2007 CHEVROLET IMPALA service

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
and public transportation is used as “shuttle
service”, the reimbursement is limited to the
associated shuttle allowance and must be
supported by original receipts. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement
will be limited and must be supported by original
receipts. This requires that you sign and complete a
rental agreement and meet state/provincial, local,
and rental vehicle provider requirements.Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and
may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service, may
not be available at every dealer. Please contact
your dealer for specic information about
availability. All Courtesy Transportation
arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the terms
and conditions described herein at its sole
discretion.
436

If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this includes
your insurance information and registration if
you keep these items in your vehicle.
Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/
retailer or a private collision repair facility to x
the damage, make sure you are comfortable
with them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
439

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that
your vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify General Motors. Please call the
Chevrolet Customer Assistance Center at
1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
441

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors
cars and trucks. Each bulletin contains instructions
to assist in the diagnosis and service of your
vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General Motors
dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from Helm, Inc.
RETAIL SELL PRICE:
$6.00 US + Processing Fee
Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
includes the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE:
$35.00 US + Processing FeeWithout Portfolio: Owner Manual only.
RETAIL SELL PRICE:
$25.00 US + Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, specify year and
model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
442

Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the
vehicle’s performance and how it is driven. For
example, your vehicle uses computer modules to
monitor and control engine and transmission
performance, to monitor the conditions for airbag
deployment and deploy airbags in a crash and, if so
equipped, to provide anti-lock braking to help the
driver control the vehicle. These modules may store
data to help your dealer/retailer technician service
your vehicle. Some modules may also store data
about how you operate the vehicle, such as rate of
fuel consumption or average speed. These
modules may also retain the owner’s personal
preferences, such as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
Some information about your vehicle’s performance
and how it is driven may be recorded on various
modules if a crash occurs. Some people refer to
these modules asevent data recorders (EDRs).
These modules may record several seconds of
pre-crash and crash data, such as data related
toengine speed, brake application, throttle
position, vehicle speed, yaw rate, steering
wheel angle, lateral acceleration, safety belt
usage, airbag readiness, airbag performance
andthe severity of the collision.Unlike the ight
data recorders on airplanes, these modules do not
record sounds or conversations.
To retrieve this data, special equipment and
access to the vehicle or the module that stores
the data are required. Certain data may also
be sent to or retrieved by OnStar
®(see below).
GM will not access this information or share it with
others except: with the consent of the vehicle
owner or, if the vehicle is leased, with the consent
of the lessee; in response to an official request
of police or similar government office; as
partof GM’s defense of litigation through the
discovery process; or, as required by law.
443

Data that GM collects or receives may also be
used for GM research needs or may be made
available to others for research purposes, where
a need is shown and the data is not tied to a
specic vehicle or vehicle owner.
Others may be able to retrieve this data if they
have access to the vehicle and have the special
equipment necessary to download the data.
OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use. See alsoOnStar®
System on page 128for more information.
Navigation System
If your vehicle has anavigation system,use
of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting, and
in-vehicle transmitters for garage door openers.
RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
444

Climate Control System............................... 168
Air Filter, Passenger Compartment........... 173
Outlet Adjustment..................................... 172
Clock.......................................................... 216
Collision Damage Repair............................. 437
Comfort Guides, Rear Safety Belt................. 37
Compact Spare Tire.................................... 385
Compass..................................................... 197
Content Theft-Deterrent............................... 107
Control of a Vehicle..................................... 252
Convenience Net......................................... 145
Coolant
Engine Temperature Gage........................ 184
Engine Temperature Warning Light........... 183
Heater, Engine......................................... 115
Cooling System........................................... 326
Courtesy Lamps.......................................... 163
Cruise Control............................................. 157
Cruise Control Light.................................... 189
Cupholder(s)................................................ 144
Customer Assistance Information
Courtesy Transportation........................... 434
Customer Assistance for
Text Telephone (TTY) Users................. 430
Customer Assistance Offices.................... 430Customer Assistance Information (cont.)
Customer Satisfaction Procedure.............. 426
GM Mobility Reimbursement Program...... 431
Reporting Safety Defects to
General Motors..................................... 441
Reporting Safety Defects to the
Canadian Government.......................... 441
Reporting Safety Defects to the
United States Government.................... 440
Roadside Assistance Program.................. 432
Service Publications
Ordering Information.............................. 441
D
Daytime Running Lamps/Automatic
Headlamp System.................................... 162
Defensive Driving........................................ 248
Delayed Entry Lighting................................ 164
Delayed Exit Lighting................................... 165
Delayed Headlamps.................................... 162
DIC Compass.............................................. 197
Disc, MP3................................................... 236
Doing Your Own Service Work.................... 297
Dome Lamp................................................ 164
448

Door
Automatic Door Lock................................ 100
Locks......................................................... 98
Power Door Locks..................................... 99
Programmable Automatic Door Unlock..... 100
Rear Door Security Locks........................ 100
Driver
Position, Safety Belt................................... 24
Driver Information Center (DIC)................... 190
DIC Operation and Displays..................... 191
DIC Vehicle Customization....................... 208
DIC Warnings and Messages................... 199
Driving
At Night................................................... 263
City.......................................................... 267
Defensive................................................. 248
Drunken................................................... 249
Freeway................................................... 268
Hill and Mountain Roads.......................... 270
In Rain and on Wet Roads...................... 264
Rocking Your Vehicle to Get it Out.......... 277
Winter...................................................... 272E
EDR ............................................................ 443
Electrical System
Add-On Equipment................................... 397
Fuses and Circuit Breakers...................... 398
Headlamp Wiring..................................... 397
Instrument Panel Fuse Block................... 398
Power Windows and Other
Power Options...................................... 398
Underhood Fuse Block............................. 400
Windshield Wiper Fuses........................... 397
Engine
Air Cleaner/Filter...................................... 316
Check and Service Engine Soon Light..... 185
Coolant.................................................... 320
Coolant Heater......................................... 115
Coolant Temperature Gage...................... 184
Coolant Temperature Warning Light.......... 183
Drive Belt Routing.................................... 420
Engine Compartment Overview................ 306
Exhaust................................................... 124
449