Page 195 of 202
Symptom Possible cause Remedy
The voice guidance is not available. Voice guidance is only available at certain intersec-
tions marked with
. In some cases, the guidance is
not available even when the vehicle should make a
turn.This condition is not abnormal.
The vehicle is off the suggested route. Go back to the suggested route or request route cal-
culation again.
Voice guidance is set OFF. Turn the voice guidance ON.
Route guidance is set OFF. Turn the route guidance ON.
The guidance content does not correspond to the
actual condition.The content of the voice guidance may vary, depend-
ing on the types of junctions at which turns are made.Follow the actual rules and regulations of the roads
upon which you are driving.
VOICE GUIDANCE
Troubleshooting guide
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04.7.6/Z33-N
Page 196 of 202

Symptom Possible cause Remedy
Although the system is set with the moving direction
as the preference, it does not find the route by
matching the preference.There is no route found in that direction. This condition is not abnormal.
Route is not indicated. There is no road that can be found by this system
close to the destination.Reset the destination closer to the road displayed in
orange. Especially with roads which have separate
lanes for opposite directions, be careful in setting the
destination or waypoints on it, because results may
differ depending on the lane you choose.
The starting point to the destination is too close. Set more distant destinations.
The system may not calculate a route if the current
vehicle location is too far away from the destination.Divide your trip by selecting one or two intermediate
destinations.
The route is not displayed continuously at waypoints,
for example, that are not calculated route from the
vehicle’s current position.Suggested routes may be displayed discontinuously
near waypoints as route calculation is done at each
waypoint.This condition is not abnormal.
The suggested route the vehicle has traveled is
erased.Suggested routes are stored in memory by the
blocks; if the vehicle travels past waypoint block 1,
the previous data will be erased.This condition is not abnormal.
ROUTE CALCULATION14-10
Troubleshooting guide
04.7.6/Z33-N
Page 197 of 202
Symptom Possible cause Remedy
A route with many detours is suggested. If there are restrictions (such as one-way traffic) on
roads close to the starting point or destination, the
system may suggest a detoured route.Try slightly moving the starting point or destination.
The landmark description does not correspond to the
actual one.This may be caused by insufficient or incorrect data
on the DVD-ROM.Exchange the Map DVD-ROM. The new DVD-ROM
will be updated.
The suggested route does not exactly connect to the
starting point, waypoints, or destination.There is no data for route calculation closer to these
points.Set these points on the main road displayed in thick
orange. Please note that in some cases even main
roads lack the data for route calculation.
ROUTE CALCULATION
Troubleshooting guide
14-11
04.7.6/Z33-N
Page 201 of 202

Address Book key........................................... 5-3Adjust Current Location key.................... 11-19All Clear key ................................................... 5-42Area key ................................................. 8-4, 8-10Auto Re-route On/Off key ............................ 9-2Avoid Area Setting key .................................. 8-2Avoid the Current Street key ....................... 9-4Avoid Freeway key .............................. 8-4, 8-10Birdview key ................................................... 11-5Brightness/Contrast/Map Backgroundkey .................................................................... 11-22Button Tone/Beep Response key ......... 11-20Category key .................................................... 6-5Cancel Simulation key .............................. 11-15City key (DEST. SETTING) ........................ 5-21Clear Memory key......................................... 4-21Complete route key ................................... 11-11Country key .................................................... 5-29Destination key .............................................. 5-31Display key ................................................... 11-21Display Off key ........................................... 11-26
key................................................ 5-33
Detour key ......................................................... 9-4Edit Address Book key .................................. 7-3Edit Route key.................................................. 9-4GPS information key ................................. 11-18Guidance Volume key ................................. 10-2Heading key ................................................... 11-8Heading up key ............................................. 11-8Home key........................................................ 5-30I AGREE key .................................................. 4-17Intersection key ............................................. 5-14Landmark Icon key ....................................... 7-11Language/Unit key .......................................... 4-9Louder key ...................................................... 10-2Map key........................................................... 5-28Minimize FWY key ........................................ 5-35Minimize Toll Road key ............................... 5-35Navigation key ............................................... 4-10Nearby key...................................................... 6-12Nearby Display Icons key ........................... 6-15North up key .................................................. 11-8
Pause key ..................................................... 11-15Phone Number key....................................... 5-25Plan View key ................................................ 11-5Point of Interest (POI) key ............................ 6-2Previous Dest. key .......................................... 5-5Priorities key................................................... 5-34Quick Stop key ............................................. 5-43Quick Stop Customer Settings key......... 5-45Rename key ............................................. 7-9, 8-6Return All Settings to Default key .......... 4-23Route Calc. key............................................. 5-36Route Info key ............................................... 4-14Route Simulation key ................................ 11-13Save Current Location key ........................... 7-5Set Average Speed for Estimated Journey Timekey....................................................................... 4-23Setting Display Duration key................... 11-28Short Menus key ............................................. 3-4Shortest Distance key ................................. 5-35Shortest Time key......................................... 5-35Softer key ....................................................... 10-2
KEY
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04.7.6/Z33-N
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