2001 MAZDA MODEL PROTÉGÉ Owners Manual (in English)

Who tocohsuhabouta Noblen; what to do if
lourehicte has a safery defect: ||hat
\9arranties pbtecr torr vehicle: .ltieitug
autside the Uhited Statet atui Cano.la:
a.l.lihg equipnent; tirc qualitt €.ades:'lhb hthe kind af cohsuher idorwtion lou ll fnd
CDsromer Assistance
Mazda Importer/Distributors
Wmnties for Your Mazda
Outside the Uniled SBtes and Canada
Add-On Non Genuine Parts and Accesories
Uniforn TiE Quaiity GEdins System (UTQGS)
Reponine Safery Defects
Senice Publicarions
92
9-5
96
9-6
9-7
9-8
911
9-1

Customer Information
Customer Assistance (U.S.A.)
Your complete and permanent satisfaction is our business. we are here to sewe you. Al1 Authorized
Mazda Dealers have the knowledge and the tools to k€ep your M^zda vehicle in rop condition.
If you have any questions or recommendations for improvement regarding th€ service of your Mazda
vehicle or s€rvicing by Mzz da Dealer personnel, we reconmend that you |ake ihe following steps:
STEP l: Contact Your Mazda Dealer
Discuss lhe malter with an Aulhorized Mazda Dealer This is tbe ouickestandbest wav to
addre rhe r5,ue. ll your concem ha no{ been resolred b) he CLiSTOMER RELATIbNS.
SALES, SERVICE, or PARTS MANAGER, $en please contact the CENERAL MANAGER
of the dealership or the OWNER.
#a
STEP 2: Call the Mszda National Customer Assistance Center #800
ff for any reason you feel the need for furlher assistance after contacting your dealership man-
agement, call Mazda North American OperationJ Customer Assistance Center toll free atl
I (800) 222-5500
In order to serve you efficienlly and effectively, please help us by providing ihe following
l. Your name, address, and telephone number
2. Year and nodel ofvehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the uDrerdiver's side comer of the dash)
5.
Purchase date and current mileage
Your dealer's name and location
Yourqueslion(s)
w

Customer Inlormation
If you would like to write a letter, please address it io the foltowing, Atft Customer Assistarce, which corresponds with your srate
This way, we can be sure to respond to you as efficiently as possible. Tbat is our goal.
Ifyou live outside $e U.S.A., please conract your nearest Mazda Distriburor
REGIONAL OFFICEAREAS COVERED
Mazda North American Operalions
7755 lrvine Center Drive
IN;^e. C A 9261A-2922
PO. Box 19734
Irvine, CA 92623-9734

Customer lnformation
Customer Assistance (Puerto Rico)
Your compleie and permanent satisfactioq is our business. That is why ali Authoized Mazda Dealers bave the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for imprcvement regarding ahe seNice of your Mazda vehicle or servicing by
Mazda Dealer personnei, we recommend that you take the following steps:
STEP I
Discuss tbe matter with an Authorized MazdaD€aler This is the quickest and best way to address the issue. If your concem has
not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS MANAGER, then please contact the
GENERAL MANACER of tbe dealenhip or the OWNER.
STEP 2
If, afGr following STEP I , you feel the need for further assistanc€, please contact your area's Mazda representative (Indicated on
rhe next page).
Please help us by providing the following information:
I . Your name, address, and telephone number
2. Year and model ofvehicle
3. vehicle ldentification Number (17 digits, noted on your registration or tide or located on the upper driver's side comer of the
dash)
4. Purchase date and cunent mileage
5. Your dealer's name and location
6. Yourquestion(s)
9-4

Customer Information
Mazda Importer/Distributors
U.S.A. (Importer/Distributor)
Mazda North American Operations
7755 haine Center Drive
lrr'ine, CA 92618-2922
P.O. Box 19734
lwine, C492623 9?31
TEL| 1 (800) 222 5500 (in U.S.A.)(949) 727-1990 (ourside U.S.A.)
(Distribntor in each area)
CANADA
M^z da Canada Inc.
305 Milner Avenue, Suite 400
Scarborough, Ontario MIB 3V4 Canada
TEL: I (800) 263-4680 (in Canada)(416) 609 9909 (outside Canada)
PUERTO RICO
Plaza Motors Corp. (Maz& de Puerto Rico)
PO. Box 362722. San Juan. Puer.o Rico 00936-2722
TEL: (787) ?88 9300
GUAM
Thiple J Motors
157 South Marine Drive, Tanuning,
GUAM 9691I USA
PO. Box 6066 Tamuning, Guam 96931
TEL: (671) 649-6555
SAIPAN
Paciffc lnternational Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (6"70) 234't524
AMERICAN SAMOA
Polynesia Motors, Inc.
PO. Box 1120, Pago Pago, Arnerican Samoa 96799
TEL: (684) 699-9347

Customer Informstion
Warranties for Your Mazda
. New Vehicle Limited Waffanty
. Safety Restrainr Syslem Limited
. Anti-prforanon Limited Waranty
. Federal Emission Control Warranty
-Emission Defect Warranty
Emission Perforrnance Warranty
. California Enission Control Warranty
(ifapplicable)
. Replacement Parts and Accessories
Limited Warranty
Outside the United States and
Canada
Government regulations in the United
States require that automobiles meet
specific emission regulations and safety
standards. Ther€fore, vehicles built for
use in rhe United States. its territories,
and Canada may differ from those sold in
The differences may make it difficult or
even impossible for yourvehicle to re
ceive satisfactory servicing in other coun'
tries, We strongly recommend that you
NOT take your Mazda outside these
You may have these problems if you do:
. Recommended fuel may te
unavailable. Any kind of ieaded fu€l
or low-octane fuel will affect vehicle
performance and damage th€ ernission
controls and engine.
. Prop€r repair facitilies, lools. tesling
equipment. and rcplacement parts may
The Mazda wananty applies only to
Mazda vehicles registered and normally
operated in the unitred states, iis
terdtories, and Canada.
NOTE
Detailed warranty information is
provided with your Mazda.
9-6

Customer Information
Add-On Non-Genuine Parts and
Accessories
Non-genuine pans and accessories for
Mazda vehicles can b€ found in stores.
These may fit your vehicle, but they are
not approved by the Mazda for us€ with
Mazda vehicles. W}len you install
non genuine parts or accessories, they
could affect your vehicle's performance
or safety system; the Mazda warranly
doesn tcoverrhis. Before you install any
non-genuine parts or accessories, consult
an Authorized Mazda Dealer.
Mazda assumes no responsibility for
death, injury, or expenses that may result
from the instatladon of add on non genu-
ne pans or accessofles.
Awaruvavc
Insta ation of Non-Genuine Parts or
Accessories:
Insta ation of non-senuine parts or
accessoies is .langetuus. Impnpe !dengned parts or accessories couA
seiouslJ o,ffect !ou. rehicle\
Wrfornu ce ot safeg slstem. Thit
couu cause rou to haw an accinent
o. incresse lour chances of Wuiesid an accident. Alv'ats consult an
Attthoized Mazda Dealer beforc fouinsta ott-ge uine pafts or
A wemrnvc
Add-On Electical and Electonic
Eouipa@alir
Incoftectlr chMsing or installi g
inprcper add-on equipment or
choosinga inproper i sta eris
dangerous. Essential slstems coud
damaged, cauNing e gine stolling,
ab-bas (SRS) actn'afion, ABS
inoctivanon, oraJirc in the vehicte.
Be very csreful in choosins and
in stauing add-on e le ctical
equipnelt, such as nobile
telephones, trio-N)a! radios, stereo
sfstens, and car abrn slstems.
9-7

Cuslomer Informalion
Uniform Tire Quality Grading
System (UTQGS)
This information relates to the tiregradjng system developedby the U.S.
National Highway Traffic SafetyAdministration for grading tires by treadwear, traction, and temperature
I ltead Wear
The tread wea.r grade is a comparative
nting based on $e wear rate of the tire
when tested under controlled conditions
on a specified govemment test course.
For example, a tire graded I 50 would
wear one-and-a-half times as well on thegovemment course as a tire gmded l0o.
The relative performance of tires depends
upon the actual conditions of their us€,
howeve! and may depart significandy
from the nom because of valiations in
driving habits, service practices and dif-
ferences in rcad characteristics and cli-
I Tlacaion-AA, . B, C
'fte tracdon grades, from highest to low,
est, are AA, A, B. and C. These grades
9.8
r€present fte tire's abilily to stop on wet
pavement as measured under controlled
conditions on sp€cified govemment test
surfaces of asphalt and concrete. A dre
marked C Inay have poor traction perfor-
WARNING:
The tructioi glade assigned to this tirc
is based o blaki g (slraight ahea.l)
tractio tests a d does not include
ac.elerudon co edne tunind,hJdropla i g, or peak trcction
I Temperature-A, B, C
The lemperature graales are A (the high-
est), B, and C, represent the tiret resis-
tance to the generation of heat and its
ability to dissipate heat when tested un-
der conlrolled conditions on a specifi€d
indoor laboratory iest wheel. Sustained
high temperature can cause the material
of lhe tire 1o degen€rate and reduce tire
life, and excessive temperatures can lead
to sudden tire failure.
Grade C conesponds to alevel of
performance which all passenger vehicle
tires must me€t under the Federal Motor
Vehicle Safety Standard No. 109. Grades
B and A represenl higher levels of
perfoamance on the laboraiory test wheel
than $e minimum required by law.
WARNING:
The tenperulure srude for this tbe is
established fof a tie th4t B pfope rinlated and not ove oaded Excessive
speed, undefit Jlation, or excessive
Ioading, either separat b or in
combination, con cause heat buiuap
a .l possible tirc faiure.
These grades will be added to the side-
walls of passenger vehicle tires over the
next several years according to asched,
ule €stablished by the NHTSA and the
tire manufacturels.
The grade of tires available as standard or
optional equipment on Mazda vehicle
may vary with respect to grade.