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Problem Recommended Action
No sound — Vehicle
SpeakersIf the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.This is normal for this
operation.
The picture does not ll
the screen. There are
black borders on the top
and bottom or on both
sides or it looks
stretched out.Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and
tried to take it out, but it
was pulled back into
the slot.Press the eject
button once.Problem Recommended Action
The language in the audio
or on the screen is wrong.Press the main menu
button on the remote
control and change the
audio or language
selection on the DVD
menu. To change the
language preference,
press the display button to
access the RSE OSD
menu. See “RSE OSD”
earlier in this section.
The remote control does
not work.Point the remote control
directly at the face of the
DVD unit. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed, the power
indicator lights will ash.
How do I get subtitles on
or off?Press the subtitle button
on the remote control to
select subtitle option or go
to the DVDs main menu
and follow the screen
prompts.
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Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.Press and release the
AUX button on the remote
control or the DVD player
to get to auxiliary input.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
The audio or video skips
or jumps.The DVD could be dirty or
scratched. Try cleaning
the disc.
The fast forward, fast
reverse, previous, and
next functions do
not work.Some commands that do
one thing for DVDs will
not always work or
perform the same function
for audio, audio discs, or
games. These functions
may also be disabled
when the DVD is playing
the copyright information
or the previews. When
RSA is on, these buttons
control RSA functions.Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
ignition off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
GM dealer for further
assistance.
I lost the remote control
and/or the headphones.Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
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Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your GM dealer if the
problem persists.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.DVD Messages
The following errors may be displayed on the
video screen.
Disc Format Error:This message will be
displayed if a disc is inserted upside down, if the
disc is not readable, or if the disc format is
not compatible.
Disc Play Error:This message will be displayed
if the mechanism cannot play the disc. Scratched
or damaged discs will cause this error.
Region Code Error:This message will be
displayed if the region code of the DVD is not
compatible with the region code of the DVD player.
Load/Eject Error:This message will be
displayed if the disc is not properly loaded or
ejected.
No Disc:This message will be displayed when
you try to play or eject a disc that is not in
the player.
X:A white X will be displayed, in the upper left
corner of the video screen, if the operation that has
been selected is not currently available.
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DVD Distortion
There may be an experience with video distortion
when operating cellular phones, scanners, CB
radios, Global Position Systems (GPS)*, two-way
radios, mobile fax, or walkie talkies.
It may be necessary to turn off the DVD player
when operating one of these devices in or near the
vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and
buttons, use only a clean cloth dampened
with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean
cloth dampened with clean water. Use care
when directly touching or cleaning the screen, as
damage may result.
Rear Seat Entertainment System
(Option B, Uplevel)
Your vehicle may have this type of DVD Rear
Seat Entertainment (RSE) system. If it has
this feature, it will include a DVD player, a video
display screen, auxiliary inputs, two sets of
wireless headphones, and a remote control.
Parental Control
rj
(Parental Control):This button is located
behind the video screen, next to the auxiliary jacks.
Press this button while using rear seat audio (RSA),
or when a DVD or CD is playing to make the video
screen go blank and to mute the audio. The power
indicator lights on the DVD player will ash. Turning
on the parental control will also disable all other
button operations from the remote control and the
DVD player, except for the eject button. Press this
button again to restore operation of the RSA, DVD
player, and remote control.
This button may also be used to turn the DVD
player power on and to automatically resume play
of a disc that is in the player while the vehicle is on.
If no disc is in the player, the system will power up
and display no display on the LCD screen.
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Before You Drive
The RSE is designed for rear seat passengers
only. The driver cannot safely view the video
screen while driving and should not try to do so.
The RSE system can play DVD, CD, and MP3
discs. You can also connect an auxiliary device to
the RSE system to play games, watch videos,
look at pictures, etc.
Normal operation may be limited under extremely
low or high temperatures, in order to protect
the system from damage. Operate the RSE system
under normal or comfortable cabin temperature
ranges.
Headphones
Notice:Do not store the headphones in heat
or direct sunlight. This could damage the
headphones and repairs will not be covered by
your warranty. Keep the headphones stored
in a cool, dry place.
Wireless Headphones
The RSE system may include two sets of wireless
headphones (batteries may be included with
the headphone sets).
The wireless headphones have an ON/OFF
switch, a channel select switch, and a volume
control. To use the headphones, turn the ON/OFF
switch to ON. An indicator light on the headphones
will come on. If the light does not come on, the
batteries may need to be replaced. See “Battery
Replacement” later in this section for more
information. Switch the headphones to OFF when
not in use.
The headphones will shut off automatically to save
the battery power if the RSE system is off or if
the headphones are out of range of the
transmitters for more than three minutes. The
transmitters are located next to the DVD faceplate.
If you move too far forward or step out of the
vehicle, the headphones will lose the audio signal.
DVD and auxiliary audio will always be found
on channel (CHA or CH1) of the wireless
headphones. RSA audio is dedicated to CHB or
CH2 of the wireless headphones.
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To adjust the volume on the wireless headphones,
use the volume control located on the
headphones.
If there is a decreased audio signal during CD,
MP3, or DVD play, there may be a low hissing
noise through the speakers and/or headphones. If
the hissing sound in the wireless headphones
seems excessive, make sure that the headphone
batteries are fully charged. Some amount of
hissing is normal.
Both sets of rear seat headphones may include
foam ear pads that can be replaced.
Foam ear pads on these headphones may
become worn or damaged. The headphone foam
ear pads can become damaged if they are not
handled or stored properly. If the foam ear pads do
become damaged or worn out, the pads can be
replaced separately from the headphone set.
It is not necessary to replace the complete
headphone set.
The headphone replacement foam ear pads can
be ordered in pairs. See your dealer for more
information.Battery Replacement
To change the batteries, do the following:
1. Loosen the screw on the battery compartment
door located on the left side of the headphone
earpiece.
2. Replace the two batteries in the compartment.
Make sure that they are installed correctly
using the diagram on the inside of the battery
compartment.
3. Tighten the screw on the battery
compartment door.
If the headphones are to be stored for a long
period of time, remove the batteries, and keep
them in a cool, dry place.
Wired Headphones
There is a right and left wired headphone jack. To
adjust the volume, do the following:
1. Plug the headphone into the corresponding
jack, located behind the video screen, next
to the auxiliary jacks.
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2. Press the headphone volume control button
until the Wired Headset Volume is displayed
and the Left wired headphone is highlighted
for selection. Press the volume control button
again to select the Right volume control.
Another way to select either the Left or Right
Wired Headset Volume is to press the up
or down arrows on the DVD faceplate.
3. Press the right and left arrow buttons on the
DVD faceplate to increase or to decrease the
volume. Press the headphone volume
control button again or wait for a few seconds
until the screen disappears.
The wired headphones work as follows:
DVD on / RSA off: The wired headphones will
play RSE audio.
DVD off / RSA on: The wired headphones will
play RSA audio.
DVD on / RSA on: The wired headphones will
play RSA audio.
Stereo RCA Jacks
The RCA jacks are located behind the video
screen on the DVD console. The RCA jacks allow
audio and video signals to be connected from
an auxiliary device such as a camcorder or a video
game unit to the RSE. The yellow RCA jack is
used for video input, the red RCA jack for
right audio inputs, and the white RCA jack for left
audio inputs. The system requires standard
RCA cables, not included, to connect the auxiliary
device to the RCA jacks. Refer to the
manufacturer’s instructions for proper usage.
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To use the auxiliary audio and video inputs,
connect an external auxiliary device such as a
camcorder to the RCA jacks and turn on both the
auxiliary device power and the power on the
front of the RSE player.
If a disc is present when the RSE power is turned
on, the player may automatically begin playing
the disc. Press the AUX button on the remote
control or the DVD AUX button on the DVD player
faceplate to switch the system between the
DVD player and the auxiliary device. See “DVD
Player” and “Remote Control” later in this section
for more information.
Audio Output
Audio from the DVD player or auxiliary devices
can be heard through the following sources:
Vehicle Speakers
Wireless Headphones
Wired Headphones (not included)
Vehicle Speakers
Only one audio source can be heard through the
vehicle’s speakers at a time.
The RSE system or an auxiliary device can be
heard through all of the vehicle’s speakers when
the following occurs:
A DVD or auxiliary device is playing
The front audio system is on and the CD AUX
button is pressed to enable the RSE system
DVD appears on the radio display when the RSE
system is on.
To turn the vehicles speakers on and off, press
the CD AUX button on the radio. The audio
from the RSE system can be heard through the
wireless headphones and the vehicles speakers at
the same time. The volume on the radio may
vary when switching between the radio, CD, DVD,
MP3, or an auxiliary device.
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