Page 217 of 231

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
Service Manager or General
Manager can help. Almost all
problems are solved in this way.
U.S. Owners:Canadian Owners:
If you are dissatisf ied with the
decision made by the dealership’s
management, contact your Honda
Customer Service Office. When you call or write, please give
us this inf ormation:
Vehicle Identif ication Number
(see page )
Name and address of the dealer
who services your vehicle
Date of purchase
Mileage on your vehicle
Your name, address, and tele-
phone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you
In Puerto Rico and the U.S. Virgin
Islands: 206
Cust omer Service Inf ormat ion
Warrant y and Cust omer Relat ions218
CUSTOMER RELATIONS
RELATIONS AVEC LA CLIENTÉLE
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009 Honda Canada Inc.
715 Milner Avenue
Toronto, ON
M1B 2K8
Tel: 1-888-9-HONDA-9
Fax: Toll-free 1-877-939-0909
Toronto (416) 287-4776
Bella International
P.O. Box 190816
San Juan, Puerto Rico 00919-0816
Tel: (787) 250-4318
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Page 218 of 231

µ
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Your new Honda is covered by these
warranties:
covers your new vehicle, except f or
the battery, emissions control
systems and accessories, against
def ects in materials and
workmanship.
this warranty gives up
to 100 percent credit toward a
replacement battery. a seat
belt that f ails to f unction properly is
coveredfortheusefullifeof the
vehicle.
all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit. provides prorated
coverage f or a replacement battery
purchased f rom a Honda dealer.
provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Please ref er to the 2004 Warranty
Manual that came with your vehicle.
Restrictions and exclusions apply to
all these warranties. Please read the
2004 Honda Warranty Inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your Honda’s original
tires are covered by their
manuf acturer. Tire warranty inf or-
mation is in a separate booklet.
these two
warranties cover your vehicle’s emis-
sions control systems. Time, mileage,
and coverage are conditional. Please
read the warranty manual for exact
inf ormation. Honda Accessories are covered
under this warranty. Time and
mileage limits depend on the type of
accessory and other f actors. Please
read your warranty manual f or
details.
covers all Honda
replacement parts against defects in
materials and workmanship.
Warranty Coverages
Warrant y and Cust omer Relat ions
U.S. Owners
Canadian Owners
New Vehicle L imit ed Warrant yOriginal Equipment Bat t ery L imit edWarranty Seat Belt Limited Warranty
Rust Perf orat ion L imit ed Warrant y Replacement Bat t ery L imit ed
Warranty
Replacement Muf f ler L if et imeLimited Warranty
Emissions Cont rol Syst ems Def ect s Warrant y and EmissionsPerf ormance Warranty Accessory Limited Warranty
Replacement Part s L imit edWarranty
219
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Page 219 of 231
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA) in addition
to notifying American Honda Motor
Co., Inc.If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.To contact NHTSA, you may either
call the Auto Saf ety Hotline toll-f ree
at 1-800-424-9393 (or 366-0123 in
Washington D.C. area) or write to:
NHTSA, U.S. Department of
Transportation, Washington,
D.C. 20590. You can also obtain
other inf ormation about motor
vehicle safety from the Hotline.
Warrant y and Cust omer Relat ions
Reporting Saf ety Def ects (U.S. Vehicles)
220
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Page 220 of 231

ÎÎ
Î
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Î $#
The f ollowing publications covering the operation and
servicing of your vehicle can be obtained f rom Helm
Incorporated, either by f illing out the attached f orm or,
f or credit card holders, calling the toll-f ree phone number
on the f orm. For manuals prior to the year shown below,
contact Helm Incorporated, P.O. Box 07280, Detroit,
Michigan 48207, or call 1-800-782-4356.
Valid only f or sales within the U.S. Canadian owners should
contact their authorized Honda dealer.
CONT INUED
Purchasing Factory Authorized Manuals
(U.S. only)
Authorized Manuals
221
ORDER TOLL FREE: 1-800-782-4356
OR
(NOTE: For Credit Card Holder Orders Only)
MINIMUM CREDIT CARD PURCHASE $10.00
Publication
Form Number 61S5A08
61S5A08EL 61S5A30
31S5P630
31S5PQ10 HON-R Form Description
2001-2004 Honda Civic 2/4 Door Service Manual
2001-2004 Honda Civic 2/4 Door
Electrical Troubleshooting Manual 2001-2004 Honda Civic 2/4 Door
Body Repair Manual
2004 Honda Civic 2 Door Owner’s Manual
2004 Honda Civic 2 Door Quick Start Guide
Order Form for Previous Years-
Indicate Year and Model Desired Price
Each
$70.00 $50.00$44.00$34.00$12.00
FREE
PUBLICATION NUMBER VEHICLE MODEL
Name Year Qty
Price
Each Total
Price
GRAND TOTAL
HANDLING CHARGE
Mich. Purchases
Add 6% Sales Tax
TOTAL MATERIAL
$6.95Prices are subject to change without notice and without incurring
obligation. Monday-Friday 8:00 A.M. 6:00 P.M. EST
By completing this form you can order the materials desired. You can
pay by check or money order, or charge to your credit card. Mail to
Helm Incorporated at the address shown on the back of the order form.
Prices are subject to change without
notice and without incurring obligation.
Orders are mailed within 10 days. Please
allow adequate time for delivery.
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Page 221 of 231

µµ
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( % ) $
%."#)
This manual covers maintenance and recommended
procedures f or repair to engine and chassis components.
It is written f or the journeyman mechanic, but is simple
enough f or most mechanically-inclined owners to under-
stand.
This manual describes the procedures involved in the
replacement of damaged body parts.
This manual complements the Service Manual by
providing in-depth troubleshooting inf ormation f or each
electrical circuit in your vehicle.
Authorized Manuals
Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
222 NOTE: Dealers and Companies please provide dealer or company name,
and also the name of the person to whose attention the shipment should
be sent. For purchases outside U.S.A. please write to the address shown
below for a quotation.
P.O. BOX 07280·DETROIT, MICHIGAN 48207·1-800-782-4356
Customer Name Attention
Apartment Number
State & Zip Code
City
Daytime Telephone Number
Check or money order enclosed payable to Helm Inc U.S. funds only.
Do not send cash
Master
Card VISA Check here if your billing address is different
from the shipping address shown above.
Account Number Expiration: Mo. Yr.
CUSTOMER SIGNATURE DATE
Street Address No P.O. Box Number
()
These Publications cannot be returned for credit without receiving advance authorization within 14
days of delivery. On returns, a restocking fee may be applied against the original order.
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Page 222 of 231

CONT INUED
BatteryCharging System ...........................
Indicator . 56, 195
............................
Jump Starting . 191
..............................
Maintenance . 178
............................
Specif ications . 209
..............................
Bef ore Driving . 113
....................................
Belts,Seat .8,19
...........................
Beverage Holders . 87
..................................
Booster Seats . 45
Brakes
...........
Anti-lock System (ABS) . 139
.............
Break-in, New Linings . 114
....................
Bulb Replacement . 164
...........................................
Fluid . 163
.......................................
Parking . 131
.................
System Indicator . 57, 197
........................
Wear Indicators . 138
.............................
Braking System . 138
........................
Break-in, New Car . 114 ..
Brightness Control, Instruments . 66
........................
Brights, Headlights . 65
Bulb Replacement
..........................
Back-up Lights . 167
..............................
Brake Lights . 167
................
Front Parking Lights . 166
........
Front Side Marker Lights . 166
.................................
Headlights . 164
.........
High-mount Brake Light . 168
.........
Rear Side Marker Lights . 167
............................
Specif ications . 209
....................
Turn Signal Lights . 166
..............................
Bulbs, Halogen . 164
............................
Capacities Chart . 208
.............
Carbon Monoxide Hazard . 47
.............................
Carrying Cargo . 122
Cassette Player
............................................
Care . 106
...................................
Operation . 104
..............
CAUTION, Explanation of . ii
.........................................
CD Care . 101
....................................
Accessories . 120
ACCESSORY (Ignition Key
.......................................
Position) . 71
...............
Accessory Power Socket . 88
....................
Additives, Engine Oil . 152
.............................
Airbag (SRS) . 10, 22
................
Air Conditioning System . 91
.........................
Air Outlets (Vents) . 90
.......................
Air Pressure, Tires . 172
..................
High Speed Driving . 173
.........................
Normal Driving . 172
.......................
Alcohol in Gasoline . 212
......................................
Antif reeze . 157
Anti-lock Brakes (ABS)
....................
Indicator Light . 57, 139
...................................
Operation . 139
Anti-thef t Steering Column ..............................................
Lock . 71
..................................
Audio System . 94
.............
Automatic Speed Control . 110
..............
Automatic Transmission . 130
..........................
Capacity, Fluid . 208
...............
Checking Fluid Level . 160
.......................................
Shif ting . 130 .
Shif t Lever Position Indicator . 130
................
Shif t Lever Positions . 130
....................
Shif t Lock Release . 133
Index
A
B
C
I
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Page 223 of 231

................
DANGER, Explanation of . ii
................
Daytime Running Lights . 65
.................................
Dead Battery . 191 ............
Def ects, Reporting Saf ety . 220
..........................
Def og and Def rost . 93
................
Def ogger, Rear Window . 67
................
Def rosting the Windows . 93
....................................
Dimensions . 208
...............
Dimming the Headlights . 65
Dipstick
..........
Automatic Transmission . 160
..................................
Engine Oil . 118
..........................
Directional Signals . 65
........
Disc Brake Wear Indicators . 138
.....................
Disposal of Used Oil . 155
Doors
..............
Locking and Unlocking . 72
......................
Power Door Locks . 72
..........
DOT Tire Quality Grading . 210
Downshif ting, 5-speed Manual
.............................
Transmission . 128
...........
Driver and Passenger Safety . 5
...........................................
Driving . 125
....................................
Economy . 119
...................................
CD Changer . 100
.......
CD Changer Error Messege . 103
.......................
CD Error Messege . 102
.........................................
CD Player . 99
....................................
Ceiling Light . 85
........................
Certif ication Label . 206
............................................
Chains . 177
....................
Changing a Flat Tire . 183
Changing Oil
........................................
How to . 152
......................................
When to . 145
...
Charging System Indicator . 56, 195
.....................................
Child Saf ety . 29
..............................
Booster Seats . 45
...................................
Child Seats . 36
.....
Important Saf ety Reminders . 29
..........................................
Inf ants . 34
............................
Large Children . 43
.........................................
LATCH . 38
......................
Risks with Airbags . 34
.............................
Small Children . 34
.........................................
Tethers . 42
.........
Where Should a Child Sit? . 30
Child Seats ...........................
Lower Anchors . 38
..........
Tether Anchorage Points . 42 ..............................................
Clock . 108
.........................
Clock, Setting the . 108
...................................
Clutch Fluid . 163
........................
CO in the Exhaust . 213
........................................
Coat Hook . 86
............
Cold Weather, Starting in . 126
..............................
Compact Spare . 182
.................
Consumer Inf ormation . 218
.............
Controls, Instruments and . 51
Coolant
........................................
Adding . 157
....................................
Checking . 118
.........................
Proper Solution . 157
...................................
Replacing . 158
...................
Temperature Gauge . 61
Crankcase Emissions Control ........................................
System . 212
................
Cruise Control Indicator . 58
............
Cruise Control Operation . 110
..........
Customer Relations Of f ice . 218
Index
D
II
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Page 224 of 231

CONT INUED
..............................
Economy, Fuel . 119
Emergencies
............................
Jump Starting . 119
.......................................
Towing . 203
...........
Hazard Warning Flashes . 67
............
Emergencies on the Road . 182
.............
Battery, Jump Starting . 191
...........
Brake System Indicator . 197
................
Changing a Flat Tire . 183
.....
Charging System Indicator . 195
..................
Checking the Fuses . 199
.....
Low Oil Pressure Indicator . 195
...
Malf unction Indicator Lamp . 196
...
Manually Closing Moonroof . 198
..................
Overheated Engine . 192
...........................
Emergency Brake . 84
......................
Emergency Flashers . 67
......................
Emergency Towing . 203
............
Emergency Trunk Opener . 73
.......................
Emissions Controls . 212Engine
....
Coolant Temperature Gauge . 61
...........................
If it won’t start . 189 Malf unction Indicator
................................
Lamp . 58, 196
........
Oil Pressure Indicator . 56, 195
..............
Oil, What Kind to Use . 152
...............................
Overheating . 192
............................
Specif ications . 208
.......................................
Starting . 127
......................
Ethanol in Gasoline . 212
.
Evaporative Emissions Controls . 212
...............................
Exhaust Fumes . 47
Expectant Mothers, Use of Seat
........................................
Belts by . 17
.....................................
Fan, Interior . 91
Features, Comfort and
................................
Convenience . 89
....................
Filling the Fuel Tank . 115
Filters
.........................
Dust and Pollen . 169
...............................................
Oil . 154
5-speed Manual Transmission ...............
Checking Fluid Level . 162
................................
Shif ting the . 128
.............
Flashers, Hazard Warning . 67 ...................
Flat Tire, Changing a . 183
Fluids
..........
Automatic Transmission . 160
..........................................
Brake . 163
.........................................
Clutch . 163
..............
Manual Transmission . 162
..........................
Power Steering . 159
..................
Windshield Washer . 156
FM Stereo Radio .....................................
Reception . 97
..........................
Four-way Flashers . 67
Front Seat
......................................
Adjusting . 11
.........................................
Airbags . 22
.................................................
Fuel . 114
....................................
Economy . 119
......................
Fill Door and Cap . 115
...........................................
Gauge . 60
................
Octane Requirement . 114
...............................
Oxygenated . 114
........................
Reserve Indicator . 58
........................
Tank, Filling the . 115
.....................
Fuses, Checking the . 199
Index
E
F
III
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