SQUEAK AND RATTLE TROUBLE DIAGNOSES
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Revision: June 20062007 Versa
DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to BL-10, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)
BL-64
REMOTE KEYLESS ENTRY SYSTEM
Revision: June 20062007 Versa
Work FlowEIS0091G
1. Check the symptom and customer's requests.
2. Understand outline of system. Refer to BL-55, "
System Description" .
3. Confirm that power door lock system operates normally.
Refer to BL-23, "
POWER DOOR LOCK SYSTEM" .
4. Repair or replace any malfunctioning parts.
Refer to BL-64, "
Trouble Diagnosis Symptom Chart" .
5. Does remote keyless entry system operate normally? If Yes, GO TO 6. If No, GO TO 4.
6. INSPECTION END
Trouble Diagnosis Symptom ChartEIS0091H
NOTE:
Always check the “Work Flow” before troubleshooting. Refer to BL-64, "Work Flow" .
Always check keyfob battery before replacing keyfob.
Symptom Diagnoses/service procedureReference
page
All function of remote keyless entry system do not
operate.1. Check key switch.BL-70
2. Check keyfob battery and function.
NOTE:
If the result of keyfob function check with CONSULT-II is OK, key-
fob is not malfunctioning.BL-66
3. Check remote keyless entry receiver.BL-73
4. Refer to ID Code Entry Procedure.BL-76
5. Replace BCM.BCS-25
The new ID of keyfob cannot be entered.1. Check keyfob battery and function.
NOTE:
If the result of keyfob function check with CONSULT-II is OK, key-
fob is not malfunctioning.BL-662. Check key switch.BL-70
3. Check door switch.BL-68
4. Check ACC switch.BL-67
5. Replace keyfob. Refer to ID Code Entry Procedure.BL-76
6. Replace BCM.BCS-25
Door lock does not function with keyfob.
(Power door lock system is “OK”.)1. Check keyfob function. (Lock)
NOTE:
If the result of keyfob function check with CONSULT-II is OK, key-
fob is not malfunctioning.BL-75
2. Replace keyfob. Refer to ID Code Entry Procedure.BL-76
3. Check door switch.BL-68
4. Replace BCM.BCS-25
Door unlock does not function with keyfob
(Power door lock system is “ON”)1. Check keyfob function. (Unlock)BL-75
2. Replace keyfob. Refer to ID Code Entry Procedure.
NOTE:
If the result of keyfob function check with CONSULT-II is OK, key-
fob is not malfunctioning.BL-76
3. Replace BCM.BCS-25
Hazard reminder does not activate properly when
pressing lock or unlock button of keyfob.1. Check hazard reminder mode.*
*: Hazard reminder mode can be changed.
First check the hazard reminder setting.BL-61
2. Check hazard function.BL-71
3. Replace BCM.BCS-25
REMOTE KEYLESS ENTRY SYSTEM
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Panic alarm does not activate when panic alarm
button is continuously pressed.1. Check panic alarm mode.*
*: Panic alarm mode can be changed.
First check the panic alarm setting.BL-61
2. Check keyfob battery and function.
NOTE:
If the result of keyfob function check with CONSULT-II is OK, key-
fob is not malfunctioning.BL-66
3. Check horn function.BL-71
4. Check key switch.BL-70
5. Replace keyfob. Refer to ID Code Entry Procedure.BL-76
6. Replace BCM.BCS-25
Auto door lock operation does not activate properly.
(All other remote keyless entry system functions are
OK.)1. Check auto door lock operation mode.*
*: Auto door lock operation mode can be changed.
First check the auto door lock operation setting.BL-61
2. Replace BCM.BCS-25
Interior lamp operation does not activate properly.1. Check interior lamp operation.BL-722. Replace BCM.BCS-25
Symptom Diagnoses/service procedureReference
page
INTELLIGENT KEY SYSTEM
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Revision: June 20062007 Versa
Trouble Diagnosis ProcedureEIS00924
PRELIMINARY CHECK
1. GET SYMPTOMS
Listen to customer concerns. (Get symptoms)
NOTE:
If customer reports a “No start” condition, request all Intelligent Keys to be brought to the dealer in case of
Intelligent Key system malfunction.
Intelligent Key or mechanical key service request>>For further information, refer to CONSULT-II operation
manual.
Malfunctions>>GO TO 2.
2. CHECK BCM CONFIGURATION
Confirm BCM configuration for "I-KEY" is set to "WITH". Refer to BCS-19, "
READ CONFIGURATION PROCE-
DURE" .
OK or NG
OK >> GO TO 3.
NG >> Change BCM configuration for "I-KEY" to "WITH". Refer to BCS-21, "
WRITE CONFIGURATION
PROCEDURE" .
3. START ENGINE WITH INTELLIGENT KEY
Check if the engine could be started by all registered Intelligent Keys.
The engine cannot be started by some Intelligent Keys>>Intelligent Key is low battery or malfunction. Refer
to BL-159, "
INTELLIGENT KEY BATTERY INSPECTION" .
The engine cannot be started by all Intelligent Keys>>GO TO 4.
The engine can be started by all Intelligent Keys>>GO TO 5.
4. CHECK “KEY” WARNING LAMP ILLUMINATION
When pushing the ignition switch, check if “KEY” warning lamp in combination meter illuminates.
KEY warning lamp illuminates green>>GO TO BL-114, "
KEY WARNING LAMP (GREEN) ILLUMINATES" .
KEY warning lamp illuminates red>>GO TO BL-114, "
KEY WARNING LAMP (RED) ILLUMINATES" .
Does not illuminate>>GO TO BL-115, "
KEY WARNING LAMP DOES NOT ILLUMINATE" .
5. START ENGINE WITH MECHANICAL KEY
Check if the engine could be started by all registered mechanical keys.
No start by some mechanical keys>>Register mechanical key. Refer to CONSULT-II operation manual.
Engine starts by mechanical or Intelligent Key>>GO TO BL-116, "
ENGINE START CONDITION CHECK" .
No start by mechanical key or Intelligent Key>>GO TO NATS BL-220, "
WORK FLOW" .
Engine starts with Intelligent Key or mechanical key>>GO TO BL-110, "
WORK FLOW" .
The engine can be started by all mechanical keys>>GO TO 6.
6. PERFORM SELF-DIAGNOSIS
1. Turn ignition switch to ON by carrying the Intelligent Key.
2. Perform self-diagnosis of Intelligent Key system with CONSULT-II.
DTC is displayed>>GO TO B L - 111 , "
SELF-DIAGNOSTIC RESULTS" .
DTC is not displayed>>GO TO BL-115, "
NON DTC ITEM" .
BL-114
INTELLIGENT KEY SYSTEM
Revision: June 20062007 Versa
Trouble Diagnosis Symptom ChartEIS00928
KEY WARNING LAMP (GREEN) ILLUMINATES
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is registered.
Key is not inserted in ignition switch.
One or more registered Intelligent Keys are in the vehicle.
KEY WARNING LAMP (RED) ILLUMINATES
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is registered.
Key is not inserted in ignition switch.
One or more registered Intelligent Keys are in the vehicle.
Symptom Diagnosis/service procedure Reference page
Ignition switch does not turn on with Intelligent Key.
[KEY warning lamp (green) illuminates].1. Check steering lock solenoid.BL-144
2. Replace Intelligent Key unit.BL-160
Symptom Diagnosis/service procedure Reference page
Ignition switch does not turn on with Intelligent
Key. [KEY warning lamp (red) illuminates].1. Check inside key antenna.BL-143
2. Replace Intelligent Key unit.BL-160
INTELLIGENT KEY SYSTEM
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Revision: June 20062007 Versa
KEY WARNING LAMP DOES NOT ILLUMINATE
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Check if ignition switch turns using mechanical key. If it turns, check if “ENGINE START BY I-KEY” in
“WORK SUPPORT” mode is ON.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is registered.
Mechanical key is out of ignition switch.
One or more registered Intelligent Keys are in the vehicle.
NON DTC ITEM
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent Key is registered.
Multiple mechanical keys are not set in a keyfob.
(If mechanical keys are near the ignition switch, the operation may not work properly.)
Symptom Diagnosis/service procedure Reference page
Ignition switch does not turn on with Intelligent Key.
[GREEN key warning lamp does not illuminate].1.Check Intelligent Key unit power supply and ground
circuit.BL-123
2. Check ignition knob switch.BL-127
3. Check key switch.BL-124
4. Check "KEY" warning lamp (GREEN).BL-156
5. Replace Intelligent Key unit.BL-160
RED key warning lamp does not illuminate
[Without Intelligent Key].1. Check "KEY" warning lamp (RED).BL-155
2. Replace Intelligent Key unit.BL-160
Symptom Diagnosis/service procedure Reference page
Non DTC Item1. Check key switch.BL-124
2. Check NATS antenna amp.BL-212
BL-116
INTELLIGENT KEY SYSTEM
Revision: June 20062007 Versa
ENGINE START CONDITION CHECK
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
If the following “symptoms” are detected, check systems shown in the ”Diagnoses/service procedure” col-
umn in this order.
ALL FUNCTIONS OF INTELLIGENT KEY SYSTEM DO NOT OPERATE
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
“ENGINE START BY I-KEY” and “LOCK/UNLOCK BY I-KEY” are ON when setting on CONSULT-II.
Mechanical key is out of ignition switch.
Ignition switch is not depressed.
All doors are closed.
Intelligent key is registered.
DOOR LOCK/UNLOCK FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Trouble Diagnosis Procedure”. Refer to BL-
109, "Trouble Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnosis/procedure” column in
this order.
Conditions of Vehicle (Operating Conditions)
“LOCK/UNLOCK BY I-KEY” is ON when setting on CONSULT-II.
Mechanical key is out of ignition switch.
Ignition switch is not depressed.
All doors are closed.
Intelligent Key is registered.
Symptom Diagnosis/service procedure Reference page
Engine start condition check1.Check CVT device (park position switch).
(With CVT)BL-151
2. Check key interlock solenoid (with M/T).BL-147
3. Check stop lamp switch (With CVT).BL-148
4. Check stop lamp switch (with M/T).BL-149
Symptom Diagnosis/service procedure Reference page
All function of Intelligent Key system dose not
operate.1.Check Intelligent Key unit power supply and ground
circuit.BL-123
2. Check Intelligent Key battery inspection.BL-159
3. Replace Intelligent Key unit.BL-160
INTELLIGENT KEY SYSTEM
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Symptom Diagnosis/service procedure Reference page
Door lock/unlock do not operate by all request
switch.1. Check door switch.BL-129
2. Check key switch.BL-124
3. Check ignition knob switch.BL-127
4. Replace Intelligent Key unit.BL-160
Door lock/unlock does not operate by request
switch (driver side).1. Check door request switch (driver side).BL-1322. Check outside key antenna (driver side).BL-139
3. Replace Intelligent Key unit.BL-160
Door lock/unlock does not operate by request
switch (passenger side).1. Check door request switch (passenger side).BL-1322. Check outside key antenna (passenger side).BL-139
3. Replace Intelligent Key unit.BL-160
Door lock/unlock does not operate by back door
request switch.1. Check back door request switch.BL-1342. Check outside key antenna (rear bumper).BL-141
3. Replace Intelligent Key unit.BL-160
Auto lock function does not operate.1.Check “AUTO RELOCK TIMER” setting in “WORK
SUPPORT”.BL-113
2. Replace Intelligent Key unit.BL-160
Key reminder function does not operate.1. Check door switch.BL-129
2. Check inside key antenna.BL-143
3. Check unlock sensor.BL-136
4. Check Intelligent Key battery.BL-159
5. Replace Intelligent Key unit.BL-160