SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-5
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowEIS00508
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to SE-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
Creak —(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle —(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick —(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump —(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz —(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
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DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area.To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be bro-
ken or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.
Refer to SE-7, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE
If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through your authorized NISSAN
Parts Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100× 135 mm (3.94×5.31 in)/76884-71L01: 60 ×85 mm (2.36 ×3.35 in)/76884-71L02: 15 ×25
mm (0.59 ×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50 ×50 mm (1.97 ×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50 ×50 mm (1.97 ×1.97 in)
INSULATOR (Light foam block)
SQUEAK AND RATTLE TROUBLE DIAGNOSESSE-7
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80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18 ×1.97 in)
FELT CLOTH TAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15× 25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll. The following
materials not found in the kit can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used instead of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingEIS00509
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the NISSAN Squeak and Rattle Kit (J-43980) to repair the noise.
SE-8
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid bumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sun visor shaft shaking in the holder
3. Front or rear windshield touching headliner and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
OVERHEAD CONSOLE (FRONT AND REAR)
Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of
these incidents are repaired by pushing up on the console at the clip locations until the clips engage.
In addition look for:
1. Loose harness or harness connectors.
2. Front console map/reading lamp lense loose.
3. Loose screws at console attachment points.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
SRS-38
TROUBLE DIAGNOSIS
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Trouble Diagnosis Without CONSULT-IIEHS001MZ
DIAGNOSTIC PROCEDURE 6
Inspect SRS Malfunction Using "AIR BAG" Warning Lamp—Diagnosis Mode
NOTE:
SRS will not enter Diagnosis mode if no malfunction is detected in User mode.
1. Turn ignition switch ON.
2. After “AIR BAG ” warning lamp lights for 7 seconds, turn ignition switch OFF within 1 second.
3. Wait more than 3 seconds.
4. Repeat steps 1 to 3 two more times (3 times total).
5. Turn ignition switch ON.
SRS is now in Diagnosis mode.
"AIR BAG" warning lamp operates in Diagnosis mode as follows:
SRS-48
SPIRAL CABLE
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SPIRAL CABLEPFP:25554
Removal and InstallationEHS0016Y
REMOVAL
CAUTION:
Before servicing the SRS, turn ignition switch OFF, disconnect both battery cables and wait at
least 3 minutes.
When servicing the SRS, do not work from directly in front of air bag module.
1. Remove the steering wheel. Refer to PS-7, "
STEERING WHEEL" .
2. Remove the column cover upper and lower.
3. Remove wiper and washer switch connector, then pinch the tabs at wiper and washer switch base and slide away from steering
column to remove.
WHIA0233E
1. Steering wheel 2. Lighting and turn signal switch 3. Wiper and washer switch
4. Spiral cable 5. Driver air bag module connector 6. Column cover upper
7. Column assembly 8. Column cover lower 9. Screw (Do not remove)
10. Screw
LHIA0034E
SPIRAL CABLESRS-49
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4. While pressing tabs, pull lighting and turn signal switch toward
driver door and disconnect from base.
5. Remove the screws, release the clip, and remove the spiral cable.
CAUTION:
Do not disassemble spiral cable.
Do not apply lubricant to the spiral cable.
6. Remove the spiral cable connectors. CAUTION:
With the steering linkage disconnected, the spiral cable may snap by turning the steering wheel
beyond the limited number of turns. The spiral cable can be turned counterclockwise about 2.5
turns from the neutral position.
INSTALLATION
Installation is in the reverse order of removal.
Align spiral cable correctly when installing steering wheel. Make
sure that the spiral cable is in the neutral position. The neutral
position is detected by turning left 2.6 revolutions from the right
end position and ending with the knob at the top.
If equipped with VDC, refer to BRC-62, "Adjustment of Steering
Angle Sensor Neutral Position" for steering angle sensor adjust-
ment.
After the work is completed, perform self-diagnosis to make sure
no malfunction is detected. Refer to SRS-20, "
SRS Operation
Check" .
CAUTION:
The spiral cable may snap due to steering operation if the
cable is not installed in the correct position.
With the steering linkage disconnected, the cable may snap
by turning the steering wheel beyond the limited number of
turns. The spiral cable can be turned counterclockwise
about 2.5 turns from the right end position.
LHIA0035E
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NOTE:
Light tight-corner braking symptom may occur depending on driving conditions in AUTO mode. This is not
a malfunction.
Heavy tight-corner braking symptom occurs when vehicle is driven in the following conditions: 4WD shift
switch is "4H" or "4LO", steering wheel is turned fully to either side.
Transfer Control Unit Input/Output Signal Reference ValuesEDS002HJ
TRANSFER CONTROL UNIT INSPECTION TABLE
Specifications with CONSULT-II
4WD warning lamp flashes slowly
(1 time/2 seconds)While drivingTire size is different between front and
rear of vehicle.
TF-129
Transfer fluid temperature
Clutch pressure switch
Heavy tight-corner braking symptom occurs
(See NOTE.)
While driving
AUTO mode
Steering wheel is
turned fully to either
side CAN communication line
TF-130
4WD shift switch
Accelerator pedal position signal
Clutch pressure solenoid
Transfer inner parts
4WD system does not operate While driving 4WD shift switch
TF-131
Clutch pressure switch
Transfer inner parts
Symptom
ConditionCheck itemReference page
Monitored item [Unit] Content ConditionDisplay value
VHCL/S SEN ·FR [km/h]
or [mph] Front wheel speed Vehicle stopped
0 km/h (0 MPH)
Vehicle running
CAUTION:
Check air pressure of tire under standard condition. Approximately
equal to the indi-
cation on speed-
ometer (Inside of
±
10%)
VHCL/S SEN ·RR [km/h]
or [mph] Rear wheel speed Vehicle stopped
0 km/h (0 MPH)
Vehicle running
CAUTION:
Check air pressure of tire under standard condition. Approximately
equal to the indi-
cation on speed-
ometer (Inside of
±
10%)
ENGINE SPEED [rpm] Engine speed Engine stopped
(Engine speed: Less than 400 rpm)
0 rpm
Engine running
(Engine speed: 400 rpm or more) Approximately
equal to the indi-
cation on tachom-
eter
THRTL POS SEN [V] Accelerator pedal posi-
tion (APP) sensor signal
voltage Accelerator pedal: Release
Approx. 0.5V
Accelerator pedal: Fully depressed Approx. 4.0V
FLUID TEMP SE [V] Transfer fluid tempera-
ture signal voltage Transfer fluid temperature approx. 20 - 80°C (68 - 176
°F) Approx. 1.1 - 0.3V
BATTERY VOLT [V] Power supply voltage for
transfer control unit
Ignition switch: ON
Battery voltage
2WD SWITCH [ON/OFF] Input condition from
4WD shift switch 4WD shift switch: 2WD
ON
4WD shift switch: AUTO, 4H or 4LO OFF
AUTO SWITCH [ON/
OFF] Input condition from
4WD shift switch 4WD shift switch: AUTO
ON
4WD shift switch: 2WD, 4H or 4LO OFF