2002 MERCEDES-BENZ G500 service

199 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index During this time you will hear a chirp and voice contact
will be interrupted. Voice contact will resume once the
retransmission is completed. Once a call is concluded, a
chirp will be heard and the appropriate indicator lamp
will stop flashing. The COMAND system operation will
resume.
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the COMAND
system audio is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.
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201 Tele Aid
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident
to the police who will issue a numbered incident report.
Pass this number on to the Mercedes-Benz Response
Center.
The Response Center will then attempt to covertly
contact the vehicle’s Tele Aid system. Once the vehicle
is located, the Response Center will contact the local
Law Enforcement and you. The vehicle’s location will
only be provided to Law Enforcement.
Info Services (optional, except Canada)
Info Services categories include news, sports, stocks,
weather and calendar reminders. Choices can be
selected via www.mbusa.com or by calling 1-800-FOR-
MERcedes.
To request Info Services, press the SVC button on the
COMAND system, then select “SEND NEW REQUEST
FOR INFO SERVICE”. “NEW INFO SERVICE REQUEST
TRANSMITTED” will appear in the COMAND display
and call status messages will appear in the
multifunction display.Once information is available, the message “NEW INFO
RECEIVED – READ LATER WHEN STOPPED?” will
appear. Select “Yes”. With the vehicle stopped in a safe
location press SVC, then select “View Info Service of
mm.dd.yyyy hh.mm”. Messages will be retained for
30 minutes once the ignition is switched off.
Important!
Tele Aid utilizes the cellular network for
communication and the GPS (Global Positioning
System) satellites for vehicle location. If either of these
signals are unavailable, the Tele Aid system may not
function and if this occurs, assistance must be
summoned by other means.
Wa r n i n g !
If the indicator lamp in the “SOS” button does not
illuminate during or remains illuminated after the
system self-check or if the message “TELE AID –
VISIT WORKSHOP” appears in the multifunction
display, have the system checked at the nearest
Mercedes-Benz Center as soon as possible.
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202 Catalytic converter
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Catalytic converter
Your Mercedes-Benz is equipped with monolithic type
catalytic converters, an important element in
conjunction with the oxygen sensors to achieve
substantial control of the pollutants in the exhaust
emissions. Keep your vehicle in proper operating
condition by following our recommended maintenance
instructions as outlined in your Service Booklet.Caution!
To prevent damage to the catalytic converters, use only
premium unleaded gasoline in this vehicle.
Any noticeable irregularities in engine operation should
be repaired promptly. Otherwise, excessive unburned
fuel may reach the catalytic converter causing it to
overheat, which could start a fire.
Wa r n i n g !
As with any vehicle, do not idle, park or operate
this vehicle in areas where combustible materials
such as grass, hay or leaves can come into contact
with the hot exhaust system, as these materials
could be ignited and cause a vehicle fire.
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203 Emission control
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Emission control
Certain systems of the engine serve to keep the toxic
components of the exhaust gases within permissible
limits required by law.
These systems, of course, will function properly only
when maintained strictly according to factory
specifications. Any adjustments on the engine should,
therefore, be carried out only by authorized Mercedes-
Benz Light Truck Center qualified technicians. Engine
adjustments should not be altered in any way. Moreover,
the specified service jobs must be carried out regularly
according to Mercedes-Benz servicing requirements.
For details refer to the Service Booklet.
Wa r n i n g !
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon monoxide,
and inhaling it can cause unconsciousness and
lead to death.Do not run the engine in confined areas (such as a
garage) which are not properly ventilated. If you
think that exhaust gas fumes are entering the
vehicle while driving, have the cause determined
and corrected immediately. If you must drive under
these conditions, drive only with at least one
window fully open.
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204 Starter switch
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Starter switch
0The electronic key can be withdrawn in this position
only. The steering is locked when the electronic key
is removed from the starter switch. If necessary,
move steering wheel slightly to allow the locking
mechanism to engage.
In vehicles with automatic transmission, the
electronic key can be removed only with the selector
lever in position “P”. After removing the electronic key or with the electronic key in starter switch
position 0 or 1 the selector lever is locked in
position “P”.
1Most electrical devices can be operated. For detailed
information see respective subjects.
2Driving position.
Gear selector lever is unlocked.
To move the selector lever out of position “P” firmly
depress the service brake pedal.
3Starting position.
See page 206 for instructions on starting and turning off
the engine.
Wa r n i n g !
When leaving the vehicle always remove the
electronic key from the starter switch, and lock the
vehicle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehicle.
Unsupervised use of vehicle equipment may cause
serious personal injury.
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208 Automatic transmission
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Driving
The selector lever is automatically locked while in
position “P”. To move the selector lever out of
position “P”, the service brake pedal must be firmly
depressed before the shift lock will release.
Shif t s elector leve r to t he d es ir ed pos ition on ly when t he
engine is idling normally and the service brake is
applied. Do not release the brake until ready to drive.
The vehicle may otherwise start creeping when the
selector lever is in drive or reverse position.Important!
After selecting any driving position from “N” or “P”,
wait a moment to allow the gear to fully engage before
accelerating, especially when the engine is cold.
Accelerator position
Partial throttle = early upshifting = normal acceleration
Full throttle = later upshifting = rapid acceleration
Kickdown (depressing the accelerator beyond full
throttle) = downshifting to a lower gear = maximum
ac celeration . On ce t he d es ire d s peed is attain ed , eas e up
on the accelerator – the transmission shifts up again.
Stopping
For brief stops, e.g. at traffic lights, leave the
transmission in gear and hold vehicle with the service
brake.
For longer stops with the engine idling, shift into “N”
or “P” and hold the vehicle with the service brake.
When stopping the vehicle on an uphill gradient, do not
hold it with the accelerator, use the brake. This avoids
unnecessary transmission heat build up.
Wa r n i n g !
It is dangerous to shift the selector lever out of “P”
or “N” if the engine speed is higher than idle speed.
If your foot is not firmly on the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and
hit someone or something. Only shift into gear
when the engine is idling normally and when your
right foot is firmly on the brake pedal.
O n s l i p p e ry ro a d s u rfa c es , n eve r d ow n s h i f t i n o rd e r
to obtain braking action. This could result in drive
wheel slip and reduced vehicle control. Your
vehicle’s ABS will not prevent this type of loss of
control.
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217 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Power assistance
BrakesExcessive use of road salt and other snow melting
chemicals spread on roads during the winter months
may cause a build up of moisture or residue to form on
the braking components. This build up or residue could
cause light corrosion of the braking components if the
vehicle is parked with the brakes cold. Apply steady and
even braking pressure when stopping the vehicle to
warm up and dry the brake components.
Important!
Please pay attention to the function of the brake assist
system (BAS), see page 237.
The condition of the parking brake system is checked
each time the vehicle is in the shop for the required
maintenance service.
If the parking brake is released and the brake warning
lamp in the instrument cluster stays on and there is no
audible warning (EBB), the brake fluid level in the
reservoir is too low.
Brake pad wear or a leak in the system may be the
reason for low brake fluid in the reservoir.
Have the brake system inspected at an authorized
Mercedes-Benz Light Truck Center immediately.
Wa r n i n g !
When the engine is not running, the brake and
steering systems are without power assistance.
Under these circumstances, a much greater effort is
necessary to stop or steer the vehicle.Wa r n i n g !
After driving in heavy rain for some time without
applying the brakes or through water deep enough
to wet brake components or salty road conditions,
the first braking action may be somewhat reduced
and increased pedal pressure may be necessary to
obtain expected braking effect. Be sure to maintain
a safe distance from vehicles in front.Resting your foot on the brake pedal will cause
excessive and premature wear of the brake pads.It can also result in the brakes overheating thereby
significantly reducing their effectiveness. It may
not be possible to stop the vehicle in sufficient time
to avoid an accident.
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218 Driving instructions
Te ch n i c a l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
All checks and service work on the brake system should
be carried out by an authorized Mercedes-Benz Light
Truck Center.
Install only brake pads and brake fluid recommended by
Mercedes-Benz.
Caution!
When driving down long and steep grades, relieve the
load on the brakes by shifting into a lower gear to use
the engine’s braking power. This helps prevent
overheating of the brakes and reduces brake pad wear.
After hard braking, it is advisable to drive on for some
time, rather than immediately parking, so the air stream
will cool down the brakes faster.Driving off
Apply the service brakes to test them briefly after
driving off. Perform this procedure only when the road
is clear of other traffic.
Warm up the engine smoothly. Do not place full load on
the engine until the operating temperature has been
reached.
When starting of f on a slippery surface, do not allow one
drive wheel to spin for an extended period with the ESP
switched off. Doing so may cause serious damage to the
drive train which is not covered by the Mercedes-Benz
Limited Warranty.
To ensure sufficient traction during off-road driving,
activate differential locks as needed, see page 253.
Wa r n i n g !
If other than recommended brake pads are
installed, or other than recommended brake fluid
is us ed, t he b ra ki ng properti es of the vehic l e c an be
degraded to an extent that safe braking is
substantially impaired. This could result in an
accident.
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