
Symptom:
INCOMPLETE POWER OPEN - LATCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - LATCH FAILURE
When Monitored: Whenever the power sliding door is operating in the opening direction.
Set Condition: The power open operation was not completed due to latch failure. This
DTC is set during a power open cycle.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
CINCH/RELEASE MOTOR LATCH DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR LATCH DRIVER WIRE OPEN
CINCH/RELEASE MOTOR UNLATCH DRIVER WIRE OPEN
POWER SLIDING DOOR MODULE - FULL OPEN CIRCUIT OPEN
POWER SLIDING DOOR MODULE - PAWL CIRCUIT OPEN
POWER SLIDING DOOR MODULE - RATCHET CIRCUIT OPEN
FULL OPEN SWITCH SENSE WIRE OPEN
PAWL SWITCH SENSE WIRE OPEN
SLIDING DOOR AJAR SWITCH SENSE WIRE OPEN
FULL OPEN SWITCH SENSE WIRE SHORT TO GROUND
FULL OPEN SWITCH
LATCH ASSEMBLY
LATCH ASSEMBLY
PAWL SWITCH
RATCHET SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - LATCH FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
876
POWER DOORS - SLIDING

TEST ACTION APPLICABILITY
12 Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Sliding Door Latch Sensing Switch connector (latch assembly).
Measure the resistance of the Sliding Door Ajar Switch Sense wire between the PSD
C2 connector and the Sliding Door Latch Sensing Switch connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 13
No®Repair the Sliding Door Ajar Switch Sense wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
13 If there are no possible causes remaining, view repair. All
Repair
Replace the Ratchet Switch (latch assembly).
Perform BODY VERIFICATION TEST - VER 1.
14 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between the Cinch/Release Motor Latch Driver circuit and
the Cinch/Release Motor Unlatch Driver circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 2.0 ohms?All
Ye s®Go To 15
No®Go To 16
15 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Cinch/Release Motor Latch Driver
circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Cinch/Release Motor Latch Driver circuit for a short to
ground. This could be the Cinch/Release Motor Latch Driver or
Unlatch Driver or the motor itself.
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
16 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Cinch/Release Motor connector.
Measure the resistance of the Cinch/Release Motor Latch Driver circuit between the
Sliding Door Control Module C2 connector and the Cinch/Release Motor connector.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Go To 17
No®Repair the Cinch/Release Motor Latch Driver wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
879
POWER DOORS - SLIDING
INCOMPLETE POWER OPEN - LATCH FAILURE ÐContinued

TEST ACTION APPLICABILITY
17 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Disconnect the Cinch/Release Motor connector.
Measure the resistance of the Cinch/Release Motor Unlatch Driver circuit between
the Sliding Door Control Module C2 connector and the Cinch/Release Motor connec-
tor.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Go To 18
No®Repair the Cinch/Release Motor Unlatch Driver wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
18 If there are no possible causes remaining, view repair. All
Repair
Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
880
POWER DOORS - SLIDING
INCOMPLETE POWER OPEN - LATCH FAILURE ÐContinued

Symptom:
INCOMPLETE POWER OPEN - MISSING HALL SIGNAL
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - MISSING HALL SIGNAL
When Monitored: Anytime the power sliding door is in the opening cycle.
Set Condition: If the Power Sliding Door Module detects a missing hall effect signal for
longer than 300 ms. during an opening operation, this code will set. This is a redundant
safety feature in the software and will set if the obstacle detection feature becomes
inoperative due to a hall effect sensor or connector malfunction.
POSSIBLE CAUSES
DTC PRESENT
POWER SLIDING DOOR MODULE - HALL EFFECT OPEN
BINDING DOOR
HALL EFFECT GROUND CIRCUIT OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE OPEN
DOOR MOTOR HALL EFFECT SUPPLY WIRE SHORT TO GROUND
DOOR MOTOR HALL EFFECT SIGNAL WIRE OPEN
DOOR MOTOR HALL EFFECT SIGNAL WIRE SHORT TO GROUND
DOOR MOTOR /CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times from stop to stop if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - MISSING HALL SIG-
NAL?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
881
POWER DOORS - SLIDING

Symptom:
INCOMPLETE POWER OPEN - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - OVERCURRENT
When Monitored: Anytime the Power Sliding Door is in a power open operation.
Set Condition: The drive motor stall current of over 16 amps has been detected for over
500 ms. during an open operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
GROUND CIRCUIT OPEN
SLIDING DOOR OPEN DRIVER CIRCUIT SHORT TO GROUND
CINCH/RELEASE MOTOR LATCH DRIVER CIRCUIT OPEN
CINCH/RELEASE MOTOR LATCH DRIVER CIRCUIT SHORT TO GROUND
DOOR MOTOR CLUTCH DRIVER CIRCUIT SHORT TO GROUND
POWER SLIDING DOOR MOTOR/CLUTCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle and notice the effort
needed.
Compare the effort needed on the disabled vehicle.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
884
POWER DOORS - SLIDING

TEST ACTION APPLICABILITY
3 Turn the ignition off.
Disconnect the Sliding Door Control Module C1 connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Wiggle the harness and check for an intermittent open condition.
Does the test light illuminate brightly?All
Ye s®Go To 4
No®Repair the Ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
4 Turn the ignition off.
Disconnect the Sliding Door Control Module C1 connector.
Measure the resistance between ground and the Sliding Door Open Driver circuit.
Wiggle the harness and check for an intermittent short circuit condition.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Sliding Door Open Driver circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 5
5 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between the Cinch/Release Motor Latch Driver circuit and
the Cinch/Release Motor Unlatch Driver circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 2.0 ohms?All
Ye s®Go To 6
No®Repair the Cinch/Release Motor Latch Driver circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Cinch/Release Motor Latch Driver
circuit.
Wiggle the harness and check for an intermittent short condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Cinch/Release Motor Latch Driver circuit for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
7 Turn the ignition off.
Disconnect the Sliding Door Control Module C2 connector.
Measure the resistance between ground and the Door Motor Clutch Driver circuit.
Wiggle the harness and check for an intermittent short condition.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Door Motor Clutch Driver circuit for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 8
8 If there are no possible causes remaining, view repair. All
Repair
Replace the Power Sliding Door Motor/Clutch assembly.
Perform BODY VERIFICATION TEST - VER 1.
885
POWER DOORS - SLIDING
INCOMPLETE POWER OPEN - OVERCURRENT ÐContinued

Symptom:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - TIME OUT
When Monitored: Anytime the Power Sliding Door is operating in an opening operation.
Set Condition: The power open operation was not completed within 20 seconds. This may
be caused by very high opening effort. A weak hall effect signal, low motor output or
defective clutch could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
MOTOR/CLUTCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power sliding door several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the door for proper fit and alignment, loose/ hard or torn seals, worn teeth
on the rack and gear (lower drive unit) or anything that would cause an obstruction
to proper operation.
Manually operate the sliding door of a known good vehicle and notice the effort
needed.
Compare the effort needed on the disabled vehicle.
Does it take more effort to operate the door than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Motor/Clutch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
886
POWER DOORS - SLIDING

Symptom:
IOD WAKE UP OPEN - PSD
When Monitored and Set Condition:
IOD WAKE UP OPEN - PSD
When Monitored: Anytime the Body Control Module is awake.
Set Condition: If the BCM does not sense a signal circuit from the Sliding Door Module
this code will set.
POSSIBLE CAUSES
DTC PRESENT
BODY CONTROL MODULE - IOD WAKE UP OPEN
SLIDING DOOR WAKE UP SIGNAL WIRE OPEN
LIFTGATE MODULE WAKE UP SIGNAL WIRE SHORT TO GROUND
SLIDING DOOR WAKE UP SIGNAL WIRE SHORT TO GROUND
SLIDING DOOR MODULE - IOD WAKE UP OPEN
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Wait 10 seconds.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay IOD WAKE UP OPEN?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition.
Perform BODY VERIFICATION TEST - VER 1.
2 Disconnect the BCM C3 connector.
Measure the voltage between the appropriate Sliding Door Wake Up Signal circuit
and ground.
Is the voltage above 10.0 volts?All
Ye s®Replace the Body Control Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
887
POWER DOORS - SLIDING