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Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
•The hazard lights control is
located on top of the steering
column.
•Depress hazard lights control to
activate all hazard flashers
simultaneously.
•Depress control again to turn the
flashers off.
FUEL PUMP SHUT-OFF SWITCH
FUEL
RESET
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
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The fuel pump shut-off switch is
located in the left rear quarter trim
panel, near the liftgate. The switch
is located behind two access panels;
the second panel has a tab that
needs to be pushed down to remove
the access panel door.
The fuel pump shut-off switch has a
red reset button on top of it and is
located beneath the air suspension
switch (if equipped). If the vehicle
is not equipped with air suspension,
the fuel pump shut-off switch’s red
reset button will still be visible
behind this access panel.
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Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey———
3A Violet Violet———
4A Pink Pink———
5A Tan Tan———
7.5A Brown Brown———
10A Red Red———
15A Blue Blue———
20A Yellow Yellow Yellow Blue Blue
15
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
28 5A* SecuriLock transceiver
29 30A* Trailer tow electric brake controller
30 30A* BSM (door locks), Liftgate glass release
relay, Liftgate glass release motor,
Door/Liftgate locks, Parklamps relay
(BSM), Headlamps relay (BSM), Door
lock/Unlock relay (BSM)
31 25A* Radio
32 15A* CMS, Transmission solenoids
33 20A* Canister vent solenoid, EVR CC, HEGOs,
VMV solenoid, IMTV solenoid, A/C clutch
relay coil
34 20A* PCM, Fuel injectors, Idle air control (IAC)
solenoid, Mass air flow sensor
35 20A* Instrument cluster high beam indicator,
High beam headlamps
36 10A* Trailer tow right turn lamp
37 20A* Cargo area power point
38 25A* Rear wiper motor, Washer pump (rear
window wash)
39 20A* Instrument panel or floor console power
point, Rear console power point
40 20A* Headlamp switch, High beam relay coil, LH
low beam fuse # 25, LH low beam fuse #
23, BSM (autolamps headlamp relay), DRL
41 20A* Cigar lighter, OBD II Connector
42 10A* Trailer tow left turn lamp
101 30A** Starter relay, Starter solenoid
102 30A** Ignition switch, Starter solenoid
103 30A** ABS module (pump motor)
104 30A** LH 3rd row power seat
105 30A** Spare
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Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse Panel
Description
R05 T/T battery
charge relayTT 7 wire connector, Battery charge
R06 Front blower
relayBlower motor, Blower motor speed control
(EATC)
R201 T/T park
lamp relayTrailer tow park lamps feed
R202 Fog lamp
relayFront fog lamps
R203 PCM relay Fuse # 32, Fuse # 33, Fuse # 34, Fuel
pump relay, PCM solenoids and sensors
R301 T/T back-up
lamp relayBack-up lamps, TT connector (back-up
lamps), Electrochromic mirror
R302 Speed
control relayElectric cooling fan clutch, Speed control
servo
R303 Fuel pump
relayFuel pump shut-off switch, PCM fuel
pump monitor, Fuel pump
R304 Battery
saver relayRail lamps, Vanity mirror lamps, Dome
lamp, Glove box lamp, Instrument cluster
R305 Horn relay Dual note horn
* Mini Fuses ** Maxi Fuses
CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
The use of tire sealants is not recommended and may compromise the
integrity of your tires. The use of tire sealants may also affect your tire
pressure monitoring system (if equipped).
Spare tire information
Your vehicle is equipped with a spare tire that may be used as a spare or
a regular tire. The spare is identical to the other tires on your vehicle,
although the wheel may not match.
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4. Make the final connection of the negative (-) cable to the jump
starting stud located in the rear of the engine compartment, near the
battery.Do notuse fuel lines, engine rocker covers or the intake
manifold asgroundingpoints.
Do not connect the end of the second cable to the negative (-)
terminal of the battery to be jumped. A spark may cause an
explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–+–
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM (CANADA
ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Detail Wash (ZC-3–A), which is available from your
dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained body-side cladding,
roof racks, bumper step surfaces, mirror housings or the windshield
cowl area. The paint sealant will“gray”or stain the parts over time.
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259