HEATER HOSES
HIGH PRESSURE RELIEF VALVES (HPRV)
IDLERS
IN-LINE FILTERS
METAL FITTINGS
METAL LINES
MIX AND AIR CONTROL DOORS (BLEND DOORS)
O-RINGS
ORIFICE TUBES
PILOT-OPERATED ABSOLUTES (POAS)
PLENUMS
PRESSURE CONTROL VALVES
PRESSURE SENSORS
PULLEYS
RADIATORS
RECEIVER-DRIERS
REFRIGERANT
REFRIGERANT OIL
RELAYS
SEALS
SERVICE PORTS
SPRING LOCK COUPLINGS
SUCTION THROTTLING VALVES (STVS)
SWITCHES (ELECTRICAL)
TENSIONERS
THERMISTORS AND PRESSURE SENSORS
THERMOSTATS AND HOUSINGS
VACUUM HOSES AND TUBES
VACUUM RESERVOIRS
VACUUM TUBES
VALVES IN RECEIVER (VIRS)
WATER PUMPS (ELECTRIC AUXILIARY)
WIRING HARNESSES AND CONNECTORS
MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt
(1) a Pledge of Assurance to their Customers and (2) the Motorist
Assurance Program Standards of Service. All participating service
providers have agreed to subscribe to this Pledge and to adhere to the
promulgated Standards of Service demonstrating to their customers that
they are serious about customer satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection communication standards
required.
Fitting type incorrect
(such as compression
fitting) ............... B ............ Require replacement.
Flange leaking .......... A .. Require repair or replacement.
Leaking ................. A .. Require repair or replacement.
Restricted internally ... A .. Require repair or replacement.
Threads damaged ......... A .. Require repair or replacement.
Threads stripped (threads
missing) ............... A ............ Require replacement.
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CONNECTORS
See WIRING HARNESSES AND CONNECTORS .
CONTROL CABLES
CONTROL CABLE INSPECTION \
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Condition Code Procedure
Attaching hardware
broken ................. A ... Require repair or replacement
of hardware.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A ... Require repair or replacement
of hardware.
Binding ................. A .. Require repair or replacement.
Bracket bent, affecting
performance ............ A .. Require repair or replacement.
Bracket bent, not
affecting performance .. .. ........ No service suggested or
required.
Bracket broken, affecting
performance ............ A ............ Require replacement.
Bracket broken, not
affecting performance .. .. ........ No service suggested or
required.
Bracket corroded,
affecting performance .. A .. Require repair or replacement.
Bracket corroded, not
affecting performance .. 2 .. Suggest repair or replacement.
Bracket cracked, affecting
performance ............ A .. Require repair or replacement.
Bracket cracked, not
affecting performance .. 1 .. Suggest repair or replacement.
Bracket holes elongated,
affecting performance .. A .. Require repair or replacement.
Bracket holes elongated,
not affecting
performance ............ .. ........ No service suggested or
required.
Bracket loose, affecting
performance ............ A .. Require repair or replacement.
Bracket loose, not
affecting performance .. 1 .. Suggest repair or replacement.
Bracket missing ......... C ............ Require replacement.
Broken .................. A .. Require repair or replacement.
Cracked ................. 2 .. Suggest repair or replacement.
Connector broken ........ A .. Require repair or replacement.
Connector (Weatherpack
type) leaking .......... A .. Require repair or replacement.
Connector melted,
affecting performance .. A ........... (1) Require repair or
replacement.
Connector melted, not
affecting performance .. 2 ........... ( 1) Suggest repair or
replacement.
Connector missing ....... C ............ Require replacement.
Inoperative ............. A ........ ( 2) Require replacement.
Leaking ................. A .. Require repair or replacement.
Missing ................. C ............ Require replacement.
Noisy ................... 2 ............ Suggest replacement.
Terminal broken ......... A .. Require repair or replacement.
Terminal burned, affecting
performance ............ A ........... ( 1) Require repair or
replacement.
Terminal burned, not
affecting performance .. 2 .. Suggest repair or replacement.
Terminal corroded,
affecting performance .. A .. Require repair or replacement.
Terminal corroded, not
affecting performance .. 2 .. Suggest repair or replacement.
Terminal loose, affecting
performance ............ B .. Require repair or replacement.
Terminal loose, not
affecting performance .. 1 .. Suggest repair or replacement.
Vibration ............... 1 .. Suggest replacement.
Wire lead conductors
exposed ................ B .. Require repair or replacement.
Wire lead corroded ...... A .. Require repair or replacement.
Wire lead open .......... A .. Require repair or replacement.
Wire lead shorted ....... A .. Require repair or replacement.
( 1) - Determine cause and correct prior to repair or
replacement of part.
( 2) - Inoperative includes intermittent operation or out of
OEM specification.
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WIRING HARNESSES AND CONNECTORS
WIRING HARNESS AND CONNECTOR INSPECTION \
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Condition Code Procedure
Application incorrect ... B .. Require repair or replacement.
Attaching hardware
broken ................. A ... Require repair or replacement
of hardware.
Attaching hardware
missing ................ C .......... Require replacement of
hardware.
Attaching hardware not
functioning ............ A ... Require repair or replacement
of hardware.
Connector broken ........ A .. Require repair or replacement.
Connector (Weatherpack
type) leaking .......... A .. Require repair or replacement.
Circuit open ............ A .. Require repair or replacement.
Circuit resistance
(voltage drop) out of
assembly towards right side of vehicle and remove rear A/C-heater
assembly.
5) To install, reverse removal procedure. Ensure all wiring
and hoses are clear and not pinched. Tighten bolts and nuts to
specification. See TORQUE SPECIFICATIONS .
Removal (Ram Pickup - Front)
1) Disconnect negative battery cable. Drain cooling system.
In engine compartment, remove coolant hoses from heater core tubes.
Remove coolant overflow bottle.
2) Discharge A/C system, using approved refrigerant
recovery/recycling equipment. Disconnect refrigerant lines from
evaporator and plug or cover all openings in A/C system. Remove
instrument panel. See INSTRUMENT PANEL. Remove Powertrain Control
Module (PCM) and position aside. DO NOT disconnect 60-pin connector
from PCM.
3) Remove attaching nuts from studs on engine compartment
side of dash panel. Remove defrost duct. Disconnect electrical
connectors. Remove attaching nuts from studs in passenger compartment
side of dash panel. Remove A/C-heater assembly from vehicle. See
Fig. 5 .
4) Place A/C-heater assembly upside-down on work bench.
Remove screw securing floor duct to bottom of A/C-heater assembly and
slide floor duct off of center heat duct adapter. Unsnap center heat
duct adapter from bottom of A/C-heater assembly housing. Remove screw
hidden behind adapter. Remove remaining screws and separate A/C-heater
assembly.
Installation
Ensure mode door pivot pins are properly inserted in holes.
To complete installation, reverse removal procedure.
A/C-HEATER CONTROL PANEL R & I
Removal & Installation (Dakota & Durango)
1) Disconnect negative battery cable. On models equipped with
A/T, unlock ignition switch. Set parking brake and place gear selector
lever in "L" position. If equipped, set tilt steering column in lowest
position.
2) On all models, carefully pry bezel away from instrument
panel to disengage clips. Unplug connectors from cigarette lighter and
auxiliary power outlet. Disconnect fog light switch (if equipped).
Remove A/C-heater control panel screws.
3) Pull control panel outward enough to disconnect wiring
connector, vacuum harness, and temperature control cable. Remove A/C-
heater control panel. To install, reverse removal procedure. Adjust
temperature control cable. See TEMPERATURE CONTROL CABLE ADJUSTMENT .
Removal & Installation (Ram Pickup)
1) Disconnect negative battery cable. Reach under driver's
side of instrument panel, near transmission tunnel and unplug A/C-
heater control panel to A/C-heater assembly vacuum harness connector.
Disconnect vacuum harness from center air duct.
2) On models equipped with A/T, unlock ignition switch. Set
parking brake and place gear selector lever in "L" position. If
equipped, set tilt steering column in lowest position.
3) On all models, remove screw securing cluster bezel to
instrument panel. See Fig. 6. Carefully pry bezel away from instrument
panel to disengage clips. Unplug connectors from cigarette lighter and
auxiliary power outlet.
4) Remove 4 screws attaching A/C-heater control panel. Pull
control panel outward enough to disconnect wiring connector, vacuum
harness and temperature control cable. Remove A/C-heater control
from housing. To install, reverse removal procedure. Install new "O"
rings to A/C fittings. Evacuate and charge A/C system.
Removal & Installation (Durango - Rear Evaporator Core)
1) Disconnect negative battery cable. Discharge A/C system,
using approved refrigerant recovery/recycling equipment. Remove
headliner from passenger compartment of vehicle. Remove sun visors and
sun visor arm supports.
2) Remove coat hooks, overhead assist handle and dome light.
If equipped, remove overhead console. Remove air outlet bezel from
rear A/C-heater assembly. Remove rear blower motor switch. Remove
upper liftgate opening trim. Disengage "A", "B", "C", and "D" pillar
trim as necessary to prevent trim panel interference.
3) Move second and third row seats to cargo position. Move
front seats to full recline position. Remove headliner fasteners.
Carefully bow headliner and remove through lift gate opening.
4) Disconnect "B" pillar drain hoses from "Y" fittings.
Disconnect "B" pillar refrigerant lines and plug or cover all openings
in A/C system. Remove lower A/C-heater assembly cover. Remove screws
securing refrigerant tube and retaining strap to right side of upper
housing cover. Remove evaporator core. To install, reverse removal
procedure. Install new "O" rings to A/C fittings. Evacuate and charge
A/C system.
Removal & Installation (Ram Pickup - Front)
1) Remove and disassemble A/C-heater housing. See
A/C-HEATER ASSEMBLY . Separate halves of A/C-heater housing and remove
top half. Remove evaporator or heater core from housing.
2) To install, reverse removal procedure. Install new "O"
rings to A/C fittings. Evacuate and charge A/C system. Fill cooling
system. On 5.9L diesel engine, engine is equipped with a one-way check
valve. DO NOT run engine while filling cooling system. Fill engine
with engine turned off.
INSTRUMENT PANEL
Removal & Installation (Dakota & Durango)
1) Disconnect negative battery cable. Disable air bag system.
See AIR BAG SYSTEM SAFETY article. Place front wheels in straight-
ahead position. Remove sill trim from both doorways. Remove kick panel
covers from both sides of vehicle. Remove mounting screws for hood
release handle.
2) Remove steering column trim panel and support bracket.
Remove tilt steering column lever (if equipped). Remove upper and
lower shrouds from steering column. Unplug driver's side air bag
module. Loosen multifunction switch wiring harness connector screw and
disconnect from switch. Screw will remain in connector.
3) Disconnect PRNDL cable. Disconnect shift cable from
steering column. Remove steering coupler lock pin. Remove toe plate
retaining screws. Remove steering column mounting bolts and remove
steering column from vehicle.
4) Remove screw from bulkhead wiring harness connector and
disconnect. Disconnect 2 body wiring harness connectors located next
to bulkhead connector. Disconnect 3 wiring harness connectors, from
junction block, located nearest to dash panel. Disconnect brake light
switch connector. Disconnect Rear Wheel Anti-Lock (RWAL) brake module
(if equipped), located near steering column support brackets.
5) Disconnect plastic retainer clip from parking brake
linkage rod, located at back of parking brake release handle. Remove
rod end from parking brake handle. Remove instrument panel center
support bracket. Unplug vacuum harness connector located at left end
of A/C-heater housing. Disconnect Air Bag Control Module (ACM)
connector.
6) Remove glove box. Reach through glove box opening and
disconnect antenna coaxial cable connector. Disconnect blower motor
connector located above glove box opening, near support brace for A/C-
heater housing. Disconnect radio ground strap. Loosen instrument panel
roll down bracket bolts about 2 turns, located at lower corners on
both sides of instrument panel. Remove 5 screws across top of dash
panel at base of windshield, removing center screw last.
7) Roll down instrument panel and install a temporary support
hook that is about 18" (457 mm) in length. Install hook from center
hole in instrument panel to center hole of dash panel. Pull lower
instrument panel outward until both roll down bracket bolts are in
slotted roll down position. Instrument panel should now be supported
and away from firewall.
8) Disconnect 2 door harness connectors, located on a bracket
near right end of instrument panel. Disconnect blower motor resistor.
Disconnect temperature control cable from A/C-heater housing and
remove from housing. See Fig. 5. Disconnect demister duct flexible
hose from A/C-heater housing.
9) Ensure instrument panel is free and clear for removal.
With the aid of an assistant, remove temporary support hook. Lift
instrument panel off of roll down bracket bolts and remove from
vehicle.
10) To install, reverse removal procedure. Ensure all wiring
and hoses are clear and not pinched. Tighten bolts and nuts to
specification. See TORQUE SPECIFICATIONS . Enable air bag system. See
AIR BAG SYSTEM SAFETY article.
Removal & Installation (Ram Pickup)
1) Disable air bag system. See AIR BAG SYSTEM SAFETY article.
Disconnect negative battery cable. Drain cooling system. Remove left
and right kick panel trim. Remove 5 screws and knee bolster/steering
column cover. Remove hood release and parking brake release handle
screws from lower instrument panel support. Remove 6 screws and
instrument panel support. Disconnect air bag connector at lower left
corner of instrument panel.
2) Pull PRNDL cable and twist to remove from position arm.
Push tab on bottom of cable retainer upward, then squeeze sides to
remove retainer from column. Remove tilt lever (tilt column only).
Remove both upper and lower shrouds from column. Remove lower fixed
column shroud. Loosen multifunction switch connector screw. Screw will
remain in connector.
3) Remove remaining steering column electrical connectors.
Remove air bag wiring harness from steering column wiring trough.
Remove wiring trough from steering column. Remove 3 toe plate nuts and
washers.
4) Remove 2 nuts and washers attaching steering column
bracket to instrument panel steering column support bracket. Allow
column to lower and rest on seat. Remove 2 screws from bottom of Air
Bag Control Module (ACM) cover. Remove 4 screws holding ACM to
transmission tunnel.
5) Disconnect wiring at ACM. Disconnect instrument panel left
side wiring connectors. Remove screw holding brake release to bottom
of instrument panel. Disconnect instrument panel right side wiring
connectors, which includes 2 connectors attached to A/C-heater
assembly housing, courtesy light connector, antenna cable and 2 body
connectors. Disconnect vacuum harness from A/C-heater system.
6) Remove 5 screws holding instrument panel to dash. Loosen
lower instrument panel pivot bolts. Roll instrument panel downward.
Remove instrument panel from vehicle.
7) To install, reverse removal procedure. Ensure all wiring
and hoses are clear and not pinched. Tighten bolts and nuts to
specification. See TORQUE SPECIFICATIONS . Enable air bag system. See
AIR BAG SYSTEM SAFETY article.
Fig. 10: Manual A/C-Heater System Vacuum Diagram (Ram Pickup)
Courtesy of Chrysler Corp.
WIRING DIAGRAMS
Fig. 11: Manual A/C-Heater System Wiring Diagram (Durango - Rear
Blower)