280 Controls in detailUseful features
You can take and place telephone calls us-
ing thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 178).
See separate instruction manual for infor-
mation on how to operate the telephone.
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the Modular COMAND
System
1 if road, weather and traffic condi-
tions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
1Observe all legal requirements
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the ¡button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
281 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the Modular COMAND System or on the
multifunction steering wheel. To raise, turn
the rotary volume control on Modular
COMAND System clockwise or press
buttonæ on the multifunction steering
wheel. To lower, turn the rotary volume
control on Modular COMAND System con-trol counterclockwise or press
buttonç on the multifunction steering
wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.iThe SOS button is located in the over-
head control panel.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iWhen a Tele Aid call has been initiated,
the Modular COMAND System audio is
muted and the selected mode (radio,
CD etc.) pauses. The optional cellular
phone (if installed) inserted in cradle
switches off. If you must use this
phone, we recommend that you use it
only with the vehicle at a standstill in a
safe location. Remove the phone from
the cradle and place the call. The navi-
gation* system (if engaged) will contin-
ue to run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the Modular
COMAND System. A pop-up window
will appear in the Modular COMAND
System display to indicate that a Tele
Aid call is in progress. After the TeleAid
call has ended, the optional cellular
phone inserted in the cradle switches
on again. A PIN entry might be neces-
sary.
286 Controls in detailUseful features
Information button¡
The Information button¡ is located
below the center armrest cover.
1Information button¡
Open the storage tray (
page 272).
Press and hold button1 (for longer
than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Light Truck Center or
Mercedes-Benz USA products and servic-
es is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the Modular COMAND
System.
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the Modular
COMAND System.
287 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on the ignition (together with the
SOS button and the Roadside
Assistance button•).
See system self-check (
page 282) if
the indicator lamp does not come on in
red or stays on longer than
approximately ten seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated
using thet button on the multi-
function steering wheel or the END But-
ton on the Modular COMAND System.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your authorized
Mercedes-Benz Light Truck Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Emergency calls can only be termi-
nated by a Response Center or
Customer Assistance Center represen-
tative, whereas Roadside Assistance
and Information calls can also be termi-
nated by pressing buttont on the
multifunction steering wheel or using
the END button on the Modular
COMAND System.
304 OperationDriving instructionsML 350
ML 500
Your vehicle is factory equipped with
“H”-rated tires, which have a speed rating
of 130 mph (210 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
ML 350 (with Sport Package*)
ML 500 (with Sport Package*)
Your vehicle is factory equipped with
“W”-rated tires, which have a speed rating
of 168 mph (270 km/h).
An electronic speed limiter prevents your
vehicle from exceeding a speed of
130 mph (210 km/h).
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
m ove gea r s el ec tor le ver to pos it ionN. Try
to keep the vehicle under control by
corrective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal brake effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
iFor information on speed ratings for
winter tires, see “Winter tires”
(page 369).
For additional general information on
tire speed markings on tire sidewall,
see “Tire speed rating” (
page 367).
iFor information on driving with snow
chains, see “Snow chains”
(page 370).
Warning!
G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
328 OperationEngine compartmentChecking engine oil level with the
control system (ML 500 only)
When checking the oil level
the vehicle must be parked on level
ground
with the engine at operating tempera-
ture, the vehicle must have been
stationary for at least five minutes with
the engine turned off
with the engine not at operating tem-
perature yet, the vehicle must have
been stationary for at least 30 minutes
with the engine turned off
To check the engine oil level via the
multifunction display, do the following:
Switch on the ignition (
page 34).
The standard display (
page 156)
should appear in the multifunction
display.
Press buttonk orj on the
steering wheel until the following
message is seen in the multifunction
display:
One of the following messages will
subsequently appear in the
multifunction display:
Engine oil level ok
Add 1.0 qt. to reach max. oil
level(Canada:
1.0 liter
)
Add 1.5 qts. to reach max. oil
level(Canada:
1.5 liters
)
Add 2.0 qts. to reach max. oil
level(Canada:
2.0 liters
)
If necessary, add engine oil.
For adding engine oil see (
page 495).
For more information on engine oil, see the
“Technical data” section (
page 493) and
(
page 495).iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
339 Operation
Tires and wheels
1Driver’s door B-pillar
Following is a discussion on how to work
with the information contained on the two
placards with regards to loading your vehi-
cle.Tire and Loading Information
Your vehicle is equipped with either the
Tire and Loading Information placard
(Example A) or the Vehicle Tire Information
placard (Example B).Placard (Example A)
1Load limit information on the Tire and
Loading Information placard
Warning!
G
Do not overload the tires by exceeding the
specified load limit as indicated on the plac-
ard on the driver’s door B-pillar. Overloading
the tires can overheat them, possibly caus-
ing a blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on placard examples are
for illustration purposes only. Load lim-
it data are specific to each vehicle and
may vary from data shown in the illus-
trations below. Refer to placard on ve-
hicle for actual data specific to your
vehicle.
349 Operation
Tires and wheels
iThe recommended tire inflation pres-
sures for your vehicle can be found on
the tire placard located on the driver’s
door B-pillar (
page 339). The tire in-
flation pressures are not listed in the
owner’s manual.
Warning!
G
The Run Flat Indicator does not indicate a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the placard on the driver’s
door B-pillar or fuel filler flap.
The Run Flat Indicator does not replace reg-
ular checks of the tire inflation pressures
since a gradual pressure loss in all four tires
cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
Warning!
G
Follow recommend tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being over-
heated.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
Do not overload the tires by exceeding the
specified load limit or vehicle capacity
weight as indicated on the placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout.