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Problem Recommended Action
No sound — Wired
HeadphonesMake sure the wired
headphones are plugged
in. Adjust the volume. If
RSA is on, DVD audio will
not be heard.
No sound — Vehicle
SpeakersIf the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.This is normal for this
operation.
The picture does not ll
the screen. There are
black borders on the top
and bottom or on both
sides or it looks
stretched out.Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and
tried to take it out, but it
was pulled back into
the slot.Press the eject
button once.Problem Recommended Action
The language in the audio
or on the screen is wrong.Press the main menu
button on the remote
control and change the
audio or language
selection on the DVD
menu. To change the
language preference,
press the display button to
access the RSE OSD
menu. See “RSE OSD”
earlier in this section.
The remote control does
not work.Point the remote control
directly at the face of the
DVD unit. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed, the power
indicator lights will ash.
How do I get subtitles on
or off?Press the subtitle button
on the remote control to
select subtitle option or go
to the DVDs main menu
and follow the screen
prompts.
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Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.Press and release the
AUX button on the remote
control or the DVD AUX
button on the player
faceplate to get to
auxiliary input. Check to
make sure that the
auxiliary source is
connected to the inputs
properly.
The audio or video skips
or jumps.The DVD could be dirty or
scratched. Try cleaning
the disc.
The fast forward, fast
reverse, previous, and
next functions do
not work.Some commands that do
one thing for DVDs will
not always work or
perform the same function
for audio, audio discs, or
games. These functions
may also be disabled
when the DVD is playing
the copyright information
or the previews. When
RSA is on, these buttons
may control RSA
functions.Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
dealer for further
assistance.
I lost the remote control
and/or the headphones.Contact your dealer for
assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
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Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your dealer if the problem
persists.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.DVD Messages
The following errors may be displayed on the
video screen.
Disc Format Error:This message is displayed if
a disc is inserted upside down, if the disc is
not readable, or if the disc format is not
compatible.
Disc Play Error:This message is displayed if the
mechanism cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message is displayed if
the region code of the DVD is not compatible
with the region code of the DVD player.
Load/Eject Error:This message is displayed if
the disc is not properly loaded or ejected.
No Disc:This message is displayed when you try
to play or eject a disc that is not in the player.
X:A white X is displayed, in the upper left corner
of the video screen, if the operation that has
been selected is not currently available.
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DVD Distortion
There may be an experience with video distortion
when operating cellular phones, scanners, CB
radios, Global Position Systems (GPS)*, two-way
radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and
buttons, use only a clean cloth dampened
with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean
cloth dampened with clean water. Use care
when directly touching or cleaning the screen, as
damage may result.
Rear Seat Audio (RSA) (Option A,
Uplevel)
Your vehicle may have this type of rear seat audio
(RSA) system, if it has this feature, it will allow
rear seat passengers to listen to and control any of
the following audio sources: AM/FM tuner, front
CD player, and XM™ Satellite Radio Service
(if equipped). However, the rear seat passengers
can only control the sources that the front seat
passengers are not listening to. For example, rear
seat passengers may listen to a CD in the front
radio and control it while the driver listens to
the radio through the front speakers. The rear seat
passengers have control of the volume for each
set of headphones.
The front seat audio controls always have priority
over the RSA controls. If the front seat
passengers switch the source for the main radio to
a remote source, the RSA will not be able to
control the remote source. You can operate the
RSA when the main radio is off.
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The DVD or auxiliary device will always be
available on channel (CHA or CH1) of the wireless
headphones. All other RSA sources are available
on CHB or CH2 of the wireless headphones,
as well as the wired headphones. If the RSA is
off, the wired headphones will provide DVD
or auxiliary device audio. The rear seat
passengers will not be able to listen to XM, on
CHB or CH2, if the front passenger is listening to
a DVD or auxiliary device.
The remote control will not operate any of the
RSA features.
RSA
O(Power):Press this button to turn the
RSA system on or off. RSA CHB or RSA CH2 will
appear on the display when the system is on to
indicate the channel to receive audio for the
wireless headphones. Pressing this button will also
silence the rear speakers.
BAND:Press this button to switch between FM1,
FM2, AM, or XM1 or XM2 (if equipped). The
selected radio station will appear on the display. If
the front passengers are listening to the radio,
the RSA will not switch between the bands
and cannot change the station.
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tr/[u(Tune):When listening to the
radio, press the right or the left arrow to go to the
next or the previous station and stay there.
This function is inactive if the front seat
passengers are listening to the radio.
When a CD is playing, press the left arrow to go
to the start of the current track or to the previous
track. Press the right arrow to go to the next
track on the CD. This function is inactive if the front
seat passengers are listening to a CD.
PROG (Program):Press this button to select the
next preset station stored on the radio. Each
press of this button will take you to the next preset
station. This function is inactive if the front seat
passengers are listening to the radio.
When a CD is playing in the single CD player,
press this button to select the next track.
This function is inactive if the front seat
passengers are listening to a CD.
When a CD is playing in the six-disc CD changer,
press this button to select the next CD, if
multiple CDs are loaded. This function is inactive if
the front seat passengers are listening to a CD.SRCE (Source):Press this button to switch
between playing the AM/FM tuner, front CD player,
and XM™ Satellite Radio Service (if equipped). If
one of the sources are not loaded, the system will
skip over the source when this button is pressed.
X(Headphone):Press the right or the left
headphone button to enable volume control of the
wired headphone connected to the corresponding
jack. Press the right and left arrow buttons to
change the volume.
rj(Parental Control):This button is located
behind the video screen, below the auxiliary jacks.
Press this button while using RSA, or when a
DVD or CD is playing to blank the video screen
and to mute the audio. The power indicator
lights on the DVD player will ash. Turning on the
parental control will also disable all other button
operations from the remote control and the
DVD player, except for the eject button. Press this
button again to restore operation of the RSA,
DVD player, and remote control.
This button may also be used to turn the DVD
player power on and automatically resume play if
the vehicle is on and a disc is in the player. If
no disc is in the player then the system will power
up in auxiliary mode.
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Rear Seat Audio (RSA) (Option B,
Uplevel)
Your vehicle may have this type of rear seat audio
(RSA) system, if it has this feature, it will allow
rear seat passengers to listen to and control any of
the following audio sources: AM/FM tuner, front
CD player, and XM™ Satellite Radio Service
(if equipped). However, the rear seat passengers
can only control the sources that the front seat
passengers are not listening to. For example, rear
seat passengers may listen to a CD in the front
radio and control it while the driver listens to
the radio through the front speakers. The rear seat
passengers have control of the volume for each
set of headphones.
The front seat audio controls always have priority
over the RSA controls. If the front seat
passengers switch the source for the main radio to
a remote source, the RSA will not be able to
control the remote source. You can operate the
RSA when the main radio is off.
The DVD or auxiliary device will always be
available on channel (CHA or CH1) of the wireless
headphones. All other RSA sources are available
on channel (CHB or CH2) of the wirelessheadphones, as well as the wired headphones. If
the RSA is off, the wired headphones will
provide DVD or auxiliary device audio. The rear
seat passengers will not be able to listen to XM, on
channel (CHB or CH2), if the front passenger is
listening to a DVD or auxiliary device.
The remote control will not operate any of the
RSA features.
RSA SRC (Rear Seat Audio Source):Press this
button to turn on the RSA system. Press this
button to switch between playing the AM, FM1,
FM2, XM1™ or XM2™ Satellite Radio Service
(if equipped), or the front CD player. If one of the
sources is not loaded, the system will skip
over the source when this button is pressed. Hold
this button down to turn off RSA.
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Q,R,q,r, (Directional Arrows):
Up Arrow– Press this button while in AM/FM
tuner, or XM™ Satellite Radio Service to switch
between the station presets. Press this button
while sourcing the single CD player to go to the
next track. Press this button while sourcing
the six-disc CD player to go to the next disc.
Down Arrow– Press this button while in AM/FM
tuner to change the BAND from AM/FM tuner
to the front CD player or to the XM™ Satellite
Radio Service.
Left Arrow– Press this button while in AM/FM
tuner, or XM™ Satellite Radio Service to
seek down. Press this button while sourcing the
single CD player, or the six-disc CD player to go to
the previous track.
Right Arrow– Press this button while in AM/FM
tuner, or XM™ Satellite Radio Service to seek
up. Press this button while sourcing the single CD
player, or the six-disc CD player to go to the
next track.43(Wired Headphone Volume):Press this
button to select the correct headphone. Then press
the left or right arrow buttons to increase or
decrease the headphone volume.
rj(Parental Control):This button is located
behind the video screen next to the auxiliary
and headphone jacks. Press this button while
using RSA, or when a DVD or CD is playing
to blank the video screen and to mute the audio.
The power indicator lights on the DVD player
will ash. Turning on the parental control will also
disable all other button operations from the
remote control and the DVD player, except for the
eject button. Press this button again to restore
operation of the RSA, DVD player, and remote
control.
This button may also be used to turn the DVD
player power on and automatically resume play if
the vehicle is on and a disc is in the player. If
no disc is in the player then the system will power
up in auxiliary mode.
344