SQUEAK AND RATTLE TROUBLE DIAGNOSES
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SQUEAK AND RATTLE TROUBLE DIAGNOSESPFP:00000
Work FlowAIS003A0
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer to GW-9, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.
The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces=higher pitch noise/softer surfaces=lower pitch noises/edge to surface=chirping
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT842
SQUEAK AND RATTLE TROUBLE DIAGNOSES
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INSULATOR (Light foam block)
80845-71L00: 30 mm (1.18 in) thick, 30×50 mm (1.18×1.97 in)
FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
68370-4B000: 15×25 mm (0.59×0.98 in) pad/68239-13E00: 5 mm (0.20 in) wide tape roll
The following materials, not found in the kit, can also be used to repair squeaks and rattles.
UHMW (TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
SILICONE GREASE
Used in of UHMW tape that will be visible or not fit.
Note: Will only last a few months.
SILICONE SPRAY
Use when grease cannot be applied.
DUCT TAPE
Use to eliminate movement.
CONFIRM THE REPAIR
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.
Generic Squeak and Rattle TroubleshootingAIS003A1
Refer to Table of Contents for specific component removal and installation information.
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply-
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION:
Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will
not be able to recheck the repair.
CENTER CONSOLE
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
DOORS
Pay attention to the:
1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from
the Nissan Squeak and Rattle Kit (J-43980) to repair the noise.
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SQUEAK AND RATTLE TROUBLE DIAGNOSES
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TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.
In addition look for:
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. The trunk lid torsion bars knocking together
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise.
SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when
the noise is present. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.
FRONT DOOR GLASS AND REGULATOR
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Lower the glass slightly [approx. 10 to 20 mm (0.39 to 0.79 in)] and make sure the clearance to the sash is
parallel. If the clearance between the glass and sash is not parallel, loosen the regulator mounting bolts,
guide rail mounting bolts, and glass and guide rail mounting bolts to correct the glass position.
REAR DOOR GLASS AND REGULATOR
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FITTING INSPECTION
Make sure the glass is securely fit into the glass run groove.
Lower the glass slightly [approx. 10 to 20 mm (0.39 to 0.79 in)], and make sure the clearance to the sash
is parallel. If the clearance between the glass and sash is not parallel, loosen the regulator mounting bolts,
guide rail mounting bolts, and glass and carrier plate mounting bolts to correct the glass position.
REAR WINDOW DEFOGGER
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Trouble Diagnoses Symptom ChartAIS004R8
Make sure other systems using the signal of the following systems operate normally.
BCM Power Supply and Ground Circuit CheckAIS004R9
First perform the “SELF-DIAG RESULTS” in “BCM” with CONSULT-II, when perform the each trouble
diagnosis. Refer to BCS-14, "
CAN Communication Inspection Using CONSULT-II (Self-Diagnosis)" .
1. CHECK FUSE
Check 15A fuse [No.1, located in fuse block (J/B)]
Check 15A fuse [No.22, located in fuse block (J/B)]
Check 50A fusible link (letter M located in the fuse and fusible link box).
NOTE:
Refer to GW-86, "
Component Parts and Harness Connector Location" .
OK or NG
OK >> GO TO 2.
NG >> If fuse is blown out, be sure to eliminate cause of malfunction before installing new fuse. Refer to
PG-3, "
POWER SUPPLY ROUTING CIRCUIT" .
2. CHECK POWER SUPPLY CIRCUIT
1. Turn ignition switch ON.
2. Check voltage between BCM connector M3, M4 terminal 38, 42,
55 and ground.
OK or NG
OK >> GO TO 3.
NG >> Check BCM power supply circuit for open or short.
Symptom Diagnoses / Service procedure Refer to page
Rear window defogger and door mirror defogger do not
operate. 1. BCM power supply and ground circuit check.GW-97
2. IPDM E/R auto active test checkPG-24
3. Rear window defogger switch circuit checkGW-98
4. Rear window defogger power supply circuit checkGW-100
5. Replace IPDM E/ RPG-30
Rear window defogger does not operate but both of door
mirror defogger operate.1. Rear window defogger circuit checkGW-102
2. Filament checkGW-107
Door mirror defogger does not operated but both of rear
window defogger operate. 1. Door mirror defogger power supply circuit checkGW-103
Driver side door mirror defogger does not operate. 1. Driver side door mirror defogger circuit checkGW-104
Passenger side door mirror defogger does not operate. 1. Passenger side door mirror defogger circuit checkGW-105
Rear window defogger switch does not light, and rear win-
dow defogger is not displayed on the display.
But rear window defogger operates. 1. Rear window defogger signal checkGW-106
38 (W/L) – Ground : Battery voltage
42 (L/R) – Ground : Battery voltage
55 (G) – Ground : Battery voltage
PIIA6160E
GW-106
REAR WINDOW DEFOGGER
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2. CHECK GROUND CIRCUIT
1. Turn ignition switch OFF.
2. Check continuity between door mirror (passenger side) connec-
tor D32 terminal 2 and ground.
OK or NG
OK >> GO TO 3.
NG >> Repair or replace harness between door mirror (passen-
ger side) and ground.
3. CHECK DOOR MIRROR DEFOGGER
1. Connector door mirror connector.
2. Check continuity between each door mirror connector D32 (pas-
senger side) terminals 1 and 2.
OK or NG
OK >> Check condition of harness and connector.
NG >> Replace door mirror (passenger side).
Rear Window Defogger Signal CheckAIS004RG
1. CHECK REAR WINDOW DEFOGGER SWITCH LAMP
A/C and AV switch self-diagnosis is performed. Refer to AV- 3 5 , "
A/C and AV Switch Self-Diagnosis Function"
Does rear window defogger switch light?
YES >> GO TO 2.
NO >> Replace A/C and AV switch.
2. CHECK AV COMMUNICATION LINE
AV communication line check is performed. Refer to AV- 8 4 , "
A/C and AV Switch Does Not Operate"
Is rear window defogger displayed on the display?
YES >> GO TO 3.
NO >> Replace display control unit.
3. CHECK CAN COMMUNICATION LINE
CAN communication line check is performed. Refer toAV- 8 5 , "
CAN Communication Line Inspection"
OK or NG
OK >> Check condition of harness and connector.
NG >> In addition, it is necessary to check CAN communication line. Refer to AV- 8 5 , "
CAN Communica-
tion Line Inspection"
2 (B) – Ground : Continuity should exist.
PIIA6214E
1 (L) – 2 (B) : Continuity should exist.
PIIA6215E
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REAR WINDOW DEFOGGER
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REPAIRING PROCEDURE
1. Wipe broken heat wire and its surrounding area clean with a
cloth dampened in alcohol.
2. Apply a small amount of conductive silver composition to tip of
drawing pen.
Shake silver composition container before use.
3. Place ruler on glass along broken line. Deposit conductive silver
composition on break with drawing pen. Slightly overlap existing
heat wire on both sides [preferably 5 mm (0.20 in)] of the break.
4. After repair has been completed, check repaired wire for conti-
nuity. This check should be conducted 10 minutes after silver
composition is deposited.
Do not touch repaired area while test is being conducted.
5. Apply a constant stream of hot air directly to the repaired area
for approximately 20 minutes with a heat gun. A minimum dis-
tance of 3 cm (1.2 in) should be kept between repaired area and
hot air outlet.
If a heat gun is not available, let the repaired area dry for 24
hours.
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