2004 FORD CROWN VICTORIA Owners Manual

Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette with CD 20
AM/FM stereo with CD 23
AM/FM stereo 26
AM/FM stereo cassette 28
CD changer 30
Climate Controls 34
Manual heating and air conditioning 34
Electronic automatic temperature control 35
Rear window defroster 37
Lights 38
Headlamps 38
Turn signal control 40
Bulb replacement 41
Driver Controls 47
Windshield wiper/washer control 47
Steering wheel adjustment 48
Power windows 57
Mirrors 58
Speed control 60
Message center 68
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 75
Table of Contents
1

Seating and Safety Restraints 87
Seating 87
Safety restraints 91
Air bags 105
Child restraints 112
Driving 124
Starting 124
Brakes 128
Traction control 131
Air suspension 133
Transmission operation 134
Vehicle loading 139
Trailer towing 141
Recreational towing 144
Roadside Emergencies 145
Getting roadside assistance 145
Hazard flasher switch 146
Fuel pump shut-off switch 146
Fuses and relays 147
Changing tires 155
Jump starting 161
Wrecker towing 167
Customer Assistance 168
Reporting safety defects (U.S. only) 176
Cleaning 177
Table of Contents
2

Maintenance and Specifications 183
Engine compartment 185
Engine oil 186
Battery 190
Fuel information 198
Air filter(s) 212
Tire Information 214
Part numbers 226
Refill capacities 227
Lubricant specifications 228
Accessories 235
Index 237
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2003 Ford Motor Company
Table of Contents
3

CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
•In Australia: www.ford.com.au
•In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
ThisOwner’s Guidedescribes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on thisOwner’s Guidewhen reselling the vehicle. It
is an integral part of the vehicle.
Fuel pump shut-off switch:In the event of an accident the
safety switch will automatically cut off the fuel supply to the
engine. The switch can also be activated through sudden vibration (e.g.
collision when parking). To reset the switch, refer to theFuel pump
shut-off switchin theRoadside Emergencieschapter.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
Introduction
4

SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury and prevent possible
damage to others, your vehicle and its equipment? In this guide, answers
to such questions are contained in comments highlighted by the warning
triangle symbol. These comments should be read and observed.
Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed to allow parts to adjust
themselves to other parts.
Drive your new vehicle at least 500 miles (800 km) before towing a
trailer.
Do not add friction modifier compounds or special break-in oils during
the first few thousand miles (kilometers) of operation, since these
additives may prevent piston ring seating. SeeEngine oilin the
Maintenance and Specificationschapter for more information on oil
usage.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
5

SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 6.0L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
theWarranty Guidethat is provided to you along with your Owner’s
Guide.
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access vehicle diagnostic information through a direct connection to your
vehicle when diagnosing or servicing your vehicle.
Event Data Recording
Other modules in your vehicle — event data recorders — are capable of
collecting and storing data during a crash or near crash event. The
recorded information may assist in the investigation of such an event.
The modules may record information about both the vehicle and the
occupants, potentially including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were buckled;
•how far (if at all) the driver was depressing the accelerator and/or the
brake pedal;
•how fast the vehicle was traveling; and
•where the driver was positioning the steering wheel.
To access this information, special equipment must be directly connected
to the recording modules. Ford Motor Company and Ford of Canada do
not access event data recorder information without obtaining consent,
unless pursuant to court order or where required by law enforcement,
other government authorities or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
6

Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
Please read the sectionSupplemental restraint system (SRS)
in theSeating and Safety Restraintschapter. Failure to follow
the specific warnings and instructions could result in personal injury.
Front seat mounted rear-facing child or infant seats should
NEVERbe placed in front of an active passenger air bag.
Notice to owners of natural gas fueled vehicles
Before you drive your vehicle, be sure to read theDedicated Natural
Gas Vehiclesupplement. This book contains important operation and
maintenance information.
Notice to owners of Severe Duty vehicles
Before you drive your vehicle, be sure to read theSevere Duty Owner’s
Guidesupplement. This book contains important operation and
maintenance information.
MIDDLE EAST/NORTH AFRICA VEHICLE SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the ones that are described
in thisOwner’s Guide;therefore, a supplement has been supplied that
complements this book. By referring to the pages in the provided
supplement, you can properly identify those features, recommendations
and specifications that are unique to your vehicle.Refer to this
Owner’s Guide for all other required information and warnings.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
7

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAir Bag-Front
Air Bag-SideChild Seat
Child Seat Installation
WarningChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemBrake Fluid -
Non-Petroleum Based
Traction ControlAdvanceTrac

Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
8