In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
Cleaning
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•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found in your vehicle scheduled maintenance guide.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
0.4 km/L [1 mpg] is lost for every 180 kg [400 lb] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski/luggage racks) may
reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
12–16 km (8–10 miles) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
Maintenance and Specifications
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Box Aluminum Rack cargo storage systems (Trac Rac)
Daytime running lights (DRL)
Electrochromic inside mirror with compass
Electrochromic inside mirror with compass and temperature display
Fog lights
Battery Warmer
Highway safety and first aid kit
Pickup box rails
Running boards and tubular running bars
Running boards diamond plate
Speed control
Towing mirrors
Trailer hitch, Class IV
Trailer hitch bars and balls
Trailer hitch mounted bike carrier
Trailer wiring harness
Protection and appearance equipment
Air bag anti-theft locks
All weather vinyl floor mats
Bed mat
Bed hooks
Bed mats
Bedliners
Carpet floor mats
Cap (hard, color keyed–Leer supplier branded)
Cap (commercial–Leer supplier branded)
Cleaners, waxes and polishes
Diamond plate bed rail caps
Diamond plate front box protection
Diamond plate splash guards
Diamond plate tool box
Accessories
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Inspection/maintenance (I/M)
testing ........................................239
Instrument panel
cleaning ...................................212
cluster ........................................12
lighting up panel and
interior .......................................41
J
Jump-starting your vehicle ......193
K
Keyless entry system
autolock .....................................70
Keys
positions of the ignition .........110
L
Lamps
autolamp system .......................39
bulb replacement
specifications chart ..................42
cargo lamps ...............................41
daytime running light ...............40
fog lamps ...................................40
headlamps .................................39
headlamps, flash to pass ..........41
instrument panel, dimming .....41
interior lamps ...........................42
replacing bulbs ...................42–48
Lane change indicator
(see Turn signal) ........................41
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........115
speed control ............................59
Load limits .................................144
GAWR ......................................144
GVWR ......................................144trailer towing ..........................144
Loading instructions .................145
Locks
autolock .....................................70
childproof ..................................66
Lubricant specifications ...258, 261
Lumbar support, seats ...............76
M
Manual transmission .................124
fluid capacities ........................254
lubricant specifications ..........261
reverse .....................................125
Message center ...........................60
english/metric button ...............61
menu button .............................61
Mirrors .........................................51
fold away ...................................56
heated ........................................55
side view mirrors (power) .......54
Moon roof ....................................52
Motorcraft parts ................234, 254
O
Octane rating ............................233
Oil (see Engine oil) ..................219
Overdrive .....................................50
P
Parking brake ............................116
Parts (see Motorcraft parts) ....254
Pedals (see Power adjustable
foot pedals) .................................57
Power adjustable foot pedals .....57
Index
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Power distribution box
(see Fuses) ...............................178
Power door locks ..................65, 70
Power point .................................53
Power steering ..........................117
fluid, checking and adding ....240
fluid, refill capacity ................254
fluid, specifications .........258, 261
Power Windows ...........................53
Preparing to drive your
vehicle ........................................117
R
Radio ..........................20, 22, 25, 29
Relays ........................................177
Remote entry system .................67
illuminated entry ......................70
locking/unlocking doors ...........65
Reverse sensing system ...........126
Roadside assistance ..................175
S
Safety belts (see Safety
restraints) ........................77–81, 83
Safety defects, reporting ..........208
Safety restraints ....................77–83
belt minder ...............................85
cleaning the safety belts ..........89
extension assembly ..................89
for adults .............................78–81
for children ...............................99
lap belt ......................................84
warning light and chime ..........85
Safety seats for children ..........102
Seat belts (see Safety
restraints) ....................................77Seats ............................................72
child safety seats ....................102
cleaning ...................................213
Servicing your vehicle ..............216
Snowplowing .................8, 171–173
Spare tire
(see Changing the Tire) ...........182
Spark plugs,
specifications .....................254, 261
Special notice ................................9
ambulance conversions ..............8
diesel-powered vehicles .............8
four-wheel drive
vehicles ............................173–174
utility-type vehicles ....................8
Specification chart,
lubricants ...........................258, 261
Speed control ..............................57
Starting your
vehicle ........................110–111, 113
jump starting ..........................193
Steering wheel
tilting .........................................50
T
Tailgate ........................................64
Tires ...................................247–249
changing ..........................182, 185
checking the pressure ............249
replacing ..................................252
rotating ....................................250
snow tires and chains ............253
tire grades ...............................248
treadwear ................................248
Towing .......................................145
trailer towing ..........................145
wrecker ....................................198
Index
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Traction-lok rear axle ...............117
Transfer case
fluid checking .........................246
Transmission
automatic operation .........50, 118
fluid, checking and adding
(automatic) .............................242
fluid, checking and adding
(manual) .................................245
fluid, refill capacities ..............254
lubricant specifications ..258, 261
manual operation ....................124
Turn signal ..................................41
V
Vehicle dimensions ...................261Vehicle Identification Number
(VIN) ..........................................270
Vehicle loading ..........................144
Ventilating your vehicle ...........114
W
Warning lights (see Lights) .......12
Washer fluid ..............................219
Water, Driving through .............143
Windows
power .........................................53
Windshield washer fluid and
wipers ..........................................49
checking and adding fluid .....219
replacing wiper blades .............49
Wrecker towing .........................198
Index
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