2002 CADILLAC ESCALADE Owners Manual

2-58
OnStar
System (If Equipped)
OnStar is a vehicle communications system that
offers a variety of services and provides a hands
-free
communication link between you and the OnStar Center.
A service subscription agreement and fee are required in
order to receive OnStar service. Services are available
24 hours a day, 7 days a week. For more information,
call 1
-888-ONSTAR-7 (1-888-667-8277).
OnStar Services Button: Press this button once to
contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Call Answer/End button to cancel
the automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Call ANSWER/END Button: Use this button
to answer a call. (If you are receiving a call, the audio
system will mute, and the ring will be heard). Press this
button at the end of a call to disconnect and return the
audio system to its previous settings. This button will
also cancel a call if one of the buttons is accidentally
pressed or if the automatic redial function is activated.

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Volume Control: You can control the volume of
the OnStar System using either the volume control
knob on the radio or using the steering wheel controls,
if equipped.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Call ANSWER/END
button if you notice the light blinking and you are not on
a call.
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Safety and Security Services
Automatic Notification of Air Bag Deployment: If an
air bag deploys, a priority emergency signal is sent
automatically to the center. An advisor will locate your
vehicle's position, try to contact you and assist you in
the situation. If the center is unable to contact you,
an emergency service provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then locate and
track your vehicle and the advisor will be able to notify
the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor will
contact the appropriate help.
Remote Diagnostics: If an instrument panel light
comes on, the center can perform a check of the engine
on
-board computer. An advisor can then recommend
what action needs to be taken.

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OnStar MED-NET: Med-Net can store your personal
medical history and provide it to emergency personnel
if necessary. (Requires activation and an additional fee.)
Accident Assist: An advisor can provide step
-by-step
guidance following an accident.
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The advisor
can delay unlocking your vehicle. Remote Door Unlock
is disabled 48 hours after the vehicle is parked to
maintain the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.
Premium Services (Includes Safety and
Security Services)
Route Support: An advisor can provide directions or
guidance to anywhere you want to go. In addition, they
can help you locate gas stations, rest areas, ATMs,
hospitals, hotels, stores, eateries and more.
Concierge Services: The concierge advisor can obtain
tickets, reservations or help with vacation/trip planning
and other unique items and services.
Ride Assist: An advisor can locate transportation in the
event that you are unable to drive.
OnStar System Limitations
Complete limitations can be found on the subscriber
services agreement.
OnStar Service is:

available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

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subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain;

subject to cellular carrier equipment limitations.
Global positioning capabilities used to deliver
OnStar service will not be available if satellite signals
are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
Safety and security services are provided by existing
governmental emergency service providers. OnStar
will use reasonable efforts to contact the appropriate
emergency service provider and request assistance but
cannot promise that they will respond to the call in a
timely manner or at all.Sunroof (If Equipped)
Your vehicle may be equipped with a power sliding
sunroof. To open or close your sunroof, the ignition
or RAP needs to be active. See ªRetained Accessory
Powerº in the Index.
Press and release the rear side of the button located in
the front overhead console to express
-open the glass
panel and sunshade. To close the glass panel, press and
hold the front of the button. The glass will not be fully
seated unless the button is held until the glass stops
moving. With the sunroof closed, press the forward side
of the button to open the sunroof to the vent position.

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The sunroof is also equipped with a sunshade which you
can pull forward to block sun rays.
If a hand, arm, or other object is blocking the sunroof
glass panel as it is closing, the glass panel will stop at
the obstruction. After the obstruction is removed,
the glass panel can be closed or opened.
Use care not to leave the sunroof open for long periods
of time as debris may collect in the tracks.
If the battery has been recharged, disconnected or is
not working, you may need to reprogram the sunroof.
To do this, start the vehicle and press the forward side of
the sunroof switch until the glass panel moves to a fully
closed position. Release, and press again to move to the
vent position which occurs when the sunroof is fully
tilted rearward. This will reset the memory and enable
the sunroof to function properly.HomeLink
Transmitter
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
This device complies with RSS
-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including
interference that may cause undesired operation of
the device.
Changes and modifications to this system by other than
an authorized service facility could void authorization to
use this equipment.

2-63 Programming the HomeLink Transmitter
Do not use the HomeLink
Transmitter with any garage
door opener that does not have the ªstop and reverseº
feature. This includes any garage door opener model
manufactured before April 1, 1982.
Be sure that people and objects are clear of the garage
door you are programming.
It is recommended that a new battery be installed in
your hand
-held transmitter for quicker and more
accurate transmission of the radio frequency.
Your vehicle's engine should be turned off while
programming the transmitter. Follow these steps to
program up to three channels:
1. Decide which one of the three channels (one of the
three HomeLink buttons) you want to program.
2. Press and hold the desired button on HomeLink
through Step 3.3. When the HomeLink indicator light begins to blink
slowly (this may take up to 30 seconds), hold the
hand
-held transmitter about 1 to 3 inches (3 to 8 cm)
from HomeLink and then press and hold the transmit
button on the hand
-held transmitter. Continue to
hold both buttons until the indicator light on
HomeLink begins to flash rapidly (this may take
up to 90 seconds).
If you have trouble programming HomeLink, make
sure that you have followed the directions exactly as
described and that the battery in the hand
-held
transmitter is not weak. If you still cannot program it,
move the hand
-held transmitter to the left or right or
forward or backward or flip it upside down. HomeLink
may not work with older garage door openers that do
not meet current Federal Consumer Safety Standards.
If you cannot program the transmitter after repeated
attempts, refer to ªTraining a Garage Door Opener
with Rolling Codesº later in this section or contact
the manufacturer of HomeLink at 1
-800-355-3515,
or on the internet at www.homelink.com.
Be sure to keep the original hand
-held transmitter in
case you need to erase and reprogram HomeLink.

2-64 Training a Garage Opener with a ªRolling
Codeº Feature (If Equipped)
If you have not previously programmed the hand-held
transmitter to HomeLink, see ªProgramming the
HomeLink Transmitterº listed previously. If you have
completed this programming already, you now need to
train the garage door opener motor head unit to
recognize HomeLink.
1. Find the ªLearnº or ªSmartº button on the garage
door opener motor head unit. The exact location and
color will vary by garage door opener brand. If you
have difficulty finding the ªLearnº or ªSmartº
button, refer to your garage door opener owner's
manual or contact the manufacturer of HomeLink
at 1
-800-355-3515, or on the internet at
www.homelink.com. Because of the steps involved,
it may be helpful to have another person assist in
programming the transmitter.2. Press the ªLearnº or ªSmartº button on the garage
door opener motor head unit. An indicator light will
begin to flash when the motor head unit enters the
training mode.
Following this step, you have 30 seconds to
start Step 3.
3. Return to HomeLink in your vehicle and firmly
press and release the programmed HomeLink button
three times.
The rolling
-code garage door opener should now
recognize HomeLink. You may either use HomeLink
or the hand
-held transmitter to open the garage door.
If after following these instructions, you still have
problems training the garage door opener, contact
the manufacturer of HomeLink at 1
-800-355-3515,
or on the internet at www.homelink.com.

2-65 Canadian Programming
Canadian Owners: During programming, the
hand
-held transmitter may automatically stop
transmitting after two seconds. In this case, you should
press and hold the HomeLink button (see Steps 2 and 3
under Programming the HomeLink Transmitter) while
you press and repress (cycle) your hand
-held transmitter
every two seconds until HomeLink is trained.
Operating the HomeLink Transmitter
Press and hold the appropriate button on HomeLink for
at least a half of a second. The indicator light will come
on while the signal is being transmitted.
Erasing Channels
To erase all three programmed channels, hold down the
two outside buttons on HomeLink until the indicator
light begins to flash (approximately 20 seconds).
Release both buttons.
Resetting Defaults
To reset HomeLink to default settings, hold down the
two outside buttons on HomeLink until the indicator
light begins to flash (approximately 20 seconds).
Continue to hold the buttons until the HomeLink
indicator light turns off and then release both buttons.
Accessories
Accessories for HomeLink are available.
If you would like additional information, please
contact 1
-800-355-3515, or on the internet
at www.homelink.com.