.CHECK DOOR SWITCHES
FRONT AND REAR DOORSDOOR SW-RR : OFF
BACK DOOR SW : OFF
Connector ItemTe r m i n a l s
ConditionVoltage (V)
(Approx.)
(+) (–)
M19Back door
latch (door
ajar switch)43
GroundOpen
↓
Closed0
↓
Battery voltage Front door
switch LH47
Rear door
switch LH48
M18Front door
switch RH12
Rear door
switch RH13
LIIA1041E
2 - 12 : Continuity should exist.
2 - 13 : Continuity should exist.
2 - 47 : Continuity should exist.
2 - 48 : Continuity should exist.
7 - 43 : Continuity should exist.
2 - Ground : Continuity should not exist.
7 - Ground : Continuity should not exist.
WIIA0750E

BL-28
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
Check voltage between BCM connector M18 terminal 37 and
ground.
OK or NG
OK >> Key switch (insert) circuit is OK.
NG >> GO TO 2.
2.CHECK KEY SWITCH (INSERT)
1. Turn ignition switch OFF.
2. Disconnect key switch and key lock solenoid.
3. Check continuity between key switch and key lock solenoid terminals 3, 4.
OK or NG
OK >> Repair or replace harness.
NG >> Replace key switch.
Door Lock/Unlock Switch CheckINFOID:0000000003532906
1.CHECK DOOR LOCK/UNLOCK SWITCH INPUT SIGNAL
With CONSULT-II
Check door lock/unlock switch ("CDL LOCK SW", "CDL UNLOCK SW") in DATA MONITOR mode in CON-
SULT–II. Refer to BL-24, "
CONSULT-II Function (BCM)"
• When door lock/unlock switch is turned to LOCK:
• When door lock/unlock switch is turned to UNLOCK:
Without CONSULT-II
1. Remove key from ignition key cylinder.
2. Check the signal between BCM connector M18 terminal 22 and ground with oscilloscope when door lock/
unlock switch is turned to LOCK or UNLOCK.
3. Make sure the signals which are shown in the figure below can be detected during 10 seconds just after
the door lock/unlock switch is turned to LOCK or UNLOCK.
ConnectorTe r m i n a l s
Condition Voltage (V)
(+) (–)
M18 37 GroundKey is inserted. Battery voltage
Key is removed. 0
LIIA0567E
Terminals Condition Continuity
3 – 4Key is inserted. Yes
Key is removed. No
LIIA1044E
CDL LOCK SW :ON
CDL UNLOCK SW :ON
PIIA6538E

BL-30
< SERVICE INFORMATION >
POWER DOOR LOCK SYSTEM
3. Check continuity between BCM connector M18 terminal 22 and
power window and door lock/unlock switch RH connector D105
terminal 16.
OK or NG
OK >> GO TO 4.
NG >> Repair or replace harness.
4.CHECK POWER WINDOW BUS CIRCUIT FOR SHORT
Check continuity between BCM connector M18 terminal 22 and
ground.
OK or NG
OK >> Replace main power window and door lock/unlock switch or power window and door lock/unlock
switch RH
NG >> Repair or replace harness.
Glass Hatch Switch Circuit InspectionINFOID:0000000003532907
NOTE:
Repair any front door lock actuator RH malfunction before proceeding with this diagnosis.
1.CHECK GLASS HATCH SWITCH
1. Turn ignition switch OFF.
2. Insure front door lock actuator RH is in the unlock position.
3. Check continuity between glass hatch switch terminal 2 and ground.
OK or NG
OK >> GO TO 2.
NG >> GO TO 3.
2.CHECK HARNESS CONTINUITY
1. Disconnect glass hatch switch.
2. Disconnect BCM.22 - 16 : Continuity should exist.
LIIA1271E
22 - Ground : Continuity should not exist.
LIIA2359E
Connec-
torTe r m i n a l s
Condition Continuity
(+) (–)
D710 2 GroundWith the glass hatch switch
pressedYe s
With the glass hatch switch
releasedNo
LIIA2399E