2004 FORD CROWN VICTORIA towing

Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles:
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
•Place the transmission in N (Neutral)
•Maximum speed is 35 mph (56 km/h)
•Maximum distance is 50 miles (80 km)
If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
144

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
Roadside Emergencies
145

•Winter weather driving capability
•Wet weather driving capability
•All-Wheel Driving Capability (if applicable)
•Load Leveling Adjustment (if applicable)
When driving with the dissimilar spare tire/wheel additional caution
should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a dissimilar spare tire/wheel and seek
service as soon as possible.
Tire change procedure
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
1. Park on a level surface, activate
hazard flashers and set parking
brake.
HOOD
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Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
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2. Place gearshift lever in P (Park),
turn engine OFF and block the
diagonally opposite wheel.
3. Remove the spare tire and the
jack. The jack could be located:
•A—behind the mini spare tire or
•B—behind the full size spare
tire
On vehicles equipped with
Air Suspension, turn OFF
the Air Suspension switch prior to
jacking, hoisting or towing your
vehicle.
Refer toAir suspension systemin
theDrivingchapter of theOwner’s
Guidefor more information.
4. Remove the lug wrench from the
jack. Rotate the lug wrench socket
out from the handle.
OFF
A
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Roadside Emergencies
158

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
Before your vehicle can be towed, the air suspension control in the
luggage compartment must be turned to the OFF position (if equipped).
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2004 Crown Victoria(cro)
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USA English(fus)
Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
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Customer Assistance
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•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 88 km/h [55 mph] uses 15%
less fuel than traveling at 105 km/h [65 mph]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Maintenance and Specifications
205

Rear window defroster ...............37
Relays ................................147, 155
Remote entry system ...........75, 77
illuminated entry ......................79
locking/unlocking doors ...........76
opening the trunk .....................77
panic alarm ...............................77
replacement/additional
transmitters ...............................79
Roadside assistance ..................145
S
Safety Belt Maintenance ..........104
Safety belts (see
Safety restraints) ............91, 94–98
Safety defects, reporting ..........176
Safety restraints ..............91, 94–98
belt minder .............................100
extension assembly ................104
for adults .............................95–98
for children .............................112
lap belt ......................................99
safety belt maintenance .........104
warning light and chime ..99–100
Safety seats for children ..........115
Seat belts
(see Safety restraints) ...............91
Seats ............................................87
child safety seats ....................115
front seats .................................87
SecuriLock passive
anti-theft system ...................83–85
Servicing your vehicle ..............183
Setting the clock
AM/FM stereo ...........................27
AM/FM/CD .................................24
AM/FM/Tape ..............................28AM/FM/Tape/CD .......................22
Spark plugs,
specifications .....................226, 230
Specification chart,
lubricants ...........................228, 230
Speed control ..............................60
Starting your
vehicle ........................124–125, 127
jump starting ..........................161
Steering
speed sensitive .......................133
Steering wheel
controls ......................................63
tilting .........................................48
T
Tilt steering wheel ......................48
Tires ...........................155, 213–214
alignment ................................221
care ..........................................219
changing ..................155, 157, 161
checking the pressure ............219
label .........................................219
replacing ..................................224
rotating ....................................221
safety practices .......................224
sidewall information ...............215
snow tires and chains ............225
spare tire .........................155–156
terminology .............................214
tire grades ...............................214
treadwear ........................213, 223
Towing .......................................141
recreational towing .................144
trailer towing ..........................141
wrecker ....................................167
Traction control ........................131
Traction-lok rear axle ...............138
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Index
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