Symptom:
INCOMPLETE LATCH CINCH - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - OVERCURRENT
When Monitored: Whenever the power liftgate is performing a cinching operation.
Set Condition: The latch motor stall current of 6.2 amps has been detected, or a time-out
has occurred with no pawl or ratchet failure. This code is set during the power cinching
operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
LIFTGATE LATCH CINCH DRIVER WIRE OPEN
LIFTGATE LATCH RELEASE DRIVER OPEN
LIFTGATE LATCH CINCH DRIVER WIRE SHORT TO GROUND
LIFTGATE LATCH CINCH DRIVER WIRE SHORT TO HARNESS GROUND
LIFTGATE LATCH RELEASE DRIVER WIRE SHORT TO GROUND
LIFTGATE LATCH RELEASE DRIVER WIRE SHORT TO HARNESS GROUND
LATCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the power liftgate motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
773
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE
When Monitored: During the liftgate close operation.
Set Condition: The cinch operation was not completed in 4 seconds. The ratchet switch
was detected as open, but the pawl switch did not change to open.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
CLUTCH GROUND OPEN
LIFTGATE LATCH CLUTCH DRIVER WIRE OPEN
PAWL SWITCH SENSE WIRE SHORT TO GROUND
PAWL SWITCH SENSE WIRE SHORT TO HARNESS GROUND
POWER LIFTGATE MODULE - PAWL SWITCH SENSE
PAWL SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - PAWL SWITCH FAIL-
URE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, lose/hard or torn seals, latch
striker or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
776
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH CINCH - RATCHET SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - RATCHET SWITCH FAILURE
When Monitored: Whenever the power liftgate is operating in the closing direction.
Set Condition: The cinch operation was not completed in 4 seconds. The pawl switch was
detected open but the ratchet switch remained closed. This code will set only in the cinch
operation after a 4 second time out.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
RATCHET CIRCUIT
CLUTCH GROUND OPEN
LIFTGATE LATCH CLUTCH DRIVER WIRE OPEN
GROUND WIRE OPEN
LIFTGATE AJAR SWITCH SENSE WIRE OPEN
LIFTGATE AJAR SWITCH SENSE WIRE SHORT TO GROUND
LIFTGATE AJAR SWITCH SENSE WIRE SHORT TO HARNESS GROUND
RATCHET SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - RATCHET SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
779
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE - NO CURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE - NO CURRENT
When Monitored: Whenever the power liftgate module is awake and performing a power
operation.
Set Condition: When the release operation was not completed in 4 seconds and current
did not build up to the stall level, this code will set.
POSSIBLE CAUSES
DTC PRESENT
LIFTGATE LATCH CINCH/RELEASE DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE LATCH CINCH/RELEASE DRIVER CIRCUIT SHORT TO HARNESS GROUND
LATCH CINCH DRIVER WIRE OPEN
LATCH RELEASE DRIVER WIRE OPEN
LATCH ASSEMBLY
POWER LIFTGATE MODULE
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the release operation after the 4
second time out. This may make it difficult to reproduce.
NOTE: This code can also be set during a repetitive release and may be a
normal occurrence.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - NO CURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Turn the ignition off.
Disconnect the Power Liftgate Control Module C2 connector.
Measure the resistance between the Liftgate Latch Cinch Driver circuit and the
Liftgate Latch Release Driver circuit.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 2.0 ohms?All
Ye s®Go To 3
No®Go To 6
782
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored: Whenever the power liftgate is performing a release operation.
Set Condition: The release operation was not completed in 4 seconds or a stall condition
was detected in the release operation. The pawl switch was grounded but the ratchet
switch remained open. This code will set only in the release operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER LIFTGATE MODULE - RATCHET CIRCUIT
GROUND WIRE OPEN
LIFTGATE AJAR SWITCH SENSE WIRE OPEN
RATCHET SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the releasing operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - RATCHET SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/ hard or torn seals, worn
teeth on the gears or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
785
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored: Whenever the power liftgate is operating.
Set Condition: The latch motor stall current of 6.2 amps was detected during a release.
The main causes of this code setting is some type of blockage during the release. This code
is set during the power releasing operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
LATCH ASSEMBLY
TEST ACTION APPLICABILITY
1NOTE: This DTC can be set if a redundant release command is sent during
a cinching operation. In that case it would not signify a failure of any
components.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - OVER CURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/hard or torn seals, struts or
anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
787
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE- PAWL SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- PAWL SWITCH FAILURE
When Monitored: Whenever the power liftgate is operating in an opening direction.
Set Condition: The release operation was not completed in 4 seconds or the release
operation has detected a stall condition. The ratchet switch was detected as grounded but
the pawl remained open. This code is set during the power releasing operation from a fully
closed liftgate.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER LIFTGATE MODULE - PAWL CIRCUIT
GROUND WIRE OPEN
PAWL SWITCH SENSE WIRE OPEN
PAWL SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - PAWL SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/ hard or torn seals, worn
teeth on the gears or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
788
POWER DOORS - LIFTGATE
Symptom:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAIL-
URE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAILURE
When Monitored: Whenever the power liftgate is operating.
Set Condition: If the cinch release motor takes longer than 700 ms to perform a release
operation this code will set. The main causes of this code setting is some type of sticking
situation preventing the sector gear in the cinch release motor assembly to return to its
neutral position.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
LIFTGATE CINCH RELEASE MOTOR ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - SECTOR GEAR
RETURN FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/hard or torn seals, struts or
anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Liftgate Cinch Release Motor Assembly..
Perform BODY VERIFICATION TEST - VER 1.
790
POWER DOORS - LIFTGATE