2000 CADILLAC SEVILLE Owners Manual

6-69
CAUTION: (Continued)
hasn't been routed through the seat cushion
at all, it won't be there to work for the next
passenger. The person sitting in that position
could be badly injured. After reinstalling the seat
cushion, always check to be sure that the safety
belts are properly routed and are not twisted.
1. Buckle the center passenger position safety belt, then
route the safety belts through the proper slots in the
seat cushion. Don't let the safety belts get twisted.
2. Slide the rear of the cushion up and under the
seatback so the rear
-locating guides hook into the
wire loops on the back frame.
3. With the seat cushion lowered, push rearward and
then press down on the seat cushion until the spring
locks on both ends engage.
4. Check to make sure the safety belts are properly
routed and that no portion of any safety belt is
trapped under the seat. Also make sure the seat
cushion is secured.
Replacement Bulbs
Application Number
Headlamps Composite
Inner High Beam 9005 HB3
Outer Low Beam 9006 HB4
Front Turn Signal 2357 NA
Stop/Taillamp 3057
Rear Turn Signal 3057
Capacities and Specifications
The following approximate capacities are given in
English and metric conversions. Please refer to
ªRecommended Fluids and Lubricantsº in the
Maintenance Schedule booklet for more information.
Engine Specifications
Displacement 279 cubic inches (4 565 cc). . . . . . . . .
Type 4.6 L DOHC V8. . . . . . . . . . . . . . . . . . . . . . . . .
VIN Engine Code
SLS Y. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
STS 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6-70
Horsepower
SLS 275 (bhp) @ 5600 rpm. . . . . . . . . . . . . . . . . . .
205 (kW) @ 5600 rpm
STS 300 (bhp) @ 6000 rpm. . . . . . . . . . . . . . . . . . .
224 (kW) @ 6000 rpm
Torque
SLS 300 (lb
-ft) @ 4000 rpm . . . . . . . . . . . . . . . . . .
407 (N´m) @ 4000 rpm
STS 295 (lb
-ft) @ 4400 rpm . . . . . . . . . . . . . . . . . .
400 (N´m) @ 4400 rpm
Firing Order 1
-2-7-3-4-5-6-8 . . . . . . . . . . . . . . . . . . .
Thermostat Starts To Open 177
-184
F (81-85
C) . .
Wheel Nut Torque
100 lb-ft (140 N´m)
Capacities
Transaxle (4T80-E) 15.0 quarts (14.2 L). . . . . . . . . .
Crankcase (Engine Oil with
Filter Change) 7.5 quarts (7.1 L). . . . . . . . . . . . . .
Engine Cooling System 12.5 quarts (11.8 L). . . . . . . .
Fuel Tank 18.5 gallons (70.1L). . . . . . . . . . . . . . . . . .
Refrigerant 2.0 lbs. (0.91 kg). . . . . . . . . . . . . . . . . . . . All capacities are approximate. When adding, be sure to
fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Normal Maintenance
Replacement Parts
Air Filter Element AC Type A1208C. . . . . . . . . . . . .
Fuel Filter Element AC Type GF
-627 . . . . . . . . . . . .
Engine Oil Filter AC Type PF
-58 . . . . . . . . . . . . . . . .
PCV Valve AC Type CV
-774C . . . . . . . . . . . . . . . . . .
Spark Plugs PT16EPR
-C13 . . . . . . . . . . . . . . . . . . . .
(GM part 12561466)
Gap: 0.050 inches (1.3 mm)
Windshield Wiper
Blade (Hook Type) 22 inches (56.5 cm). . . . . . . . . .
Vehicle Dimensions
Wheel Base 112.2 inches (285.0 cm). . . . . . . . . . . . .
Length 201.0 inches (510.5 cm). . . . . . . . . . . . . . . . .
Height 55.4 inches (140.6 cm). . . . . . . . . . . . . . . . . . .
Width 75.0 inches (190.4 cm). . . . . . . . . . . . . . . . . . .
Front Tread 62.7 inches (159.3 cm). . . . . . . . . . . . . . .
Rear Tread 62.4 inches (158.6 cm). . . . . . . . . . . . . . .

7-
7-1
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
7
-2 Customer Satisfaction Procedure
7
-3 Customer Assistance for Text Telephone
(TTY) Users
7
-4 Customer Assistance Offices
7
-5 GM Mobility Program for Persons
with Disabilities
7
-5 Roadside Service
7
-7 Roadside Service for the Hearing or
Speech Impaired
7
-8 Courtesy Transportation
7
-8 Transportation Options7
-10 Warranty Information
7
-10 Reporting Safety Defects to the United
States Government
7
-11 Reporting Safety Defects to the
Canadian Government
7
-11 Reporting Safety Defects to
General Motors
7
-11 Ordering Owner Publications in Canada

7-2
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact the
Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage

7-3
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Cadillac by dialing: 1
-800-833-CMCC (2622).
(TTY users in Canada can dial 1
-800-263-3830.)

7-4
Customer Assistance Offices
Cadillac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Cadillac, the letter should be addressed to Cadillac's
Customer Assistance Center.
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.

7-5
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained dealer
technician who can provide on
-site service.

7-6
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing
1
-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty
-covered situation and for a nominal charge
if the Cadillac is no longer under warranty. Roadside
Service is available only in the United States
and Canada.
Cadillac Owner Privileges
Roadside Service provides several Cadillac
Owner Privileges at ªno charge,º throughout
your 2000 Cadillac Warranty Period
-- 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:

Towing Service

Battery Jump Starting

Lock Out Assistance

Fuel Delivery

Flat Tire Change (Covers change only)