
Then, shut the engine off and close the window almost
all the way to preserve the heat. Start the engine
again and repeat this only when you feel really
uncomfortable from the cold. But do it as little as
possible. Preserve the fuel as long as you can. To help
keep warm, you can get out of the vehicle and do
some fairly vigorous exercises every half hour or so until
help comes.
If You Are Stuck: In Sand, Mud, Ice
or Snow
In order to free your vehicle when it is stuck, you will
need to spin the wheels, but you don't want to spin your
wheels too fast. The method known as ªrockingº can
help you get out when you're stuck, but you must
use caution.
{CAUTION:
If you let your tires spin at high speed, they
can explode, and you or others could be
injured. And, the transmission or other parts of
the vehicle can overheat. That could cause an
engine compartment ®re or other damage.
When you are stuck, spin the wheels as little
as possible. Do not spin the wheels above
35 mph (55 km/h) as shown on the
speedometer.
Notice:Spinning your wheels can destroy parts of
your vehicle as well as the tires. If you spin the
wheels too fast while shifting your transmission
back and forth, you can destroy your transmission.
For more information about using tire chains on your
vehicle, see
Tire Chains on page 5-78.
4-52

Loading Your Vehicle
The Certi®cation/Tire label is found on the rear edge of
the driver's door or in the Incomplete Vehicle
Document in the cab.
The label shows the size of your original tires and the
in¯ation pressures needed to obtain the gross weight
capacity of your vehicle. This is called the GVWR (Gross
Vehicle Weight Rating). The GVWR includes the
weight of the vehicle, all occupants, fuel and cargo.The Certi®cation/Tire label also tells you the maximum
weights for the front and rear axles, called Gross
Axle Weight Rating (GAWR). To ®nd out the actual loads
on your front and rear axles, you need to go to a
weigh station and weigh your vehicle. Your dealer can
help you with this. Be sure to spread out your load
equally on both sides of the centerline.
Never exceed the GVWR for your vehicle, or the GAWR
for either the front or rear axle.
The Certi®cation/Tire label also contains information
about your Front Axle Reserve Capacity. See ªFront
Axle Reserve Capacity²later in this section.
And, if you do have a heavy load, you should spread
it out.{CAUTION:
In the case of a sudden stop or collision,
things carried in the bed of your truck could
shift forward and come into the passenger
area, injuring you and others. If you put things
in the bed of your truck, you should make sure
they are properly secured.
4-58

Here are some guidelines for safely carrying a snow
plow on your vehicle:
·Make sure the weight on the front and rear axles
doesn't exceed the axle rating for each.
·For the front axle, if more cargo or passengers
must be carried, appropriate counter ballast must be
installed rear of the rear axle. Counter ballast
must be properly secured so it won't move during
driving.
·Follow the snow plow manufacturer's
recommendations regarding rear ballast. Rear
ballast may be required to ensure a proper front and
rear weight distribution ratio, even though the
actual weight at the front axle may be less than the
front axle rating.
·The snow plow manufacturer or installer can assist
you in determining the amount of rear ballast
required, to help make sure your snowplow/vehicle
combination does not exceed the GVW rating,
the front and rear axle ratings, and the front and
rear weight distribution ratio.
·The total vehicle must not exceed the GVW rating.
Q:What is front axle reserve capacity, and how do
I calculate it?
A:Front axle reserve capacity is the difference
between your front GAWR and the front axle weight
of your truck with full fuel and passengers.
Basically, it's the amount of weight you can add to
your front axle before reaching your front GAWR.
The front axle reserve capacity for your vehicle can be
found in the lower right corner of the Certi®cation/Tire
label, as shown.
United States
Canada
4-62

Q:What is total vehicle reserve capacity?
A:This is the difference between your GVWR and
the weight of your truck with full fuel and
passengers. It's the amount of weight you can add
to your vehicle before reaching your GVWR.
Keep in mind that reserve capacity numbers are
intended as a guide when selecting the amount of
equipment or cargo your truck can carry. If you
are unsure of your truck's front, rear or total weight,
go to a weigh station and weigh your vehicle.
Your dealer can also help you with this.
The total vehicle reserve capacity for your vehicle
can be found in the lower right corner of the
Certi®cation/Tire label as shown previously.
See your dealer for additional advice and information
about using a snow plow on your vehicle. Also,
see
Loading Your Vehicle on page 4-58.
Truck-Camper Loading Information
Notice:If your vehicle is equipped with the SS trim
package, do not install a truck-camper or your
vehicle could be damaged.
This label is inside the glove box. It will tell you if your
vehicle can carry a slide-in camper, how much of a load
your vehicle can carry, and how to correctly spread
out the load. Also, it will help you match the right slide-in
camper to your vehicle.
When you carry a slide-in camper, the total cargo load
of your vehicle is the weight of the camper, plus
·everything else added to the camper after it left the
factory,
·everything in the camper and
·all the people inside.
The Cargo Weight Rating (CWR) is the maximum
weight of the load your vehicle can carry. It doesn't
include the weight of the people inside. But, you
can ®gure about 150 lbs. (68 kg) for each seat.
The total cargo load must not be more than your
vehicle's CWR.
4-65

RoadsideCourtesy Careprovides:
·RoadsideBasic Careservices (as outlined
previously)
Plus:
·FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
·FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
·FREE Flat Tire Service (spare installed on the road)
·FREE Jump Start (at home or on the road)
·FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet offers Courtesy Transportation for customers
needing warranty service. Courtesy Transportation
will be offered in conjunction with the coverage provided
by the Bumper-to-Bumper New Vehicle Limited
Warranty to eligible purchasers of 2003 Chevrolet
passenger cars and light duty trucks. (See your selling
dealer for details.)
Courtesy Careis available to retail and retail lease
customers operating 2003 and newer Chevrolet vehicles
for a period of 3 years/36,000 miles (60 000 km),
whichever occurs ®rst. All
Courtesy Careservices must
be pre-arranged by Chevrolet Roadside or dealer
service management.
Basic CareandCourtesy Careare not part of or included
in the coverage provided by the New Vehicle Limited
Warranty. Chevrolet reserves the right to modify or
discontinue
Basic CareandCourtesy Careat any time.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service.
When roadside services are required, our advisors will
explain any payment obligations that may be incurred
for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor;
·Vehicle Identi®cation Number (VIN)
·License plate number
·Vehicle color
·Vehicle location
·Telephone number where you can be reached
·Vehicle mileage
·Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6

Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of $30.00 per day supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Pleasecontact you dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
General Motors.
7-8