2007 CHEVROLET AVEO phone

Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reflections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through
deep puddles or standing water, water can
come in through the engine’s air intake
and badly damage the engine. Never drive
through water that is slightly lower than the
underbody of your vehicle. If you cannot avoid
deep puddles or standing water, drive
through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong
forces. If you try to drive through owing
water, as you might at a low water
crossing, your vehicle can be carried away.
As little as six inches of owing water can
carry away a smaller vehicle. If this
happens, you and other vehicle occupants
could drown. Do not ignore police warning
signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra
following distance. And be especially careful
when you pass another vehicle. Allow yourself
more clear room ahead, and be prepared to
have your view restricted by road spray.
•Have good tires with proper tread depth. See
Tires on page 319.
237

Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames, and
smoking materials away from fuel. Do not
leave the fuel pump unattended when
refueling your vehicle. This is against the
law in some places. Do not re-enter the
vehicle while pumping fuel. Keep children
away from the fuel pump; never let
children pump fuel.To open the fuel filler
door, pull up on the
release lever with this
symbol on it. It is
located on the floor on
the outboard side of
the driver’s seat.
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Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it
is in your vehicle. Static electricity
discharge from the container can ignite the
gasoline vapor. You can be badly burned
and your vehicle damaged if this occurs.
To help avoid injury to you and others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside
a vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than
the ground.
CAUTION: (Continued)
CAUTION: (Continued)

Bring the ll nozzle in contact with
the inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
Do not smoke while pumping
gasoline.
Do not use a cellular phone while
pumping gasoline.
272

Customer Assistance and Information....... 402
Customer Satisfaction Procedure............... 402
Online Owner Center................................. 405
Customer Assistance for Text
Telephone (TTY) Users.......................... 406
Customer Assistance Offices..................... 406
GM Mobility Reimbursement Program........ 407
Roadside Assistance Program................... 408
Courtesy Transportation............................. 411
Vehicle Data Collection and Event
Data Recorders...................................... 413
Collision Damage Repair........................... 414Reporting Safety Defects............................ 419
Reporting Safety Defects to the
United States Government..................... 419
Reporting Safety Defects to the
Canadian Government............................ 419
Reporting Safety Defects to
General Motors...................................... 419
Service Publications Ordering
Information............................................. 420
Section 7 Customer Assistance Information
401

STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satisfied with your
new vehicle. However, if you continue to remain
unsatisfied after following the procedure outlined in
Steps 1 and 2, you should file with the Better
Business Bureau (BBB) Auto Line Program
to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to filing a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage, and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
403

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your
GM ownership needs. Specific vehicle information
can be found in one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific
vehicle, including tips and videos and
an electronic version of this owner manual.
•Keep track of your vehicle’s service history
and maintenance schedule.
•Find GM dealers/retailers for service
nationwide.
•Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
- My Showroom: Find and save information on
vehicles and current offers in your area.
- My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
- My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
- My Preferences: Manage your profile,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
405

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Chevrolet has TTY equipment
available at its Customer Assistance Center.
Any TTY user in the U.S. can communicate with
Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail Chevrolet, the
letter should be addressed to:
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
(243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
406

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
407