2002 CHEVROLET C3500 HD service

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Page 318 of 331

CHEVROLET C3500 HD 2002 4.G Owners Manual 7-55
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

Page 319 of 331

CHEVROLET C3500 HD 2002 4.G Owners Manual 7-56
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

Page 320 of 331

CHEVROLET C3500 HD 2002 4.G Owners Manual 8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also tells you how to obtain
service publications and how to repor

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CHEVROLET C3500 HD 2002 4.G Owners Manual 8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of your vehicle 
wil

Page 325 of 331

CHEVROLET C3500 HD 2002 4.G Owners Manual 8-6
Chevrolet Roadside Assistance Program
To enhance Chevrolets strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet Roadside Assistance
Cen

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CHEVROLET C3500 HD 2002 4.G Owners Manual 8-7
Roadside Courtesy Care provides:
Roadside Basic Care services (as outlined previously)
Plus:
FREE Non
-Warranty Towing (to the closest dealer
from a legal roadway)
FREE Locksmith/Key Service (w

Page 327 of 331

CHEVROLET C3500 HD 2002 4.G Owners Manual 8-8
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number (VIN)
License plate number
Vehicle color
Vehicle location
Telepho

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CHEVROLET C3500 HD 2002 4.G Owners Manual 8-9
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty s