2004 MERCEDES-BENZ E-Class ESP

142 ServiceData entryFor various occasions, data such as names
or telephone numbers can be entered.
Examples:
New phone book entry

New destination memory entry
The following entry methods can be used:

Using a Selection menu
(page 142), or

using the 12 button keypad
(page 143).
The Selection menu is displayed automati-
cally when pressing the corresponding key
in a menu that allows this method of data
entry. The following might be displayed, for
example, if you establish a new entry in the
phone book.Switching characters
Upper and lower case characters, accent-
ed characters, special characters and
numbers can be entered.
To select lower or upper case, or to select
special characters, use the following shift
fields on the display:
= upper case
= lower case
= special characters

Use and  or to select one
of the shift fields.

Press.
Entering characters

Use, , , or  to select the
character to be entered.

Press.
The character is entered.
Entry via Selection menu
ABCabc...
iSymbol “ ” represents a space.

145 Service
Tele Aid*

Tele Aid*
Tele Aid* incorporates the following func-
tions:
Emergency call system

Roadside Assistance

Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call Call Connect-
ed appears on the display. No operation
from COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Emergency call system
Roadside Assistance

146 ServiceTele Aid*Terminating the connection
On the COMAND control unit: 
Press.
On the multifunction steering wheel:

Presst
.
COMAND reverts to the system last ac-
tive before Tele Aid* was activated.
A call to the Mercedes-Benz Response
Center will be initiated. Information re-
garding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you. Refer to your vehi-
cle Operator's Manual for additional
information. When a call to the Mercedes-Benz Re-
sponse Center is initiated, Connecting ap-
pears on the display.
When the connection is made, the mes-
sage Call Connected appears on the dis-
play.
Even after the connection has been termi-
nated, the service will remain active for 5
minutes in order to transmit any required
data. During this time, phone calls can not
be made, nor can SMS messages be re-
ceived.
The transmitted data can contain, e.g., text
messages or address details of a Mer-
cedes-Benz Center.Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Information

158 GlossaryPUK
(P
ersonal U
nblocking K
ey)
Personal unlocking code, must be en-
tered if the wrong PIN was entered
three consecutive times.
SCAN search
Plays receivable radio stations, or CD
tracks in succession, each for approx.
8 seconds.
SIM
(S
ubscriber I
dentity M
odule)
Card provided by the GSM telephone
service provider. Necessary for access-
ing a mobile communication network.
SMS
(S
hort M
essage S
ervice)
With this function, you can receive,
read and delete short text messages
(if SMS service is provided by your ser-
vice provider).Soft keys
Keys to activate different functions,
depending on the selected operating
mode.
TDMA
(T
ime D
ivision M
ultiple A
ccess)
A method of digital wireless communi-
cation transmission allowing a large
number of users to access a single ra-
dio-frequency channel without interfer-
ence. Each user is given a unique time
slot within each channel.
Tele Aid*
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially
activated by completing a subscriber
agreement and placing an acquain-
tance call. The Tele Aid system is operational pro-
vided the vehicle's battery is charged,
properly connected, not damaged and
cellular and GPS coverage are avail-
able.
Telematics*
Compound word made up of the terms
Telecommunication and Informatics.
Unlock code
Your unlock code prevents unautho-
rized persons from using your tele-
phone. The unlock code is a number
string, which you have to enter when
switching on the telephone.
UTC
(U
niversal T
ime C
oordinated)
The mean sun time associated with lon-
gitude zero (world time). It functions as
basis for the time zones.
WB
Weatherband