TROUBLE DIAGNOSIS
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How to Perform Trouble Diagnosis for Quick and Accurate RepairBJS000FS
WORK FLOW
SYMPTOM TABLE
*1AT C - 5 4 , "Operational Check"
SHA900E
Symptom Reference Page
A/C system does not come on. Go to Trouble Diagnosis Procedure for A/C System.ATC-56, "
Power
Supply and
Ground Circuit for
Auto Amp."
A/C system cannot be controlled.Go to Integrated Display System.
Go to Integrated Color Display System.AV- 5 8 , "
Unable to
Operate System
with A/C and AV
Switch" (Inte-
grated display sys-
tem), AV-97,
"Unable to Oper-
ate System with A/
C and AV Switch"
(Integrated color
display system)
Air outlet does not change.
Go to Trouble Diagnosis Procedure for Mode Door Motor. (LAN)AT C - 6 3 , "
Mode
Door Motor Cir-
cuit"Mode door motor does not operate normally.
Discharge air temperature does not change.
Go to Trouble Diagnosis Procedure for Air Mix Door Motor. (LAN)ATC-66, "
Air Mix
Door Motor Cir-
cuit"Air mix door motor does not operate nor-
mally.
Intake door does not change.
Go to Trouble Diagnosis Procedure for Intake Door Motor. (LAN)AT C - 6 9 , "
Intake
Door Motor Cir-
cuit" Intake door motor does not operate normally.
Blower motor operation is malfunctioning. Go to Trouble Diagnosis Procedure for Blower Motor.ATC-72, "
Blower
Motor Circuit"
Magnet clutch does not engage. Go to Trouble Diagnosis Procedure for Magnet Clutch.AT C - 7 8 , "Magnet
Clutch Circuit"
Insufficient cooling Go to Trouble Diagnosis Procedure for Insufficient Cooling.AT C - 8 4 , "Insuffi-
cient Cooling"
Insufficient heating Go to Trouble Diagnosis Procedure for Insufficient Heating.AT C - 9 1 , "Insuffi-
cient Heating"
Noise Go to Trouble Diagnosis Procedure for Noise.ATC-92, "Noise"
Self-diagnosis cannot be performed. Go to Trouble Diagnosis Procedure for Self-diagnosis.AT C - 9 4 , "Self-
diagnosis"
Memory function does not operate. Go to Trouble Diagnosis Procedure for Memory Function.AT C - 9 5 , "Memory
Function"
ATC-50
TROUBLE DIAGNOSIS
12. CHECK CAN COMMUNICATION ERROR
1. Press intake switch.
2. CAN communication error between the unified meter and A/C
amp. and the display unit or display control unit can be detected
as self-diagnosis results. (If plural errors occur, the display of
each error will blink twice for 0-5 second intervals.) .
OK or NG
OK >> 1. Turn ignition switch OFF or AUTO switch ON.
2. INSPECTION END
NG >> Go to CAN communication. Refer to LAN-49, "
CAN Sys-
tem Specification Chart" .
Unified meter and A/C amp. - Display unit or Display
control unit.
13. CHECK MALFUNCTIONING SENSOR
Refer to the following chart for malfunctioning code No.
(If two or more sensors malfunction, corresponding code Nos. blink respectively twice.)
*1: Perform self-diagnosis STEP-2 under sunshine.
When performing indoors, aim a light (more than 60 W) at sunload sensor, otherwise code No. 25 will indicate
despite that sunload sensor is functioning properly.
*2: AT C - 9 6 , "
DIAGNOSIS PROCEDURE FOR AMBIENT SENSOR" .
*3: ATC-100, "
DIAGNOSIS PROCEDURE FOR IN-VEHICLE SENSOR" .
*4: ATC-105, "
DIAGNOSIS PROCEDURE FOR INTAKE SENSOR" .
*5: ATC-102, "
DIAGNOSIS PROCEDURE FOR SUNLOAD SENSOR" .
*6: AT C - 6 8 , "
DIAGNOSIS PROCEDURE FOR AIR MIX DOOR MOTOR PBR" .
>> INSPECTION END
RJIA1762E
Code No. Malfunctioning sensor (Including circuits) Reference page
21 / −21 Ambient sensor *2
22 / −22 In-vehicle sensor *3
24 / −24 Intake sensor *4
25 / −25
Sunload sensor
*1*5
26 / −26 Air mix door motor PBR (Driver side)
*6
27 / −27 Air mix door motor PBR (Passenger side)
PJIA0022E
TROUBLE DIAGNOSIS
ATC-51
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AT C
14. CHECK MALFUNCTIONING DOOR MOTOR POSITION SWITCH
Mode and/or intake door motor PBR(s) is/are malfunctioning.
(If two or more mode or intake doors are out of order, corresponding code numbers blink respectively twice.)
*1: If mode door motor harness connector is disconnected, the following display pattern will appear.
31 → 32 → 33 → 34 → 35 → 36 → Return to 31
*2: If intake door motor harness connector is disconnected, the following display pattern will appear.
37 → 38 → 39 → Return to 37
*3: FOOT position during automatic control. Refer to AT C - 5 3 , "
AUXILIARY MECHANISM: FOOT POSITION
SETTING TRIMMER" .
*4: AT C - 6 5 , "
DIAGNOSIS PROCEDURE FOR MODE DOOR MOTOR" .
*5: AT C - 7 1 , "
DIAGNOSIS PROCEDURE FOR INTAKE DOOR MOTOR" .
>> INSPECTION END
Code No. *1 *2Mode or intake door position Reference page
31 VENT
Mode door motor *4 32 B/L 1
33 B/L 2
34
FOOT
*3
35 D/F
36 DEF
37 FRE
Intake door motor *5 38 20% FRE
39 REC
RJIA0494E
POWER DOOR LOCK SYSTEM
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Trouble Diagnosis Chart by SymptomBIS000W4
Always check the “Work Flow” before troubleshooting. Refer to BL-29, "Work Flow" .
Symptom Diagnoses service procedureReference
page
All door lock actuator does not operate1. Check BCM power supply and ground cir-
cuit BL-32
2. Check door lock and unlock switchBL-37
3. Check door unlock sensorBL-42
4. Check door lock actuator output signalBL-39
5. Replace BCMBCS-16
Key reminder door system does not operate properly.1. Check key switchBL-352. Check door switchBL-33
3. Replace BCMBCS-16
Power door lock does not operate with door lock and unlock switch.1. Check door lock and unlock switchBL-372. Replace BCMBCS-16
Power door lock does not operate with driver side door lock knob or
door key cylinder operation.
(Power door lock operate properly with door lock and unlock switch.)1. Check door unlock sensorBL-42
2. Replace BCMBCS-16
Specific door lock actuator does not operate. Check door lock actuator circuitBL-40
BL-56
REMOTE KEYLESS ENTRY SYSTEM
Work FlowBIS000WN
1. Check the symptom and customer's requests.
2. Understand outline of system. Refer to BL-46, "
System Description" .
3. Confirm that power door lock system operates normally.
Refer to BL-21, "
POWER DOOR LOCK SYSTEM" .
4. Repair or replace any malfunctioning parts.
Refer to BL-56, "
Trouble Diagnosis Symptom Chart" .
5. Does remote keyless entry system operate normally? If Yes, GO TO 6. If No, GO TO 4.
6. INSPECTION END
Trouble Diagnosis Symptom ChartBIS000WO
NOTE:
Always check the “Work Flow” before troubleshooting. Refer to BL-56, "Work Flow" .
Always check key fob battery before replacing key fob.
Symptom Diagnoses/service procedureReference
page
All function of remote keyless entry system do not
operate.1. Check key fob battery and function.BL-57
2. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
3. Replace BCM.BCS-16
The new ID of key fob cannot be entered.1. Check key fob battery and function.BL-57
2. Check key switch.BL-63
3. Check door switch.BL-59
4. Check ACC switch.BL-58
5. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
6. Replace BCM.BCS-16
Door lock or unlock does not function with key fob.
(Power door lock system is “OK”.)1. Check key fob battery and function.BL-57
2. Replace key fob. Refer to ID Code Entry Procedure.
NOTE:
If the result of key fob function check with CONSULT-II is OK, key
fob is not malfunctioning.BL-64
3. Replace BCM.BCS-16
Hazard reminder does not activate properly when
pressing lock or unlock button of key fob.1. Check hazard reminder mode.*
*: Hazard reminder mode can be changed.
First check the hazard reminder setting.BL-54
2. Check hazard function.BL-64
3. Replace BCM.BCS-16
Auto door lock operation does not activate properly.
(All other remote keyless entry system function is
OK.)1. Check auto door lock operation mode.*
*: Auto door lock operation mode can be changed.
First check the auto door lock operation setting.BL-54
2. Replace BCM.BCS-16
Map lamp and ignition keyhole illumination opera-
tion does not activate properly.1. Check map lamp and ignition keyhole illumination operation.BL-64
2. Replace BCM.BCS-16
INTELLIGENT KEY SYSTEM
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CONSULT-II Functions (INTELLIGENT KEY)BIS001TD
CONSULT-II can display each diagnostic item using the diagnostic test modes as shown below.
CONSULT-II Inspection ProcedureBIS001TE
CAUTION:
If CONSULT-II is used with no connection CONSULT-II CONVERTER, malfunctions might be detected
in self-diagnosis depending on control unit which performs CAN Communication.
BASIC OPERATION
Refer to GI-34, "CONSULT-II Start Procedure" .
CONSULT-II Application ItemsBIS001TF
SELF-DIAGNOSTIC RESULTS
*: It is possible to display it only with the program card for engine immobilizer system.
DATA MONITOR
Part to be diagnosed Test item, Diagnosis mode Description
Intelligent KeyWORK SUPPORT Changes settings for each function.
SELF-DIAG RESULTS Intelligent Key unit performs CAN communication diagnosis.
DATA MONITOR Displays Intelligent Key unit input data in real time.
CAN DIAGNOSTIC SUPPORT
MONITORThe results of transmit/receive diagnosis of CAN Communication can
be read.
ACTIVE TESTOperation of electrical loads can be checked by sending driving signal
to then.
ECU PART NUMBER Displays Intelligent Key unit part No.
DTC Self-diag results Description Diagnosis procedureReference
page
U1000 CAN COMM CIRCUITMalfunction is detected in CAN communica-
tion.Check CAN communica-
tion system.BL-100
U1010 CONTROL UNIT (CAN) Intelligent Key unit internal malfunctionCheck CAN communica-
tion system.BL-100
B2013*STRG COMM CIRCUITMalfunction is detected in communication of
Intelligent Key unit and steering lock unit.Check steering lock unit.BL-115
B2552*INTELLIGENT KEY Intelligent Key unit internal malfunctionReplace Intelligent Key
unit.BL-117
B2590*DISCORD BCM - I-KEY Malfunction is detected in immobilizer system. Check NATS.BL-139
Monitor item Content
PUSH SW Indicates [ON/OFF] condition of ignition knob switch.
KEY SW Indicates [ON/OFF] condition of key switch.
DR REQ SW Indicates [ON/OFF] condition of door request switch (driver side).
AS REQ SW Indicates [ON/OFF] condition of door request switch (passenger side).
BD/TR REQ SW Indicates [ON/OFF] condition of trunk opener request switch.
IGN SW Indicates [ON/OFF] condition of ignition switch in ON position.
ACC SW Indicates [ON/OFF] condition of ignition switch in ACC position.
DOOR STAT SW Indicates [ON/OFF] condition of stop lamp switch.
STOP LAMP SW Indicates [ON/OFF] condition of door unlock sensor.
P RANGE SW* Indicates [ON/OFF] condition of park position switch.
DOOR LOCK SIG* Indicates [ON/OFF] condition of door lock signal from Intelligent Key remote controller button.
DOOR UNLOCK SIG* Indicates [ON/OFF] condition of door unlock signal from Intelligent Key remote controller button.
KEYLESS TRUNK* Indicates [ON/OFF] condition of trunk open signal from Intelligent Key remote controller button.
BL-96
INTELLIGENT KEY SYSTEM
Trouble Diagnosis Symptom ChartBIS000XC
ALL FUNCTIONS OF THE INTELLIGENT KEY ARE NOT OPERATING
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II. Refer to BL-94, "WORK
SUPPORT" .
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
REMOTE KEYLESS ENTRY FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II. Refer to BL-94, "WORK
SUPPORT" .
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
Symptom Diagnoses service procedure Reference page
All Intelligent Key function does not operate.1.Use CONSULT-II to check if the Intelligent Key has
been registeredBL-94
2.Check Intelligent Key unit power supply and ground
circuitBL-100
3. Check CAN communicationBL-100
4. Replace Intelligent Key unitBL-117
Symptom Diagnoses service procedure Reference page
Either one of the remote keyless entry function
do not operate.Replace Intelligent Key unitBL-117
INTELLIGENT KEY SYSTEM
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DOOR LOCK FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
All doors are closed.
TRUNK OPEN FUNCTION MALFUNCTION
NOTE:
Before performing the diagnosis in the following table, check “Diagnosis Procedure”. Refer to BL-91,
"Diagnosis Procedure" .
Make sure that vehicle is under the condition shown in “Conditions of vehicle” before starting diagnosis,
and check each symptom.
If the following “symptoms” are detected, check systems shown in the “Diagnoses service procedure” col-
umn in this order.
Conditions of Vehicle (Operating Conditions)
Intelligent key function (I-KEY FUNCTION) is ON when setting on CONSULT-II.
Mechanical key is not inserted into ignition knob.
Ignition knob is not depressed.
Symptom Diagnoses service procedure Reference page
Door lock/unlock do not operate using request
switch operated.1.Check Intelligent Key unit power supply and ground
circuitBL-100
2. Check CAN communicationBL-100
3. Check door switchBL-105
4. Check key switch (Intelligent Key unit input)BL-101
5. Check ignition knob switchBL-103
6. Replace Intelligent Key unitBL-117
Door lock/unlock does not operate when
request switch (driver side) is operate.1. Check door request switchBL-1092. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117
Door lock/unlock does not operate when
request switch (passenger side) is operate.1. Check door request switchBL-1092. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117
Symptom Diagnoses service procedure Reference page
Trunk open function does not operate when
trunk opener request switch is operated.1. Check door request switchBL-109
2. Check outside key antennaBL-112
3. Replace Intelligent Key unitBL-117