Page 410 of 436

In many instances, mechanical failures are
covered under Chevrolet’s Bumper-to-Bumper
warranty, and the duration of the Base Warranty
Coverage for Canadian customers of the new
Vehicle Limited Warranty. However, any cost for
parts and labor for non-warranty repairs are
the responsibility of the driver.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
•Your name, home address, and home
telephone number.
•Telephone number of your location.
•Location of the vehicle.
•Model, year, color, and license plate number.
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
•Description of the problem.While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers
call1-800-268-6800.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without notification.
410
Page 417 of 436

•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
•Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in
your vehicle.
•Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
•If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
•Choose a reputable collision repair facility
for your vehicle. Whether you select a
dealer/retailer or a private collision repair
facility to fix the damage, make sure you are
comfortable with them. Remember, you
will have to feel comfortable with their work for
a long time.
•Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
417
Page 426 of 436

Collision Damage Repair............................. 414
Compact Spare Tire.................................... 344
Control of a Vehicle..................................... 224
Coolant
Engine Temperature Gage........................ 165
Heater, Engine......................................... 110
Surge Tank Pressure Cap........................ 290
Cooling System........................................... 292
Cruise Control............................................. 141
Cruise Control Light.................................... 171
Cupholder(s)................................................ 127
Customer Assistance Information
Courtesy Transportation........................... 411
Customer Assistance for Text
Telephone (TTY) Users......................... 406
Customer Assistance Offices.................... 406
Customer Satisfaction Procedure.............. 402
GM Mobility Reimbursement Program...... 407
Reporting Safety Defects to
General Motors..................................... 419
Reporting Safety Defects to the
Canadian Government.......................... 419
Reporting Safety Defects to the
United States Government.................... 419
Roadside Assistance Program.................. 408
Service Publications Ordering
Information........................................... 420D
Daytime Running Lamps............................. 145
Daytime Running Lamps Indicator Light....... 171
Defensive Driving........................................ 220
Disc, MP3..........................................207, 211
Doing Your Own Service Work.................... 265
Dome Lamp................................................ 147
Door
Ajar Light........................................172, 185
Central Door Unlocking System................. 95
Door Ajar Reminder................................... 95
Locks......................................................... 94
Rear Door Security Locks.......................... 96
Driver
Position, Safety Belt................................... 26
Seat Height Adjuster.................................... 9
Driving
At Night................................................... 234
City.......................................................... 238
Defensive................................................. 220
Drunken................................................... 221
Freeway................................................... 239
Hill and Mountain Roads.......................... 241
In Rain and on Wet Roads...................... 235
Rocking Your Vehicle to Get it Out.......... 249
Winter...................................................... 243
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