Reception level indication mode
Preperation:
23-26Audio System
Self-diagnostic Function (cont’d)
This diagnostic screen checks the audio unit’s reception l
evel. This level then can be used in the diagnosis of audio
unit reception quality. The reception level is displayed in decibels (dB)
Pank the vehicle outdoors in an appropriate location for good radio reception.
Tune to a powerful local FM radio station then write down the radio station number. 1. Enter the reception level indication mode in the self-dia gnostic function. The AM/FM antenna amplifier is on
(A. SEL or TP is not displayed in the audio-HVAC display).
2. Tune to the FM radio station you wrote down preperation using the T UNING knob, and note the decibel level of
that station when you release the button.
3. Press and release the A. SEL button to turn the AM/FM antenna amplifier off (A. SEL or TP is now displayed in the audio-HVAC display).
4. Tune to the FM radio station you wrote down in preperation using the T UNING knob, and note the decibel level of
that station when you release the button.
5. Press and release the A. SEL button to turn the AM/FM antenna amplifier back on (A. SEL or TP is not displayed in the audio-HVAC display).
6. Turn the ignition switch to LOCK (0) or audio unit off to exit the test mode.
7. Compare your results to a known-good (make sure it is the same year and trim level) in the same location and
direction, and under the same environmental conditions.
08/08/21 14:03:51 61SNR030_230_0029
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DYNOMITE -2009-
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YES
NO
YES
NO
YES
NO
Speaker Terminal Wire color
YES
NO
23-40 Audio System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (17P)
5. Check to see if there is a specific speaker that has
no sound.
Speaker(s) failed the test:
If at least one speaker is OK, go to step 6.
If all speakers fail to sound: – With premium audio system: Go to step 14.
– Without premium audio system: Go to step 9.
Speakers all work, but sound quality is poor in
step 1.
If sound is poor only with XM radio, or the XM radio does not function, go to poor or no sound
with XM radio (see page 23-72).
If the sound is poor only with AM or FM, go to poor AM or FM radio reception or interference
(see page 23-29).
If the sound is poor only with disc. – Try several known- good disc in the navigation
unit.
– If the sound quality is normal, the original disc is faulty.
– If the sound quality is still poor, replace the navigation unit.
If the sound is poor in all modes, go to sound quality diagnosis (see page 23-74).
6. Turn the ignition switch to LOCK (0).
7. Remove the speaker(s) with no sound (see page 23-83), and disconnect its connector.
8. Check the speaker 2P connector for a loose or poor connection.
Go to step 9.
Operation is normal.
9. Make sure the ignition switch is in LOCK (0). 10. Measure the resistance between terminals No. 1
and No. 2 of the speaker connector.
With premium audio system: Go to step 20.
Without premium audio system: Go to step 11. Faulty speaker(s).
11. Remove the navigation unit (see page 23-155). Disconnect navigation unit connector A (17P).
NOTE: Eject all the discs before removing the navigation unit to prevent damaging the CD player’s load
mechanism.
Remove the PC card before removing the navigation unit.
12. Measure the resistance between the following terminals of navigation unit connector A (17P)
accordingtothetable.
Driver’s door speaker,
Left tweeter A12 ( ) LT GRN
A3 ( ) PNK
Front passenger’s
door speaker,
Right tweeter A15 ( ) GRY
A7 ( ) BRN
Left rear speaker A11 ( ) YEL A2 ( ) BRN
Right rear speaker A16 ( ) BLU A8 ( ) ORN
Go to step 13.
Repair open or short in the wires between
navigation unit and the speaker(s).
Wire side of female terminals
Do any or al l of t he speak er s f ai l t o sound ?
Reconnect t he speak er 2P connect or , and r echeckthe symptom; does it still f ail? Is t her e about 4 ?
Is t her e about 4 ?
08/08/21 14:04:41 61SNR030_230_0043
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Special Tools Required
Electrical Noise Test
23-75
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
08/08/21 14:05:34 61SNR030_230_0078
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DYNOMITE -2009-
How to Identify Navigation DVD Versions,
and How to Inspect A DVD for Damage
23-96Navigation System
General Troubleshooting Information (cont’d)
To determine the navigation version on a particular
model, start the engine, then locate the navigation unit.
Open the DVD door, and push the eject button to eject
the DVD. Hold the DVD by the edges, and check for
these items:
The DVD label color.
Read the DVD version on the label, and note it on the repair order. The version number is near the bottom
of the label text (for example, ver: 4.23A). You will
need this version number:
– To verify that the DVD version is appropriate for the vehicle. Check any official Honda service website
for more service information.
– Any time you call Tech Line regarding a navigation system issue.
– To answer client inquires concerning update or coverage issue.
NOTE: Clients may obtain DVDs from sources
outside the normal ordering process. If you
determine this is the case, recommend that your
client purchase the appropriate DVD from the
Honda Disc Fulf illment Center (see ORDERING A
DVD).
– Check the underside of the DVD for signs of mishandling. Deep scratches, or random scratches,
light swirl marks, or fingerprints can cause random
lock-ups, reboots, erratic voice response, erratic
positioning errors, and DVD read or format errors.
NOTE: A damaged DVD is not covered under
warranty unless the disc is damaged by the
navigation unit. Damage by the navigation unit
typically appears as circular scratches caused by
something rubbing against the DVD as it spins. The
damage may appear as arcs or complete circles on
the DVD reading surface.
– Verify that the underside of the DVD is silver, and not a copy with a blue color. Copies will not work
properly and can cause other symptoms that mimic
hardware problems. Incorrectly colored DVDs being put into navigation
vehicles. This causes the system to either display
error messages, or causes system malfunctions that
mimic a hardware problem. This results in the client
leaving with a malfunctioning navigation system.
The DVD version provided to the client is out-of date or incompatible with a particular model. This
inconveniences your client by delaying the repair, or
by causing additional (and unnecessary) returns to
your dealership.
The client experiences bugs or other issues that have already been resolved in later versions currently
available at the fulfillment desk.
If the DVD is defective, or has any of the issues
mentioned above, return the vehicle to your client and
recommend that they order the proper DVD from the
Honda Disc Fulf illment Center (see ORDERING A DVD).
NOTE: Navigation DVDs do not come with replacement
navigation units. If you are replacing a navigation unit
because it is defective (following appropriate service
manual troubleshooting), and the DVD does not eject,
order a DVD. See Obtaining a navigation DVD.
08/08/21 14:06:26 61SNR030_230_0099
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DYNOMITE -2009-
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Voice control does not work/respond
YES
NO
YES
NO
YES
NO
23-123
NAVIGATION UNIT CONNECTOR D (5P) NAVI GUIDE (GRN)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connector for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
Before assuming that a voice complaint is hardware
related, ensure that the voice control system is being
operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the
command ‘‘Find the nearest Italian Restaurant’’ only
works on a Map screen (See the Navigation System
Manual for a complete list of allowed voice
commands for the information being displayed.).
Close the windows, moonroof, and doors.
Set the fan speed to low (1 or 2).
Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the
ceiling.
Pause after pressing the navigation TALK button, then give a voice command clearly in a natural
speaking voice. If the system cannot recognize your
command, speak louder.
If the microphone picks up voices other than yours, the system may not interpret your voice commands
correctly.
If you speak a command with something in your mouth, or your voice is too husky, the system may
misunderstand your command.
Compare the system operation with a known-good vehicle. Have more than one person test the system
operation. If the known-good vehicle performs the
same, it is a characteristic of the system. 1. Turn the ignition switch to ON (II).
2. Go into the Diagnostic Menu and use the Mic Level
test under Functional Setup (see page 23-147) to
check the operation of the navigation TALK and
navigation BACK buttons.
Go to step 10.
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Do the voice control switch test (see page 23-156).
Go to step 5.
Replace the voice control switch.
5. Disconnect the cable reel 20P connector and navigation unit connector D (5P).
6. Check for continuity between body ground and navigation unit connector D (5P) terminal No. 4.
Repair short to body ground in the wire
between the navigation unit and the voice control
switch, or replace the cable reel.
Go to step 7.
(cont’d)
Wire side of female terminals
Ar e t he nav i gat i on T ALK and nav i gat i on BACKbut t ons oper at i onal ?
I s t he v oi ce cont r ol sw i t ch OK ?
Is there continuity?
08/08/21 14:07:26 61SNR030_230_0126
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DYNOMITE -2009-
Reception level indication mode
Preperation:
23-193
This diagnostic screen checks the audio unit’s reception level. This level then can be used in the diagnosis of audio
unit reception quality. The reception level is displayed in decibels (dB)
Pank the vehicle putdoors in an appropriate location for good radio reception.
Tune to a powerful local FM radio station then write down the radio station number. 1. Enter the reception level indication mode in the self-dia gnostic function. The AM/FM antenna amplifier is on (A.
SEL or TP is not displayed in the audio-HVAC display).
2. Tune to the FM radio station you wrote down preperation using the T UNING knob, and note the decibel level of
that station when you release the button.
3. Press and release the A. SEL button to turn the AM/FM antenna amplifier off (A. SEL or TP is now displayed in the audio-HVAC display).
4. Tune to the FM radio station you wrote down in preperation using the T UNING knob, and note the decibel level of
that station when you release the button.
5. Press and release the A. SEL button to turn the AM/FM antenna amplifier back on (A. SEL or TP is not displayed in the audio-HVAC display.
6. Turn the ignition switch to LOCK (0) or audio unit off to exit the test mode.
7. Compare your results to a known-good, (make sure it is the same year and trim level) in the same location and
direction, and under the same environmental conditions.
08/08/21 14:09:50 61SNR030_230_0196
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DYNOMITE -2009-
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YES
NO
YES
NO
YES
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Speaker Terminal Wire color
YES
NO
23-207
NAVIGATION UNIT CONNECTOR A (24P)
5. Check to see if there is a specific speaker that has no sound.
Speaker(s) failed the test:
If at least one speaker is OK, go to step 6.
If all speakers fail to sound: – Type S model: Go to step 14.
– Except Type S model: Go to step 9.
Speakers all work, but sound quality is poor in
step 1.
If sound is poor only with XM radio, or the XM radio does not function, go to poor or no sound
with XM radio (see page 23-249).
If the sound is poor only with AM or FM, go to poor AM or FM radio reception or interference
(see page 23-196).
If the sound is poor only with disc. – Try several known- good disc in the navigation
unit.
– If the sound quality is normal, the original disc is faulty.
– If the sound quality is still poor, replace the navigation unit.
If the sound is poor in all modes, go to sound quality diagnosis (see page 23-251).
6. Turn the ignition switch to LOCK (0).
7. Remove the speaker(s) with no sound (see page 23-259), and disconnect its connector.
8. Check the speaker 2P connector for a loose or poor connection.
Go to step 9.
Operation is normal.
9. Make sure the ignition switch is in LOCK (0). 10. Measure the resistance between terminals No. 1
and No. 2 of the speaker connector.
Type S model: Go to step 20.
Except Type S model: Go to step 11. Faulty speaker(s).
11. Remove the navigation unit (see page 23-355). Disconnect navigation unit connector A (24P).
NOTE: Eject all the discs before removing the navigation unit to prevent damaging the CD player’s load
mechanism.
Remove the PC card before removing the navigation unit.
12. Measure the resistance between the following terminals of navigation unit connector A (24P)
accordingtothetable.
Driver’s door speaker,
Left tweeter A23 ( ) LT GRN
A22 ( ) PNK
Front passenger’s
door speaker,
Right tweeter A19 ( ) GRY
A18 ( ) BRN
Left rear speaker A11 ( ) YEL A10 ( ) BRN
Right rear speaker A7 ( ) BLU A6 ( ) ORN
Go to step 13.
Repair open or short in the wires between
navigation unit and the speaker(s).
(cont’d)
Wire side of female terminals
Do any or al l of t he speak er s f ai l t o sound ?
Reconnect t he speak er 2P connect or , and r echeckthe symptom; does it still f ail? Is t her e about 4 ?
Is t her e about 4 ?
08/08/21 14:09:54 61SNR030_230_0210
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DYNOMITE -2009-
(#'
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Special Tools Required
Electrical Noise Test
23-252
Audio System
Sound Quality Diagnosis (cont’d)
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
08/08/21 14:14:15 61SNR030_230_0255
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DYNOMITE -2009-