2003 FORD F350 phone

CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a variety of console features. These
include:
•Utility compartment with
cassette/CD holder
•Coin holder
•Pen holder
•Writing surface
Use only soft cups in the
cupholder. Hard objects can
injure you in a collision.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver’s first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
TRIP COMPUTER (IF EQUIPPED)
The trip computer tells you about the condition of your vehicle through
a constant monitor of vehicle systems. You may select display features on
the trip computer for a display of status.
The appearance of your vehicle’s trip computer may differ depending on
your vehicle’s option package, but the functions are the same.
The trip computer only operates with the ignition in the ON position.
Trip computer features are as follows:
Driver Controls
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.ford.com
In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
In order to help you service your Ford or Lincoln Mercury vehicle, please
have the following information available when contacting a Customer
Relationship Center:
•Your telephone number (home and business)
•The name of the dealer and the city where the dealership is located
•The year and make of your vehicle
•The date of vehicle purchase
•The current odometer reading
•The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
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•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
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before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board’s decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086–5120
1–800–428–3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
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SCRATCHES
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
CONDITIONING
Bottles of King Ranch Leather Conditioner are available at the King
Ranch Saddle Shop. Visit the Web site atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King Ranch Leather Conditioner, use another premium
leather conditioner.
•Apply your first conditioning treatment within six months of taking
delivery of your vehicle. Condition twice yearly in order to replenish
lost oils and revitalize the aroma, suppleness and resilience of the
leather.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS
Your Ford, Lincoln or Mercury dealer has many quality products available
to clean your vehicle and protect its finishes. These quality products
have been specifically engineered to fulfill your automotive needs; they
are custom designed to complement the style and appearance of your
vehicle. Each product is made from high quality materials that meet or
exceed rigid specifications. For best results, use the following products
or products of equivalent quality:
Motorcraft Custom Clearcoat Polish (ZC–8–A)
Ford Custom Vinyl Protectant* (not available in Canada)
(F2AZ—19530–A)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Vinyl Conditioner (Canada only) (CXC-94)
Cleaning
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Door edge guards
Fender flares
Flat splash guards
Front end covers (full)
Hood deflectors
Leather wrap steering wheel
Locking gas cap
Lubricants and oils
Molded splash guards
Rear window deflector
Side window air deflectors
Stainless steel grill insert
Tailgate covers (Diamond plate)
Tonneau cover (soft)
Tonneau cover (hard, color keyed–Leer supplier branded)
Touch-up paint
Truck cover (full vehicle)
Universal floor mats
Wheels
Wheel covers
Wood trim - interim applique
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
Accessories
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A
Accessory delay ..........................54
Air bag supplemental restraint
system ..........................................90
and child safety seats ..............92
description ................................90
disposal ......................................94
driver air bag ............................92
indicator light ...........................93
operation ...................................92
passenger air bag .....................92
passenger deactivation
switch ........................................95
Air cleaner filter .......246–247, 254
Ambulance packages ....................8
Antifreeze
(see Engine coolant) ................224
Anti-lock brake system
(see Brakes) ..............................115
Audio system
(see Radio) ................20, 22, 25, 29
Automatic transmission ............118
driving an automatic
overdrive .........................119, 121
fluid, adding ............................242
fluid, checking ........................242
fluid, refill capacities ..............254
fluid, specification ..................261
Auxiliary power point .................53
Axle
lubricant specifications ..258, 261
refill capacities ........................254
traction lok ..............................117
B
Battery .......................................222
acid, treating emergencies .....222jumping a disabled battery ....193
maintenance-free ....................222
replacement, specifications ...254
servicing ..................................222
BeltMinder ...................................85
Brakes ........................................114
anti-lock ...................................115
anti-lock brake system (ABS)
warning light ...........................115
fluid, checking and adding ....241
fluid, refill capacities ..............254
fluid, specifications .........258, 261
lubricant specifications ..258, 261
parking ....................................116
shift interlock ..........................118
Bulbs ............................................42
C
Calculating load ........................145
Capacities for refilling fluids ....254
Cassette tape player ...................29
CD changer .................................32
CD-single premium .........20, 22, 25
Cell phone use ............................60
Certification Label ....................269
Child safety restraints ................99
child safety belts ......................99
Child safety seats ......................102
attaching with tether straps ..106
in front seat ............................104
in rear seat ..............................104
Cleaning your vehicle
engine compartment ..............210
instrument panel ....................212
interior .....................................212
interior trim ............................212
plastic parts ............................211
Index
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