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Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette with CD 20
AM/FM stereo with CD 23
AM/FM stereo 26
AM/FM stereo cassette 28
CD changer 30
Climate Controls 34
Manual heating and air conditioning 34
Electronic automatic temperature control 35
Rear window defroster 37
Lights 38
Headlamps 38
Turn signal control 40
Bulb replacement 41
Driver Controls 47
Windshield wiper/washer control 47
Steering wheel adjustment 48
Power windows 57
Mirrors 58
Speed control 60
Message center 68
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 75
Table of Contents
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•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Modulate the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
Do not place objects on top of the instrument panel as these
objects may become projectiles in a collision or sudden stop.
REAR WINDOW DEFROSTER
The rear defroster control is located
on the instrument panel.
Press the rear defroster control to
clear the rear window of thin ice
and fog. A small LED will illuminate
when the rear defroster is activated.
The ignition must be in the ON position to operate the rear window
defroster.
The defroster turns off automatically after a predetermined amount of
time or when the ignition is turned to the OFF position. To manually
turn off the defroster, press the control again.
Activating the rear window defroster will also activate the heated mirrors
(if equipped). For more information refer toHeated outside mirrorsin
theDriver controls chapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
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Climate Controls
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To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Press and hold the tab on the
blade and slide the blade off the
wiper arm pin.
3. To attach the new wiper blade,
press and hold the tab on the blade
and slide the blade on to the wiper
arm pin. Then release the tab.
4. Replace wiper blades every 6 months for optimum performance.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
Never adjust the steering wheel when the vehicle is moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
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Window lock
The window lock feature allows only
the driver to operate the power
windows.
To lock out all the window controls
except for the driver’s press the left
side of the control. Press the right
side to restore the window controls.
POWER SIDE VIEW MIRRORS
To adjust your mirrors:
1. Select
to adjust the left
mirror or
to adjust the right
mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to
lock mirrors in place.
Heated outside mirrors
(if equipped)
Both mirrors are heated
automatically to remove ice, mist
and fog when the rear window
defrost is activated.
Do not remove ice from the
mirrors with a scraper or
attempt to readjust the mirror
glass if it is frozen in place.
These actions could cause
damage to the glass and mirrors.
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Fold-away mirrors
Pull the side mirrors in carefully
when driving through a narrow
space, like an automatic car wash.
Automatic dimming inside rear view mirror (if equipped)
Your vehicle is equipped with an
inside rear view mirror with an
auto-dimming function. The
electronic day/night mirror will
change from the normal state to the
non-glare state when bright lights
(glare) reach the mirror. When the mirror detects bright light from
behind the vehicle, it will automatically adjust (darken) to minimize
glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse)(when the mirror is on) to ensure a
bright clear view when backing up.
Do not block the sensor on the backside of the inside rear view mirror
since this may impair proper mirror performance.
Press the control to turn the mirror OFF or AUTO.
POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)
The accelerator and brake pedal
should only be adjusted when the
vehicle is stopped and the gearshift
lever is in the P (Park) position.
Press and hold the rocker control to
adjust accelerator and brake pedal.
•Press the right side of the control to adjust the pedals toward you.
•Press the left side of the control to adjust the pedals away from you.
The adjustment allows for approximately 65 mm (2.5 inches) of
maximum travel.
OFF AUTO
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 15A Audio, CD changer
2 5A Audio (optional)
3 7.5A Mirrors
4 10A Air bags
5 25A Package tray lamps and rear
flasher lamps (Police vehicle
options)
6 15A Instrument cluster warning lamps
module, Overdrive control switch,
Lighting Control Module (LCM),
A/C clutch, Analog cluster
7 10A Driver’s Door Module (DDM),
Premium radio, Start input to
police PDB (Police vehicle option)
27 25
26 2423 21
2219
20
18 16
17 1514 12
131030
32
31
28
29
11
97
8653
41
2
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
8 25A Powertrain Control Module (PCM)
power relay, Coil-on plugs, Radio
noise capacitor, Passive Anti-Theft
System (PATS)
9 5A Transmission range sensor
10 10A Rear window defrost, Heated
mirrors
11 5A Traction control indicator relay
(ABS w/traction control only)
12 15A Multi-function switch for
turn/hazard lamps
13 5A Radio
14 10A Anti-lock Brake System (ABS),
Instrument Cluster
15 15A Speed control module, Power
relay coil (Police vehicle option),
LCM, EATC blower motor relay,
Door lock switch illumination,
Heated seat switch, Moonroof
16 15A Reversing lamps, Shift lock, DRL
module, VAP Steering, Electronic
day/night mirror, Overhead
console, Air suspension, Climate
control, Heated seat module,
Speed chime module (GCC only),
DDM, Back-up lamps
17 7.5A Wiper motor
18—Not used
19 15A Brake lamps, Brake signal for
PCM, ABS and speed control
module, DDM
20 20A Spot lamp (Police vehicle option)
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Cleaning
Cleaning
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