Î
Navi System Link
23-136Navigation System
System Diagnostic Mode (cont’d)
Navi System Link
Navi.ECUReturn
Exit Diag
Detecting..
GPS Ant.
Display Radio BACK
Air-Con
This diagnostic step tests the cables connecting the
navigation components. Ensure that the ignition
switch is in the ON (II) position. When the diagnosis
begins, you hear a bong sound. The system is in a
Detecting mode, and is waiting for all the items in
white to be tested. This includes the voice control
switch (navigation TALK/BACK buttons), and the
microphone. Press the navigation TALK button on the
steering wheel, and in a normal voice, say ‘‘testing’’.
The Talk indicator on the screen should turn green,
and the voice level indicator should move to at least
the 6th bar to pass. Next, press the navigation BACK
button. The Cancel indicator should turn green.
If all of the communication lines connecting the system components, and the navigation TALK/BACK
buttons/microphone check out OK (all block diagram
items green), then the OK indicator turns green.
If there is a problem with the system, the faulty system component item turns red, and the screen
shows NG in red. Use the troubleshooting index, and
other diagnostic screens to help locate the problem.
The indicator on the screen may not change until you cycle the ignition switch. After repairing the affected
cable or system, repeat this diagnostic.
NOTE: Green boxes and green OK indicate that the
communications lines (cables) are intact. This
diagnostic does not necessarily imply that the
individual components are functioning properly. For
instance, the GPS antenna wire may be crushed, but
still show as green. A road test, or other diagnostic
maybenecessarytofindtheproblem. Select Return to return to the Diagnostic Menu, or the
Exit Diag button to exit.
NOTE: The Mic Level indicator must reach the 6th bar
or greater to pass the test.
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Pairing a Cell Phone
23-363
You must pair an approved Bluetooth-compatible
phone to the HFL system before you can make and
receive calls. For a current list of approved phones and
specific phone pairing instructions for each phone, see
Checking Cell Phone Compatibility, go towww.acura.
com/handsfreelink, or call 888-528-7876.
The following procedure works for most phones. If you
cannot pair a phone to the HFL system with this
procedure, refer to the phone’s operating manual, visit
www.acura.com/handsfreelink, or call 888-528-7876.
NOTE: You cannot pair a phone while the vehicle is moving.
Your phone must be in Discovery Mode.
A maximum of six Bluetooth-compatible phones can be paired to the system. 1. With the phone on and the ignition switch in
ACCESSORY (I) or ON (II), press and release the
HFL TALK button. After the beep, say ‘‘Phone setup.’’
The HFL responds, ‘‘Phone setup options are status,
pair, edit, delete, and list.’’
2. Press and release the HFL TALK button. After the beep, say ‘‘Pair.’’ The HFL responds, ‘‘The pairing
process requires operation of your mobile phone.
For safety, only perform this function while the
vehicle is stopped. State a four-digit code for
pairing. Note this code. It will be requested by the
phone.’’
3. Press and release the HFL TALK button. After the beep, say the four-digit code you want to use. This
can be any four-digit number you want. For
example, say ‘‘1, 2, 3, 4.’’ The HFL responds, ‘‘1, 2,
3, 4. Is this correct?’’
4. Press and release the TALK button. After the beep, say ‘‘Yes.’’ The HFL responds, ‘‘HFL is now
searching for a Bluetooth phone. Make sure the
phone you are trying to pair is in Discovery mode.’’
If these steps do not work on the phone you are
pairing, refer to the phone’s operating manual.
5. Follow the prompts on your phone to get it into its Discovery mode. The phone will search for the HFL.
When it comes up, select HandsFreeLink from the
list of options displayed on your phone.
6. When asked by the phone, enter the four-digit code from step 3 into your phone. The HFL responds, ‘‘A
new phone has been found. What would you like to
name this phone?’’
7. Press and release the HFL TALK button. After the beep, say the name you want to use. For example,
say ‘‘Tom’s phone.’’ The HFL responds, ‘‘Tom’s
phone has been successfully paired. Returning to
the main menu.’’
(cont’d)
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Pairing TroubleshootingPairing Checks
23-364HandsFreeLink System
General Troubleshooting Information (cont’d)
Many pairing issues are resolved by altering the client’s
phone settings.
Bluetooth feature settings must be turned on. Phone
manufacturers set the default to disable Bluetooth
features to conserve battery life. Cell phones may
provide procedures to Temporary Power On Bluetooth,
or Power On Bluetooth. Turn the Bluetooth feature on,
pair the phone to the vehicle, and confirm the phone is
linked. Do this by turning the phone off and back on.
Make or receive a call to confirm that the cell phone is
successfully paired.
When the phone’s Bluetooth feature is on, other
handsfree accessories such as earpieces or headsets
may automatically reconnect to the phone when you
turn on the accessory or move it within range of the cell
phone. This results in the phone not connecting to the
HFL system when the client’s enters the vehicle. You
must unlink the hands-free accessory from the phone
before the HFL system can reconnect.
Some phones have an Auto Answer setting that
functions with a headset. This setting must be turned
off or the HFL system cannot accept any incoming calls.
When this setting is on, it blocks the HFL system from
answering the call, and the call goes to voice mail. This
can cause the client to think that the cell phone is not
paired properly.
If the HFL system has six phones paired, it will not tell
you that it has reached its maximum, and will not allow
you to pair a new phone. To check how many phones
are paired, press and release the HFL TALK button.
After the beep, say ‘‘Phone setup list.’’ The HFL system
lists every assigned
phone name paired with it, then
finishes by saying ‘‘The entire list has been read.
Returning to the main menu.’’ Count the number of
phones listed. If there are six, you must delete one
phone before adding a new one. For more information about pairing, refer to the cell
phone owner’s manual, or go to handsfreelink.com.
1. Is the cell phone compatible with the HFL?
2. Is the Bluetooth feature turned on?
3. Is the client using the HFL buttons, not the navigation buttons, when pairing?
4. Is the cell phone battery fully charged, and is there good signal strength when pairing?
5. Do a soft reset on the cell phone.
6. If the client is trying to pair a Blackberry
or Palm
Treo device, make sure the client uses the shift
key when entering the pass code. If the shift key is
not pressed, the client may be entering letters. The
HFL does not recognize letters.TM
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Phone Will Not Automatically Connect the
HFL
Incoming Calls
23-366HandsFreeLink System
General Troubleshooting Information (cont’d)
Many reasons for a dropped call are not related to the
HFL system. Here are some causes for dropped calls:
If the quantity of dropped calls is about the same when the client uses the HFL system versus the
handset, the issue is likely due to the cellular phone
or carrier.
If the phone is equipped with a retractable antenna, it needs to be extended to maximize signal strength.
If a client also notices that the calls tend to drop in the same areas, the HFL system may be operating
normally, but something about the area diminishes
cellular coverage to a point where the call drops.
Hills or m ountains can block or interfere with cellular
signals.
High-rise buildings, bridges, or other large structures may block or interfere with cellular signals.
Placing the cell phone in a purse, in a metal briefcase, under the seat, in the glove box, or in the trunk can all
affect signal reception.
There are coverage gaps in the cellular service. When driving, a call is typically passed from one tower to
another. If the client drives through an area where
there is a coverage gap between towers, the call
drops.
Electrical storms, heavy rain, or overcast c onditions
interfere with signal strength.
The cell phone battery’s state of change can affect signal reception. A low battery may reduce the
phone’s ability to boost the antenna’s power and
function properly, especially in low signal strength
areas. Some phone manufacturers trade off signal
transmission and reception strength for battery life.
As the battery weakens, the signal strength may also
weaken. Some cell phones may operate more
effectively than others in low signal strength areas,
especially with a partially charged battery, and
depending on whether or not the retractable antenna
is fully extended (if applicable). On these models,
make sure the antenna is always extended to
maximize signal strength and extend battery life. If a client complains that their cell phone is not
automatically connecting to the HFL system when they
enter the vehicle, do this:
1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly painted to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal
strength and a nearly full battery.
If a client complains that they cannot receive incoming
calls through the HFL system, see if the call is routing to
the cell phone instead of the HFL system. An easy way
to know if the call is routed to the cell phone is when the
client says, ‘‘I can’t hear the caller, but they can hear me.’’ 1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is paired to the HFL system and linked.
3. Make sure the answer settings in the cell phone are set to multi-key or any-key answer. If the phone is
set to flip open to answer, recommend changing
the setting to Any Key or leaving the phone flipped
open when using the HFL system.
4. Make sure the Auto Answer feature is turned off in the cell phone.
5. Do a soft reset to the phone.
6. Make sure the battery is fully charged and there is adequate signal strength.
7. Ask the client if they have set specific ring tones or ringer IDs to specific contacts. If they have,
recommend using one standard ring tone for all
calls.
8. Make sure the client is pressing the HFL TALK button and not the HFL BACK button or the
navigation buttons.
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Self-diagnostic FunctionGlossary of Terms
Auto Answer
Answer Options
Authorized Connection
Bluetooth Power
Discovery Mode
Downloaded Ringtones
23-368HandsFreeLink System
General Troubleshooting Information (cont’d)
NOTE: This procedure should be used only if HDS is
unavailable.
To run the self-diagnostic function, do the following:
1. Turn the ignition switch to ON (II).
2. Press and hold the HFL BACK button for more than 5 seconds.
3. When the HandsFreeLink system enters the self- diagnostic function, the following will occur.
If the system has not completed testing for DTCs, the HandsFreeLink system says ‘‘The hands free
system test is in progress’’.
If there is no DTC, the HandsFreeLink system says ‘‘The hands free system is OK’’.
If there is any DTC, the HandsFreeLink system says ‘‘The hands free system needs to be
serviced’’.
NOTE: The self-diagnostic function can only be initiated while the HFL is in its idle state.
The self-diagnostic function is considered start once the 5 seconds press and hold is detected, and ends
when the units returns to idle state. This cell phone setting forces incoming calls to
automatically be answered by the handset. Disable this
feature on the phone when using the HFL system, as it
may interfere with the HFL system answering incoming
calls. Set the phone setting to:
SendKey
AnyKey
Multi Key answer
These cell phone settings allow you to select how you
would like to answer an incoming call on the handset.
The answer option in the phone can affect inbound calls
on the HFL system.
This cell phone setting allows the phone to connect
automatically with the HFL system without prompting
the client for permission to connect. In some instances,
it can affect the ability of the phone to properly route
sound to the HFL system.
This cell phone function enables or disables the
Bluetooth application. When using a hands-free device
such as HFL, the Bluetooth application needs to be
enabled.
You need to have the cell phone in Discovery Mode to
allow other devices with Bluetooth capabilities (such as
the HFL system) to find the phone during the pairing
process.
A client gets these ringtones from an outside source,
such as the internet or a mobile phone store.
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ÎHFL Buttons
Hard Reset
Linking Pairing
Soft Reset (cellular phone)
Software Version
Standard Ringtone
23-369
A
B
HFL TALK button (A): Use this button on the steeringwheel to give commands. Press the button before a
voice command is given.
HFL BACK button (B): Use this button on the steering wheel to end a call or return to a previous prompt in
the HFL menu. Pressing the button twice or holding it
down returns you to the HFL main menu.
Hard resets clear the saved settings in the cell phone
and restores it to the factory defaults. A hard reset
should be done only as a last resort (see the sell phone
owner’s manual for more information).
This is when your paired phone is actively ready to use
the HFL system. You can pair up to six phones to the
HFL system, but only one phone can be linked at a time.
If two paired phones are in the vehicle, only the phone
that is linked can use the HFL system and functions. The
second phone must be used as a normal handset. A description for linking two Bluetooth devices together.
In this case, you are linking a cell phone with the HFL
system. After the pairing process is complete, the
devices are able to recognize each other and
communicate wirelessly via Bluetooth.
This helps to restore the basic functions of the phone.
To do a soft reset, turn the phone power off, remove
and reinsert the cell phone battery, then turn the phone
back on.
This refers to the software version loaded in the cell
phone. The software version that was tested and
determined to be compatible with the HFL system may
be listed on the HFL website. Not all software versions
are compatible with the HFL system.
These ringtones come factory-installed on the cell
phone.
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(#'#
)
Symptom Diagnostic procedure Also check for
23-371
Symptom Troubleshooting Index
HFL does not respond
Control Unit Input Test
(see page 23-388) Check and repair all CAN related DTCs
The Bluetooth icon in the
navigation display is grayed-out There is no HFL-compatible
phone paired to the vehicle. Pair
an approved HFL-compatible
phone to the vehicleThe phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone is having problems pairing
to the vehicle HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone cannot use all its functions HFL System Troubleshooting
(see page 23-373)The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The Honda approved Bluetooth
phone does not place or receive
calls using the HFL system HFL System Troubleshooting
(see page 23-373)
The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a current list of
approved phones, go to www.acura.com/
handsfreelink, or call 888-528-7876 for
further assistance.
Check the Diagnostic Menu and use the
Navi System Link
The client wants the HFL system
reset (all phones and address
information cleared from the HFL
system) Clearing the system (see page
23-367)
See the owner’s manual for additional
information.
The HFL system is locked and the
pass code has been lost or
forgotten Symptom Troubleshooting
(see page 23-383)
The HFL system does not
recognize all voice prompts Symptom Troubleshooting
(see page 23-382)Also see Voice control tips.
The address book does not
transfer from Honda approved
Bluetooth phone to HFL system There is no HFL compatible
phone paired to the vehicle or
the approved phone does not
support the function. Pair an
approved HFL compatible
phone to the vehicle.The phone must be on the Honda list of
approved Bluetooth phones and
configured correctly. For a list of approved
phones, go to www.acura.com/
handsfreelink, or call 888-528-7876.
The HFL messages cannot be
heard or are weak Symptom Troubleshooting
(see page 23-383)Excessive interior noise (open windows,
vents blowing on microphone, etc.).
The Bluetooth icon does not
display (the Bluetooth phone is
linked) Symptom Troubleshooting
(see page 23-386)
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