342 Practical hintsTowing
5
\3 TowingComply with legal regulations when tow-
ing.
Having the vehicle carried away on a trans-
porter or trailer is preferable to towing it
away. We recommend the use of a rigid
towing bar if towing is necessary.The fixture for the front towing eye is locat-
ed behind the cover in the bumper on the
right-hand side when viewed in the direc-
tion of travel.
1CoverInstalling the towing eye
\1Press bottom of cover1 in the direc-
tion of the arrow and remove it.
You will see the fixture for the towing
eye.
\1Take the towing eye and the wheel
wrench from the vehicle tool kit
(\2page 300).
\1Screw in the towing eye clockwise to
the stop.
\1Insert the wheel wrench handle into the
towing eye and tighten.
Removing the towing eye
\1Remove the wheel wrench from the ve-
hicle tool kit.
\1Insert the wheel wrench handle into the
towing eye and turn the wrench coun-
terclockwise.
\1Unscrew the towing eye.
\1Insert bottom of cover 1 using the lug
and press it in at the top until it engag-
es.Warning
G
Tow the vehicle using a rigid towing bar if:
\4the engine is not running,
\4there is a malfunction in the power sup-
ply or the vehicle’s electrical system.
There is no power assistance for the steer-
ing and braking when the engine is not run-
ning. You must then use significantly greater
force to steer the vehicle and brake.
Do not tow the vehicle if the key cannot
be turned in the ignition lock. The steering
is then locked and it will not be possible to
steer the vehicle.
When towing another vehicle, its weight
should not be greater than the permissible
gross weight of your vehicle.
Installing / removing the towing eye
\2\2
343 Practical hints
Towing
5
\1Return the towing eye and the wheel
wrench to the vehicle tool kit.
\1Switch on the ignition (\2page 67).
\1For a distance of up to 30 miles
(50 km), move the selector lever to po-
sition N.
\1For a distance greater than 30 miles
(50 km), remove the propeller shafts to
the driven axles.Take great care when attempting to tow
the vehicle free if its drive wheels have be-
come embedded in loose earth or mud,
particularly if the vehicle is loaded.
Tow the vehicle smoothly and straight-
ahead. The chassis could otherwise be
damaged.
Do not attempt to tow out the vehicle if a
trailer is coupled up.
Where possible, tow the vehicle out back-
wards along the track made by the vehicle
previously.With transmission damage
\1Always remove the propeller shafts to
the driven axles.
With front axle damage
\1Turn the key to position 1 in the ignition
lock(\2page 67).
iDeactivate the automatic locking while
driving function when towing
(\2page 64). You could otherwise
become locked out when pushing or
towing the vehicle.!
CAUTION
Do not exceed a towing speed of
50 km / h, otherwise the transmission
could be damaged.
Towing out a vehicle that is stuck
Towing the vehicle in the event of
particular malfunctions!
CAUTION
Use new self-securing nuts when in-
stalling the propeller shafts.
!
CAUTION
The vehicle must not be towed with its
front wheels raised and with the key in
position2 in the ignition lock.
Active brake intervention by ESP
® or
ASR could otherwise lock the wheels
and damage the brake system.
373 *Technical data
Vehicle identification labels
6
\3 Vehicle identification labels
Base of the driver’s seat1Vehicle safety certification label
or
Incomplete vehicle safety certification
label
The Vehicle Identification Number (VIN)
can be found:
\4on the vehicle or incomplete vehicle
safety certification label
\4embossed on the engine compartment
rear bulk (\2page 379)
Example vehicle safety certification label
(U.S. vehicles)
Example incomplete vehicle safety certifi-
cation label (U.S. vehicles)2VIN
iFor certain vehicles, vehicle data cards
are delivered with the vehicle. These
vehicle data cards contain all the im-
portant details of your vehicle, e.g. ve-
hicle identification number, engine
number and subassembly numbers to-
gether with the model and optional
equipment codes.
This data is required when ordering
parts and for questions of a technical
nature.
For reasons of security, card 1 must
not be kept in the vehicle. It contains
the key number required for obtaining
replacement keys.
Handing cards 2 and 3 to an authorized
Sprinter Dealer will simplify order pro-
cessing.
378 Indexmaneuvering
. . . . . . . . . . . . . . . . . 124
one-touch gearshifting
. . . . . . . . . . 122
releasing the parking lock manually
305
selector lever positions
. . . . . . . . . 121
shift ranges
. . . . . . . . . . . . . . . . . . 123
stopping
. . . . . . . . . . . . . . . . . . . . . 124
towing
. . . . . . . . . . . . . . . . . . . . . . 343
trailer towing
. . . . . . . . . . . . . . . . . 124
working on the vehicle
. . . . . . . . . . 124
Auxiliary heating
. . . . . . . . . . . . . . . 139
heater booster function
. . . . . . . . . 137
malfunctions
. . . . . . . . . . . . . . . . . 264
with water heater
changing the remote control
batteries
. . . . . . . . . . . . . . . . . . . 316
remote control
. . . . . . . . . . . . . . 141
selecting a switch-on time
. . . . . 142
setting the switch-on time . . . . . 143
B
Bar
. . . . . . . . . . . . . . . . . . . . . . . . . . 228
BAS
see Brake Assist
Battery
auxiliary
. . . . . . . . . . . . . . . . . . . . . 337
charge indicator lamp
. . . . . . . . . . 273check lamp (auxiliary heating remote
control)
. . . . . . . . . . . . . . . . . . . . . 141
display message
. . . . . . . . . . . . . . . 289
in the auxiliary heating remote
control
. . . . . . . . . . . . . . . . . . . . . . 316
in the engine compartment
. . . . . . 337
in the key
. . . . . . . . . . . . . . . . . . . . 315
indicator lamp (key)
. . . . . . . . . . . . . 53
isolating switch
. . . . . . . . . . . . . . . 197
recharging
. . . . . . . . . . . . . . . . . . . 339
reconnecting . . . . . . . . . . . . . . . . . 339
removing
. . . . . . . . . . . . . . . . . . . . 337
safety notes . . . . . . . . . . . . . . . . . . 195
starter battery
disconnecting
. . . . . . . . . . . . . . . 336
Bead
. . . . . . . . . . . . . . . . . . . . . . . . . 228
Belt force limiters
. . . . . . . . . . . . . . . 30
Bi-xenon headlamps . . . . . . . . . . . . 307
driving abroad
. . . . . . . . . . . . . . . . 180
Body builder guideline
. . . . . . . . . . . . 6
Bottle holder
see Cup holders
Brake Assist (BAS)
. . . . . . . . . . . . . . 43
display message
. . . . . . . . . . . . . . . 291
indicator lamp
. . . . . . . 268
, 269
, 270
malfunction
. . . . . . . . . . . . . . . . . . 270Brake fluid
. . . . . . . . . . . . . . . . . . . . 362
checking the brake fluid level
. . . . 192
display message
. . . . . . . . . . . . . . . 290
Brake lamp
. . . . . . . . . . . . . . . . . . . . 309
changing bulbs
. . . . . . . . . . . . . . . . 310
high-mounted third brake lamp
. . . 309
Brake pads/linings
display message
. . . . . . . . . . . . . . . 289
wear indicator
. . . . . . . . . . . . . . . . 273
Brake system
brake pad/lining wear
indicator
. . . . . . . . . . . . . . . . . 273
, 289
indicator lamp
. . . . . . . . . . . . 268
–269
malfunction
. . . . . . . . . 270
, 271
, 291
Braking
driving tips
. . . . . . . . . . . . . . . . . . . 113
Breaking in . . . . . . . . . . . . . . . . . . . . 174
Bulbs
changing
see Changing bulbs
display message
. . . . . . . . . . . 292
, 293
C
Capacities
. . . . . . . . . . . . . . . . . . . . 365
Cards holder . . . . . . . . . . . . . . . . . . 165
Care
. . . . . . . . . . . . . . . . . . . . . . . . . 241
automatic car wash
. . . . . . . . . . . . 242
B
C
381 Index
driving in wet conditions
. . . . . . . . 117
driving on flooded roads . . . . . . . . 117
in winter
. . . . . . . . . . . . . . . . . . . . . 235
overrun cut-off
. . . . . . . . . . . . . . . . 117
programmed maximum speed
. . . . 180
pulling away
. . . . . . . . . . . . . . . . . . 112
steering
. . . . . . . . . . . . . . . . . . . . . 116
E
EBV
see Electronic brake force distribution
Electric sliding door
. . . . . . . . . . . . . 57
programming the key . . . . . . . . . . . . 59
Electrical heater booster system
. 138
Electrical system
fuses
. . . . . . . . . . . . . . . . . . . . . . . 345
switching on/off
. . . . . . . . . . . . . . 197
Electrical/electronic equipment
. . 183
retrofitting
. . . . . . . . . . . . . . . . . . . 354
Electronic brake force distribution
(EBV)
. . . . . . . . . . . . . . . . . . . . . . . . . . 46
malfunction
. . . . . . . . . . . . . . . . . . 269
Electronic
brake force distribution (EBV)
indicator lamps
. . . . . . . . . . . . . . . . 46
Electronic Stability Program (ESP
®)
display message
. . . . . . . . . . . . . . 286warning lamp
. . . . . . . . . . . . . . . . . 268
Electronic Stability
Program (ESP®)
indicator lamp . . . . . . . . . . . . 268
, 269
Electronic Stability
Program (ESP
®) . . . . . . . . . . . . . . . . . 43
Electronic Stability
Program (ESP
®)
display message . . . . . . . . . . . 286
–??
indicator lamp
. . . . . . . . . . . . . . . . 272
malfunction
. . . . . . . . . . . . . . . . . . 272
Electronic
brake force distribution (EBV)
display message
. . . . . . . . . . 289
–290
malfunction
. . . . . . . . . . . . . . . . . . 268
Emergency mode
automatic transmission
. . . . . . . . . 256
Emergency tensioning retractors
. . 30
Emission control
. . . . . . . . . . . . . . . 182
Engine
diagnostic, indicator lamp
. . . . . . . 277
engine power output, modifying
. . . . 6
malfunctions
. . . . . . . . . . . . . . . . . 253
not running smoothly
. . . . . . . . . . . 254
number
. . . . . . . . . . . . . . . . . . . . . 373
operating safety
. . . . . . . . . . . . . . . . . 6
starting
. . . . . . . . . . . . . . . . . . . . . . 67
starting problems
. . . . . . . . . . . . . . 253switching off
. . . . . . . . . . . . . . . . . 116
Engine cleaning . . . . . . . . . . . . . . . . 243
Engine electronics
tampering with . . . . . . . . . . . . . . . . 354
Engine oil
. . . . . . . . . . . . . . . . . 187
, 356
adding
. . . . . . . . . . . . . . . . . . . . . . 190
checking the level
. . . . . . . . . . . . . 188
display message
. . . . . . . . . . 296
–297
warning lamp
. . . . . . . . . . . . . . . . . 274
Environmental protection
. . . . . . . . . 3
ESP
®/ASR warning lamp
. .16
, 44
, 268
Exterior lighting
additional bulbs
. . . . . . . . . . . . . . . 311
Constant headlamp mode
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 102
delayed switch-off
(vehicles with steering wheel
buttons) . . . . . . . . . . . . . . . . . . . . . 104
front bulbs . . . . . . . . . . . . . . . . . . . 307
locator lighting
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 103
rear bulbs . . . . . . . . . . . . . . . . . . . . 309
Exterior mirrors
. . . . . . . . . . . . . . . 125
Eyeglasses compartment
. . . . . . . . 166
E
384 IndexK
Key
battery check lamp
. . . . . . . . . . . . . 53
buttons
. . . . . . . . . . . . . . . . . . . . . . . 53
changing the batteries
. . . . . . . . . . 315
lost
. . . . . . . . . . . . . . . . . . . . . . . . . 260
malfunction
. . . . . . . . . . . . . . 259
–261
problems
. . . . . . . . . . . . . . . . . . . . 259
Key no.
. . . . . . . . . . . . . . . . . . . . . . . 373
Key positions
Kickdown . . . . . . . . . . . . . . . . . . . . . 123
Kilopascal . . . . . . . . . . . . . . . . . . . . 229
L
Language
display
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 100
Lashing eyes . . . . . . . . . . . . . . . . . . 158
mounting
. . . . . . . . . . . . . . . . . . . . 161
permissible tensile load
. . . . . . . . . 371
Lashing eyes/rails
. . . . . . . . . . . . . 158
Lashing points
maximum load-bearing capacity
. . 371
Lashing points and aids
. . . . . . . . . 158
permissible tensile load . . . . . . . . . 371LATCH type child restraint system
. 39
License plate lamp
. . . . . . . . . . . . . 309
changing bulbs
. . . . . . . . . . . . . . . . 312
Light-alloy wheels . . . . . . . . . . . . . . 243
Lighting
changing bulbs
. . . . . . . . . . . . . . . . 306
exterior – see Exterior lighting
instrument
. . . . . . . . . . . . . . . . . . . . 85
interior, front . . . . . . . . . . . . . . . . . . 80
interior, rear . . . . . . . . . . . . . . . . . . . 82
Lights
automatic headlamp control
. . . . . . 78
front foglamp indicator lamp . . . . . . 77
headlamp flasher
. . . . . . . . . . . . . . . 77
low-beam headlamps
. . . . . . . . . . . . 77
reading lamp
. . . . . . . . . . . . . . . . . . 81
rear foglamp indicator lamp
. . . . . . . 77
Limit speed
flat tire
. . . . . . . . . . . . . . . . . . . . . . 333
Load distribution
. . . . . . . . . . . . . . . 158
Loading guidelines . . . . . . . . . . . . . 156
Locator lighting
setting (vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 103
Locking button (key)
. . . . . . . . . . . . . 53
Locking knob
. . . . . . . . . . . . . . . . . . . 55
Low-beam headlamps
. . . . . . . . 77
, 307
automatic headlamp control
. . . . . . 78changing bulbs
. . . . . . . . . . . . . . . . 307
constant headlamp mode
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 102
driving abroad
. . . . . . . . . . . . . . . . 180
M
Magnetic door retainer
. . . . . . . . . . . 61
Malfunction memory
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . . . 95
Maximum engine speed
. . . . . . . . . . 85
Maximum load rating, tires . . . . . . 229
Maximum loaded vehicle weight,
tires
. . . . . . . . . . . . . . . . . . . . . . . . . 229
Maximum roof load
. . . . . . . . . . . . . 372
Maximum speed
programmed
. . . . . . . . . . . . . . . . . . 180
Menu (vehicles with steering wheel
buttons)
audio
. . . . . . . . . . . . . . . . . . . . . . . . 94
malfunction memory
. . . . . . . . . . . . 95
operation
. . . . . . . . . . . . . . . . . . . . . 93
overview . . . . . . . . . . . . . . . . . . . . . . 91
settings . . . . . . . . . . . . . . . . . . . . . . 96
telephone . . . . . . . . . . . . . . . . . . . . 107
trip computer
. . . . . . . . . . . . . . . . . 106
LM K
386 IndexParking lamps
. . . . . . . . . . . . . . . . . . 77
changing bulbs . . . . . . . . . . . . . . . . 308
Parking lock
see Automatic transmission
Parktronic
. . . . . . . . . . . . . . . . 150
, 244
cleaning the sensors
. . . . . . . . . . . 244
indicator lamp
. . . . . . . . . . . . . . . . 262
malfunction
. . . . . . . . . . . . . . . . . . 262
range of the sensors
. . . . . . . . . . . 150
roll-back warning
. . . . . . . . . . . . . . 152
switching on/off . . . . . . . . . . . . . . 153
trailer towing
. . . . . . . . . . . . . . . . . 153
warning display . . . . . . . . . . . 151
, 262
Partition sliding door
. . . . . . . . . . . . 66
Parts
. . . . . . . . . . . . . . . . . . . . . . . . . 352
Pen holder
. . . . . . . . . . . . . . . . . . . . 165
Perimeter lamp
. . . . . . . . . . . . . . . . 309
Plastic trims
. . . . . . . . . . . . . . . . . . 245
Poly-V-belt
malfunction . . . . . . . . . . . . . . . . . . 273
Pounds per square inch
see PSI
Power steering fluid
. . . . . . . . . . . . 364
Premium tire sealant
storage location
. . . . . . . . . . . . . . . 303
using
. . . . . . . . . . . . . . . . . . . . . . . 326
Premium unleaded gasoline
. . . . . 358
Production options weight
. . . . . . 230Programmed maximum speed
. . . 180
PSI
. . . . . . . . . . . . . . . . . . . . . . . . . . . 230
PTS
see Parktronic
Pulling away
. . . . . . . . . . . . . . . . . . 112
on a slippery surface
. . . . . . . . . . . 112
R
Radial-ply tires
. . . . . . . . . . . . . . . . 201
Radio
. . . . . . . . . . . . . . . . . . . . . . . . . 183
changing stations
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . . 94
Rail transport
. . . . . . . . . . . . . . . . . . 175
Rain sensor
. . . . . . . . . . . . . . . 126
, 127
setting the sensitivity
(vehicles with steering wheel
buttons)
. . . . . . . . . . . . . . . . . . . . . 105
Reading lamp
. . . . . . . . . . . . . . . . . . . 81
Rear bench seat
removing/installing
. . . . . . . . . . . . . 75
Rear door
locking/unlocking
from the inside
. . . . . . . . . . . . 62
, 64
with remote control
. . . . . . . . . . . 54
with the key
. . . . . . . . . . . . . . . . . 54
opening/closingfrom the inside
. . . . . . . . . . . . . . . 62
from the outside . . . . . . . . . . . . . . 60
Rear foglamp
. . . . . . . . . . . . . . . . . . 309
changing bulbs . . . . . . . . . . . . . . . . 310
switching on
. . . . . . . . . . . . . . . . . . . 79
Rear view camera
. . . . . . . . . . . . . . 244
cleaning the lens . . . . . . . . . . . . . . 244
Rear window
cleaning
. . . . . . . . . . . . . . . . . . . . . 244
Rear window heating
. . . . . . . . . . . 128
malfunction
. . . . . . . . . . . . . . . . . . 266
Rear window wiper
. . . . . . . . . . . . . 127
Rear-view mirror
. . . . . . . . . . . . . . . 125
Recommended tire inflation
pressure
. . . . . . . . . . . . . . . . . . . . . . 230
Refueling . . . . . . . . . . . . . . . . . . . . . 184
Remote control
auxiliary heating
. . . . . . . . . . . . . . . 141
battery check lamp
. . . . . . . . . . . 141
changing the batteries . . . . . . . . 316
central locking
. . . . . . . . . . . . . . . . . 54
changing the batteries
. . . . . . . . . . 315
key
. . . . . . . . . . . . . . . . . . . . . . . . . . 53
lost . . . . . . . . . . . . . . . . . . . . . . . . . 260
opening the vehicle
. . . . . . . . . . . . . 52
problems
. . . . . . . . . . . . . . . . . . . . 259
Removing the battery cover in the
driver’s footwell
. . . . . . . . . . . . . . . 336
R
391 Index
closing
. . . . . . . . . . . . . . . . . . . . . . . 52
correct use
. . . . . . . . . . . . . . . . . . . . 7
data cards . . . . . . . . . . . . . . . . . . . 373
identification number
. . . . . . . . . . 373
leaving in storage
. . . . . . . . . . . . . 265
locking with key
. . . . . . . . . . . . . . . . 55
locking/unlocking centrally
. . . . . . . 64
opening
. . . . . . . . . . . . . . . . . . . . . . 52
with remote control
. . . . . . . . . . . 54
with the key
. . . . . . . . . . . . . . . . . 54
registering
. . . . . . . . . . . . . . . . . . . . . 5
towing
. . . . . . . . . . . . . . . . . . . . . . 342
towing out
. . . . . . . . . . . . . . . . . . . 343
tow-starting . . . . . . . . . . . . . . . . . . 341
transporting . . . . . . . . . . . . . . . . . . 344
Vehicle alteration
. . . . . . . . . . . . . . . . 6
Vehicle capacity weight
. . . . . . . . . 231
Vehicle identification plates
. . . . . 373
Vehicle loading
load limit
. . . . . . . . . . . . . . . . . . . . 206
loading terminology
. . . . . . . . . . . . 228
terminology
. . . . . . . . . . . . . . . . . . 228
Vehicle maximum load
on the tire
. . . . . . . . . . . . . . . . . . . . 231
Vehicle safety certification label
. 373
Vehicle tool kit
. . . . . . . . . . . . . . . . 300
Vehicle/engine emission label
. . . 375
W
Warning labels
. . . . . . . . . . . . . . . . . . 8
Warning lamp
ESP
®/ASR
. . . . . . . . . . . . . 43
, 44
, 268
warning lamp
. . . . . . . . . . . . . . . . . 299
Warning triangle . . . . . . . . . . . . . . . 299
Warranty information
. . . . . . . . . . . . . 5
Washer fluid
. . . . . . . . . . . . . . . . . . 127
adding
. . . . . . . . . . . . . . . . . . . . . . 193
Water separator
draining the fuel filter
. . . . . . . . . . 317
Wheel
. . . . . . . . . . . . . . . . . . . . . . . . 117
changing
. . . . . . . . . . . . . . . . . . . . 320
Wheel nuts/wheel bolts
retightening . . . . . . . . . . . . . . . . . . 324
tightening torque
. . . . . . . . . . . . . . 324
Wheel, tires and
. . . . . . . . . . . . . . . 199
Windows
cleaning the rear window
. . . . . . . . 244
cleaning the side windows . . . . . . . 244
cleaning the windshield
. . . . . . . . . 243
fogged-up
. . . . . . . . . . . . . . . . . . . . 134
power windows
. . . . . . . . . . . . . . . 144
washer fluid
. . . . . . . . . . . . . . . . . . 127Windshield
cleaning
. . . . . . . . . . . . . . . . . . . . . 243
heating . . . . . . . . . . . . . . . . . . 127
, 134
malfunction
. . . . . . . . . . . . . . . . 266
Windshield heating
. . . . . . . . . . . . . 127
Windshield washer fluid
display message
. . . . . . . . . . 287
, 298
wiping with
. . . . . . . . . . . . . . . . . . . 127
Windshield washer system
. . . . . . 193
indicator lamp
. . . . . . . . . . . . . . . . 280
rain sensor
. . . . . . . . . . . . . . . . . . . 126
Windshield wipers
. . . . . . . . . . . . . 126
cleaning
. . . . . . . . . . . . . . . . . . . . . 243
intermittent wipe
. . . . . . . . . . . . . . 126
malfunctions
. . . . . . . . . . . . . . . . . 258
rain sensor
. . . . . . . . . . . . . . . 126
, 127
setting the sensitivity (vehicles with
steering wheel buttons)
. . . . . . . 105
rear window wiper
. . . . . . . . . . . . . 127
replacing the wiper blades
. . . . . . . 319
windshield washer fluid
. . . . . . . . . 127
Winter driving
. . . . . . . . . . . . . 234
, 235
snow chains
. . . . . . . . . . . . . . . . . . 236
Winter operation
tires
. . . . . . . . . . . . . . . . . . . . . . . . 234
Wiper blades
. . . . . . . . . . . . . . . . . . 319
Working on the vehicle
. . . . . . . . . 124
W