2007 CADILLAC SRX ESP

Low-Prole Performance Tire
If your vehicle has P255/50R20 size tires, they are
classied as low-prole performance tires. These
tires are designed for very responsive driving on
wet or dry pavement. You may also notice more
road noise with low-prole performance tires and
that they tend to wear faster.
Notice:If your vehicle has low-prole tires,
they are more susceptible to damage from road
hazards or curb impact than standard prole
tires. Tire and/or wheel assembly damage can
occur when coming into contact with road
hazards like, potholes, or sharp edged objects,
or when sliding into a curb. Your GM warranty
does not cover this type of damage. Keep tires
set to the correct ination pressure and, when
possible avoid contact with curbs, potholes,
and other road hazards.
Winter Tires
If you expect to drive on snow or ice covered
roads often, you may want to get winter tires for
your vehicle. All season tires provide good overall
performance on most surfaces but they maynot offer the traction you would like or the same
level of performance as winter tires on snow or ice
covered roads.
Winter tires, in general, are designed for increased
traction on snow and ice covered roads. With
winter tires, there may be decreased dry
road traction, increased road noise, and shorter
tread life. After switching to winter tires, be alert for
changes in vehicle handling and braking.
See your dealer for details regarding winter tire
availability and proper tire selection. Also,
seeBuying New Tires on page 416.
If you choose to use winter tires:
Use tires of the same brand and tread type on
all four wheel positions.
Use only radial ply tires of the same size, load
range, and speed rating as the original
equipment tires.
Winter tires with the same speed rating as your
original equipment tires may not be available for H,
V, W, Y, and ZR speed rated tires. If you choose
winter tires with a lower speed rating, never
exceed the tire’s maximum speed capability.
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Cold Tire Pressure:The amount of air pressure
in a tire, measured in pounds per square inch
(psi) or kilopascals (kPa) before a tire has built up
heat from driving. SeeInation - Tire Pressure
on page 407.
Curb Weight:This means the weight of a motor
vehicle with standard and optional equipment
including the maximum capacity of fuel, oil, and
coolant, but without passengers and cargo.
DOT Markings:A code molded into the sidewall
of a tire signifying that the tire is in compliance
with the U.S. Department of Transportation (DOT)
motor vehicle safety standards. The DOT code
includes the Tire Identication Number (TIN),
an alphanumeric designator which can also identify
the tire manufacturer, production plant, brand,
and date of production.
GVWR:Gross Vehicle Weight Rating. See
Loading Your Vehicle on page 322.
GAWR FRT:Gross Axle Weight Rating for the
front axle. SeeLoading Your Vehicle on page 322.GAWR RR:Gross Axle Weight Rating for the rear
axle. SeeLoading Your Vehicle on page 322.
Intended Outboard Sidewall:The side of
an asymmetrical tire, that must always face
outward when mounted on a vehicle.
Kilopascal (kPa):The metric unit for air pressure.
Light Truck (LT-Metric) Tire:A tire used on
light duty trucks and some multipurpose passenger
vehicles.
Load Index:An assigned number ranging from
1 to 279 that corresponds to the load carrying
capacity of a tire.
Maximum Ination Pressure:The maximum air
pressure to which a cold tire may be inated.
The maximum air pressure is molded onto
the sidewall.
Maximum Load Rating:The load rating for a tire
at the maximum permissible ination pressure
for that tire.
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Each tire, including the spare (if provided), should
be checked monthly when cold and inated to
the ination pressure recommended by the vehicle
manufacturer on the vehicle placard or tire
ination pressure label. (If your vehicle has tires of
a different size than the size indicated on the
vehicle placard or tire ination pressure label, you
should determine the proper tire ination
pressure for those tires.)
As an added safety
feature, your vehicle
has been equipped with
a tire pressure
monitoring system
(TPMS) that illuminates
a low tire pressure
telltale when one
or more of your tires is
signicantly
under-inated.Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires
as soon as possible, and inate them to the
proper pressure. Driving on a signicantly
under-inated tire causes the tire to overheat and
can lead to tire failure. Under-ination also
reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure, even
if under-ination has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the
system is not operating properly. The TPMS
malfunction indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will ash for approximately
one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the
malfunction exists.
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Uniform Tire Quality Grading
Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use
spare tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specied
government test course. For example, a tire
graded 150 would wear one and a half (1.5) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart signicantly from
the norm due to variations in driving habits, service
practices, and differences in road characteristics
and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire’s
ability to stop on wet pavement as measured
under controlled conditions on specied
government test surfaces of asphalt and concrete.
A tire marked C may have poor traction
performance.
Warning:The traction grade assigned to this tire
is based on straight-ahead braking traction
tests, and does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to dissipate
heat when tested under controlled conditions on a
specied indoor laboratory test wheel. Sustained
high temperature can cause the material of the tire
to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance
which all passenger car tires must meet under
the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel
than the minimum required by law.Warning:The temperature grade for this tire is
established for a tire that is properly inated
and not overloaded. Excessive speed,
underination, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned
and balanced carefully at the factory to give you the
longest tire life and best overall performance.
Adjustments to wheel alignment and tire balancing
will not be necessary on a regular basis. However,
if you notice unusual tire wear or your vehicle
pulling to one side or the other, the alignment may
need to be checked. If you notice your vehicle
vibrating when driving on a smooth road, your tires
and wheels may need to be rebalanced. See your
dealer for proper diagnosis.
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Notice:If your vehicle has a tire size other
than P255/50R20 use tire chains only where
legal and only when you must. Use chains that
are the proper size for your tires. Install
them on the tires of the rear axle. Do not use
chains on the tires of the front axle. Tighten
them as tightly as possible with the ends
securely fastened. Drive slowly and follow the
chain manufacturer’s instructions. If you
can hear the chains contacting your vehicle,
stop and retighten them. If the contact
continues, slow down until it stops. Driving
too fast or spinning the wheels with chains on
will damage your vehicle.If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your vehicle’s
tires properly. If air goes out of a tire, it is
much more likely to leak out slowly. But if you
should ever have a blowout, here are a few tips
about what to expect and what to do:
If a front tire fails, the at tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel rmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout
remove your foot from the accelerator pedal. Get
the vehicle under control by steering the way
you want the vehicle to go. It may be very bumpy
and noisy, but you can still steer. Gently brake
to a stop, well off the road if possible.
423

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by
your dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the Cadillac Customer
Assistance Center, 24 hours a day, by calling
1-800-458-8006. In Canada, contact the Canadian
Cadillac Customer Communication Centre by
calling 1-888-446-2000.
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
488

Fuel Delivery:Delivery of enough fuel for the
customer to get to the nearest service station
(approximately $5 in the United States and
10 litres in Canada).
Flat Tire Change (Covers change only):
Installation of your spare tire, in good
condition, will be covered at no charge. The
customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Trip Interruption:If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months/50,000 miles (80 000 km) warranty
period. Items covered are hotel, meals,
and rental car.
Additional Services for Canadian
Customers
Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We will make every attempt to send your
personalized trip routing as quickly as
possible, but it is best to allow three weeks
before your planned departure date. Trip
routing requests will be limited to six
per calendar year.
Alternative Service:There may be times
when Roadside Service cannot provide
timely assistance. Your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100
upon submission of the original receipt to
Cadillac Roadside Service
®.
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